公开(公告)号：US20180129982A1

公开(公告)日：2018-05-10

申请号：US15796670

申请日：2017-10-27

Applicant: Panasonic Intellectual Property Management Co., Ltd.

Inventor： NAOMI TOMIYAMA ,  YASUKO IKETSUKI ,  ATSUSHI SASO ,  TAKAMICHI MATSUSAKO ,  YUICHI AOKI ,  MOTOJI OHMORI ,  AKIRA ASAI

IPC: G06Q10/02 ,  G06Q10/04

CPC classification number: G06Q10/02 ,  G06Q10/04

Abstract: A seat presentation system, including: an accumulator accumulating biological history data in which first biological data of a customer measured during boarding, a seat identifier indicating a seat of the on-board customer, and a customer identifier identifying the customer are associated with each other; a preference data generator generating, based on the biological history data of the customer, preference data in which a position attribute indicating an attribute of a seat position of the customer and a first stress indicator calculated based on the first biological data are associated with each other; a priority calculator calculating a second stress indicator which corresponds to each of seat regions specified by the position attribute by using the preference data, and calculates priorities among the seat regions based on the second stress indicator; and a presentation processor presenting the reservation candidate seats from a seat belonging to the higher priority seat region.

公开(公告)号：US20180158155A1

公开(公告)日：2018-06-07

申请号：US15818747

申请日：2017-11-21

Applicant: Panasonic Intellectual Property Management Co., Ltd.

Inventor： YASUKO IKETSUKI ,  ATSUSHI SASO ,  YUICHI AOKI ,  AKIRA ASAI ,  MOTOJI OHMORI

IPC: G06Q50/14 ,  G06Q30/06 ,  G10L15/26 ,  G10L15/18 ,  G10L15/22

CPC classification number: G06Q50/14 ,  G06N5/02 ,  G06N5/04 ,  G06Q30/0631 ,  G10L15/1815 ,  G10L15/22 ,  G10L15/265

Abstract: A proposal candidate presentation device that includes: a biological reaction information generator that generates biological reaction information; a dialogue content information generator that generates dialogue content information including dialogue content between the customer and a proposer; a determiner that determines whether a customer reaction to a question from the proposer is positive or negative, based on the biological reaction information and dialogue content information; a proposal candidate generator that generates a customer proposal candidate information, based on a customer response to the question, when it is determined that the customer reaction based on the biological reaction information is positive and the customer reaction based on the dialogue content information is positive; and a re-question generator that generates first re-question information having the same perspective as the question, when the customer reaction based on the biological reaction information and the customer reaction based on the dialogue content information do not match.

公开(公告)号：US20180140798A1

公开(公告)日：2018-05-24

申请号：US15803786

申请日：2017-11-05

Applicant: Panasonic Intellectual Property Management Co., Ltd.

Inventor： NAOMI TOMIYAMA ,  YASUKO IKETSUKI ,  ATSUSHI SASO ,  TAKAMICHI MATSUSAKO ,  YUICHI AOKI ,  MOTOJI OHMORI ,  AKIRA ASAI

IPC: A61M21/02 ,  A61H23/02 ,  A61B5/16 ,  A61B5/00 ,  B60N2/02 ,  B60N2/44 ,  B64D11/06

Abstract: A stress alleviation system, includes: a biological sensor measuring first biological data of a customer boarding transportation; an action application apparatus provided to a transportation seat and applying an action to the customer for alleviating a stressed state of the customer sitting on the seat; a stress data saver previously saving specific stress data where a customer identifier identifying the customer and a second stress indicator calculated using second biological data measured in past boarding of the customer are associated; a stressed state assessor assessing whether the customer is in the stressed state by calculating a first stress indicator of the customer on board using the first biological data of the customer, and by comparing the first stress indicator with the second stress indicator; and an action controller transmitting a control signal causing the action to the action application apparatus when the customer is assessed as in the stressed state.

公开(公告)号：US20180144282A1

公开(公告)日：2018-05-24

申请号：US15800077

申请日：2017-11-01

Applicant: Panasonic Intellectual Property Management Co., Ltd.

Inventor： NAOMI TOMIYAMA ,  YASUKO IKETSUKI ,  ATSUSHI SASO ,  TAKAMICHI MATSUSAKO ,  YUICHI AOKI ,  MOTOJI OHMORI ,  AKIRA ASAI

IPC: G06Q10/06 ,  G06Q50/30

CPC classification number: G06Q10/06398 ,  G06Q50/30

Abstract: A flight attendant evaluation system includes: a first biological sensor that measures first biological data of a customer on board transportation; a storage that stores attendant-associated data in which the first biological data, a seat identifier, and an attendant identifier are associated with each other, the seat identifier indicating a seat of the customer on board, the attendant identifier indicating a flight attendant in charge of the seat; an evaluation value calculator that classifies the attendant-associated data by the attendant identifier, calculates a stress indicator of the customer based on the first biological data associated with a first attendant identifier, and calculates an evaluation value of the flight attendant indicated by the first attendant identifier based on the stress indicator; and a display apparatus that presents the evaluation value.