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    TRANSCRIPTION GENERATION TECHNIQUE SELECTION
    1.
    发明申请
    TRANSCRIPTION GENERATION TECHNIQUE SELECTION 审中-公开

    公开(公告)号：US20190355364A1

    公开(公告)日：2019-11-21

    申请号：US15984081

    申请日：2018-05-18

    Applicant: Sorenson IP Holdings, LLC

    Inventor： Michael Holm

    IPC: G10L15/26 ,  G10L15/22

    Abstract: According to one or more aspects of the present disclosure, operations related to selecting a transcription generation technique may be disclosed. In some embodiments, the operations may include obtaining multiple user ratings that each correspond to a different one of multiple transcriptions. Each transcription may be obtained using a first transcription generation technique and may correspond to a different one of multiple communication sessions. The operations may further include selecting, for a subsequent communication session that occurs after the multiple communication sessions, a second transcription generation technique based on the user ratings. In addition, the operations may include providing the subsequent transcription to a device during the subsequent communication session.

    Transcription of communications using multiple speech recognition systems
    5.
    发明授权
    Transcription of communications using multiple speech recognition systems 有权

    公开(公告)号：US11710488B2

    公开(公告)日：2023-07-25

    申请号：US16975677

    申请日：2018-12-19

    Applicant: Sorenson IP Holdings, LLC

    Inventor： Kenneth Boehme ,  Michael Holm ,  Shane Roylance

    IPC: G10L15/26 ,  G10L15/22 ,  G10L15/32

    CPC classification number: G10L15/26 ,  G10L15/32

    Abstract: A method may include obtaining audio data originating at a first device during a communication session between the first device and a second device and providing the audio data to a first speech recognition system to generate a first transcript based on the audio data and directing the first transcript to the second device. The method may also include in response to obtaining a quality indication regarding a quality of the first transcript, multiplexing the audio data to provide the audio data to a second speech recognition system to generate a second transcript based on the audio data while continuing to provide the audio data to the first speech recognition system and direct the first transcript to the second device, and in response to obtaining a transfer indication that occurs after multiplexing of the audio data, directing the second transcript to the second device instead of the first transcript.

    Transcription presentation of communication sessions
    7.
    发明授权
    Transcription presentation of communication sessions 有权

    公开(公告)号：US11250858B2

    公开(公告)日：2022-02-15

    申请号：US17018810

    申请日：2020-09-11

    Applicant: Sorenson IP Holdings, LLC

    Inventor： Michael Holm ,  Jasper C. Pan

    IPC: G10L15/26 ,  G10L15/28 ,  H04M7/00 ,  G10L15/01 ,  H04M3/42 ,  H04M1/247 ,  H04M1/253 ,  H04M1/72412 ,  G10L15/18 ,  G10L15/30

    Abstract: A system is provided that includes a first network interface for a first network type and a second network interface for a second network type that is different from the first network type. The system also includes at least one processor configured to cause the system to perform operations. The operations may include obtaining, from the first network interface, audio from a communication session with a remote device established over the first network and obtaining an indication of a communication device available to participate in the communication session and direct audio obtained from the communication session to a remote transcription system. The operations may also include directing the audio to the second network interface for transmission to the communication device, obtaining transcript data from the remote transcription system based on the audio, and directing the transcript data to the second network interface for transmission to the communication device.

    TRANSCRIPTION PRESENTATION OF COMMUNICATION SESSIONS
    8.
    发明申请
    TRANSCRIPTION PRESENTATION OF COMMUNICATION SESSIONS 有权

    公开(公告)号：US20210065715A1

    公开(公告)日：2021-03-04

    申请号：US17018810

    申请日：2020-09-11

    Applicant: Sorenson IP Holdings, LLC

    Inventor： Michael Holm ,  Jasper C. Pan

    IPC: G10L15/26 ,  G10L15/28 ,  H04M7/00 ,  G10L15/01 ,  G10L15/18 ,  G10L15/30 ,  H04M3/42 ,  H04M1/247 ,  H04M1/253

    Abstract: A system is provided that includes a first network interface for a first network type and a second network interface for a second network type that is different from the first network type. The system also includes at least one processor configured to cause the system to perform operations. The operations may include obtaining, from the first network interface, audio from a communication session with a remote device established over the first network and obtaining an indication of a communication device available to participate in the communication session and direct audio obtained from the communication session to a remote transcription system. The operations may also include directing the audio to the second network interface for transmission to the communication device, obtaining transcript data from the remote transcription system based on the audio, and directing the transcript data to the second network interface for transmission to the communication device.

    Maintaining network connections
    9.
    发明授权
    Maintaining network connections 有权

    公开(公告)号：US10818295B1

    公开(公告)日：2020-10-27

    申请号：US16502994

    申请日：2019-07-03

    Applicant: Sorenson IP Holdings, LLC

    Inventor： Christian Lalor ,  Michael Holm ,  Michael Stimpson ,  Brian Chevrier

    IPC: G10L15/26 ,  G10L15/22 ,  H04W76/10 ,  H04W76/30 ,  G06F40/10 ,  G06F40/279

    Abstract: A method may include obtaining, at a device, a first input that results in audio playback of a first stored message and establishing a network connection between the device and a remote transcription system. The method may include directing audio of the first stored message to the remote transcription system and obtaining transcriptions of the audio from the remote transcription system during playback of the first stored message. The method may include maintaining the network connection after playback of the first stored message and obtaining a second input that results in audio playback of a second stored message. The method may include directing audio of the second stored message to the remote transcription system and obtaining transcriptions of the audio from the remote transcription system during playback of the second stored message. The method may include obtaining an indication to terminate the network connection and terminating the network connection.

    Transcription presentation of communication sessions
    10.
    发明授权
    Transcription presentation of communication sessions 有权

    公开(公告)号：US10783891B2

    公开(公告)日：2020-09-22

    申请号：US16592450

    申请日：2019-10-03

    Applicant: Sorenson IP Holdings, LLC

    Inventor： Michael Holm ,  Jasper C. Pan

    IPC: G10L15/26 ,  G10L15/28 ,  H04M7/00 ,  G10L15/01 ,  G10L15/18 ,  G10L15/30 ,  H04M3/42 ,  H04M1/247 ,  H04M1/253 ,  H04M1/725

    Abstract: A system is provided that includes a first network interface for a first network type and a second network interface for a second network type that is different from the first network type. The system also includes at least one processor configured to cause the system to perform operations. The operations may include obtaining, from the first network interface, audio from a communication session with a remote device established over the first network and obtaining an indication of a communication device available to participate in the communication session and direct audio obtained from the communication session to a remote transcription system. The operations may also include directing the audio to the second network interface for transmission to the communication device, obtaining transcript data from the remote transcription system based on the audio, and directing the transcript data to the second network interface for transmission to the communication device.

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