PRESENTATION OF COMMUNICATIONS
    2.
    发明申请

    公开(公告)号:US20190096423A1

    公开(公告)日:2019-03-28

    申请号:US15714526

    申请日:2017-09-25

    Inventor: Brian Chevrier

    Abstract: A method to present communications is provided. The method may include obtaining, at a device, a request from a user to play back a stored message that includes audio. In response to obtaining the request, the method may include directing the audio of the message to a transcription system from the device. In these and other embodiments, the transcription system may be configured to generate text that is a transcription of the audio in real-time. The method may further include obtaining, at the device, the text from the transcription system and presenting, by the device, the text generated by the transcription system in real-time. In response to obtaining the text from the transcription system, the method may also include presenting, by the device, the audio such that the text as presented is substantially aligned with the audio.

    AUTOMATIC CONNECTION TO A TRANSCRIPTION SYSTEM

    公开(公告)号:US20180034960A1

    公开(公告)日:2018-02-01

    申请号:US15728384

    申请日:2017-10-09

    Abstract: Apparatuses and methods are disclosed for automatically connecting to a relay service and establish a captioning communication session during a call between a hearing-impaired user and a far-end user. The apparatus includes communication elements configured to receive captions from a relay service, and a processor configured to automatically connect to the relay service and establish a captioning communication session during a call responsive to a determination that a connection to the relay service failed during a time in which the hearing-impaired user desired captions to be enabled. A method includes determining captions are desired by the hearing-impaired user at a first time to be enabled for display to the communication device during a call, detecting a failed connection to the relay service at a second time, and automatically connecting with the relay service and establishing a new captioning communication session at a third time during the call.

    Maintaining network connections
    6.
    发明授权

    公开(公告)号:US10818295B1

    公开(公告)日:2020-10-27

    申请号:US16502994

    申请日:2019-07-03

    Abstract: A method may include obtaining, at a device, a first input that results in audio playback of a first stored message and establishing a network connection between the device and a remote transcription system. The method may include directing audio of the first stored message to the remote transcription system and obtaining transcriptions of the audio from the remote transcription system during playback of the first stored message. The method may include maintaining the network connection after playback of the first stored message and obtaining a second input that results in audio playback of a second stored message. The method may include directing audio of the second stored message to the remote transcription system and obtaining transcriptions of the audio from the remote transcription system during playback of the second stored message. The method may include obtaining an indication to terminate the network connection and terminating the network connection.

    AUTOMATIC CONNECTION TO A TRANSCRIPTION SYSTEM

    公开(公告)号:US20190158662A1

    公开(公告)日:2019-05-23

    申请号:US16254320

    申请日:2019-01-22

    Abstract: Apparatuses and methods are disclosed for automatically connecting to a relay service and establish a captioning communication session during a call between a hearing-impaired user and a far-end user. The apparatus includes communication elements configured to receive captions from a relay service, and a processor configured to automatically connect to the relay service and establish a captioning communication session during a call responsive to a determination that a connection to the relay service failed during a time in which the hearing-impaired user desired captions to be enabled. A method includes determining captions are desired by the hearing-impaired user at a first time to be enabled for display to the communication device during a call, detecting a failed connection to the relay service at a second time, and automatically connecting with the relay service and establishing a new captioning communication session at a third time during the call.

    Telephone receiver identification

    公开(公告)号:US10237381B2

    公开(公告)日:2019-03-19

    申请号:US15648637

    申请日:2017-07-13

    Abstract: A telephone system may include a telephone receiver and a base unit. The telephone receiver may include a first electrical contact and a second electrical contact configured to be electrically grounded. The first electrical contact may be either coupled to the second electrical contact or electrically floating. The base unit may be configured to be coupled to the telephone receiver over a wired connection. The base unit may be configured to electrically ground the second electrical contact by way of the wired connection. The base unit may also be configured to determine an identification of the telephone receiver based on whether the first electrical contact is electrically grounded or electrically floating.

    Presentation of communications
    9.
    发明授权

    公开(公告)号:US10224057B1

    公开(公告)日:2019-03-05

    申请号:US15714526

    申请日:2017-09-25

    Inventor: Brian Chevrier

    Abstract: A method to present communications is provided. The method may include obtaining, at a device, a request from a user to play back a stored message that includes audio. In response to obtaining the request, the method may include directing the audio of the message to a transcription system from the device. In these and other embodiments, the transcription system may be configured to generate text that is a transcription of the audio in real-time. The method may further include obtaining, at the device, the text from the transcription system and presenting, by the device, the text generated by the transcription system in real-time. In response to obtaining the text from the transcription system, the method may also include presenting, by the device, the audio such that the text as presented is substantially aligned with the audio.

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