公开(公告)号：US20230138211A1

公开(公告)日：2023-05-04

申请号：US18150121

申请日：2023-01-04

申请人： T-Mobile USA, Inc.

发明人： Grant Castle ,  Hsin-Fu Henry Chiang ,  Syed Toaha Ahmad

IPC分类号： H04W36/12 ,  H04W36/38 ,  H04W36/00 ,  H04W76/16 ,  H04W76/25 ,  H04W36/32

摘要： Systems and methods for dynamically managing the states (e.g., enabling/disabling) of telecommunication services/features are disclosed. To do so, the system associates parameters (e.g., timers) with the impacted services/features. For example, when a user experiences issues with voice calls, he/she calls the telecommunications service provider (carrier) to help resolve the issue. A customer care representative may ask the user to temporality turn off the VoNR service to help alleviate the issue. When the user turns off (or toggles off) the VoNR service on his/her mobile device, the system can start a configurable timer (parameter) for the VoNR service. In this manner, the system can replace the conventional toggle on/off feature with a time-based feature. The system monitors the timer's value and when the timer's value reaches a target value (e.g., 24 hours, 1 week, etc.), the system alerts the user that the VoNR service will be turned on (or toggled on).

公开(公告)号：US12108297B2

公开(公告)日：2024-10-01

申请号：US18150121

申请日：2023-01-04

申请人： T-Mobile USA, Inc.

发明人： Grant Castle ,  Hsin-Fu Henry Chiang ,  Syed Toaha Ahmad

IPC分类号： H04W36/12 ,  H04W36/00 ,  H04W36/32 ,  H04W36/38 ,  H04W76/16 ,  H04W76/25

CPC分类号： H04W36/125 ,  H04W36/0066 ,  H04W36/32 ,  H04W36/385 ,  H04W76/16 ,  H04W76/25

摘要： Systems and methods for dynamically managing the states (e.g., enabling/disabling) of telecommunication services/features are disclosed. To do so, the system associates parameters (e.g., timers) with the impacted services/features. For example, when a user experiences issues with voice calls, he/she calls the telecommunications service provider (carrier) to help resolve the issue. A customer care representative may ask the user to temporality turn off the VoNR service to help alleviate the issue. When the user turns off (or toggles off) the VoNR service on his/her mobile device, the system can start a configurable timer (parameter) for the VoNR service. In this manner, the system can replace the conventional toggle on/off feature with a time-based feature. The system monitors the timer's value and when the timer's value reaches a target value (e.g., 24 hours, 1 week, etc.), the system alerts the user that the VoNR service will be turned on (or toggled on).

公开(公告)号：US11570674B1

公开(公告)日：2023-01-31

申请号：US17219903

申请日：2021-04-01

申请人： T-Mobile USA, Inc.

发明人： Grant Castle ,  Hsin-Fu Henry Chiang ,  Syed Toaha Ahmad

IPC分类号： H04W36/12 ,  H04W76/16 ,  H04W36/38 ,  H04W36/00 ,  H04W36/32 ,  H04W76/25

摘要： Systems and methods for dynamically managing the states (e.g., enabling/disabling) of telecommunication services/features are disclosed. To do so, the system associates parameters (e.g., timers) with the impacted services/features. For example, when a user experiences issues with voice calls, he/she calls the telecommunications service provider (carrier) to help resolve the issue. A customer care representative may ask the user to temporality turn off the VoNR service to help alleviate the issue. When the user turns off (or toggles off) the VoNR service on his/her mobile device, the system can start a configurable timer (parameter) for the VoNR service. In this manner, the system can replace the conventional toggle on/off feature with a time-based feature. The system monitors the timer's value and when the timers value reaches a target value (e.g., 24 hours, 1 week, etc.), the system alerts the user that the VoNR service will be turned on (or toggled on).