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    AUTOMATED RUNBOOK OPERATION RECOMMENDATIONS
    1.
    发明申请
    AUTOMATED RUNBOOK OPERATION RECOMMENDATIONS 有权

    公开(公告)号：US20230068096A1

    公开(公告)日：2023-03-02

    申请号：US17850051

    申请日：2022-06-27

    Applicant: Oracle International Corporation

    Inventor： Raghu Hanumanth Reddy Patti ,  Christopher A. Roy ,  Ana Maria Hernandez McCollum ,  Manas Goswami ,  Constantina Marshman

    IPC: G06F9/48 ,  G06F9/38 ,  G06F9/54

    Abstract: Techniques for recommending runbook operations during a runbook generation process are disclosed. A system recommends operations for including in the runbook based on attributes of a detected event. The system presents event attributes associated with the detected event to a user in a runbook generation interface. When the user selects an event attribute, the system presents a set of candidate runbook operations associated with the event attribute. Based on user selections of runbook operations to include in a runbook, the system generates and stores a template of the runbook in which the attribute values associated with the detected event are omitted. Upon execution of the runbook at a future time, the system, or a user, may populate the event attributes in the runbook with values that correspond to the future event of the same event type.

    METHOD AND SYSTEM FOR MANAGING NOTIFICATIONS FOR FLAPPING INCIDENTS
    3.
    发明公开
    METHOD AND SYSTEM FOR MANAGING NOTIFICATIONS FOR FLAPPING INCIDENTS 审中-公开

    公开(公告)号：US20230153187A1

    公开(公告)日：2023-05-18

    申请号：US17455090

    申请日：2021-11-16

    Applicant: Oracle International Corporation

    Inventor： Manas Goswami ,  Ze Tian Ding ,  Raghu Hanumanth Reddy Patti ,  Ana Maria Hernandez McCollum ,  Mark Charles Ramacher

    IPC: G06F11/07

    CPC classification number: G06F11/0769 ,  G06F11/0721

    Abstract: Techniques for suppressing notifications are disclosed. An incident may repeatedly flap between various resolved and unresolved states. Furthermore, other incident attributes may flap between various states such as, for example, varying levels of incident severity. Each change in state results in the transmission of a notification. In order to reduce the number of notifications, the system estimates a flapping window for the incident based on the flapping behavior of prior incidents. The system computes a notification suppression window based at least in part on the estimated flapping window. The system suppresses notifications corresponding to changes in incident state that are detected during the notification suppression window. The notification suppression window may be extended in response to extending the estimated flapping window.

    COLLABORATIVE RUNBOOK EXECUTION
    4.
    发明申请
    COLLABORATIVE RUNBOOK EXECUTION 有权

    公开(公告)号：US20230062439A1

    公开(公告)日：2023-03-02

    申请号：US17733647

    申请日：2022-04-29

    Applicant: Oracle International Corporation

    Inventor： Raghu Hanumanth Reddy Patti ,  Christopher A. Roy ,  Ana Maria Hernandez McCollum ,  Manas Goswami

    IPC: G06Q10/06 ,  G06Q10/10 ,  G06F11/07

    Abstract: Techniques for collaboratively executing runbook sessions are disclosed. A system provides for collaborative completion of runbook operations by delegating runbook operations or by transferring ownership of a runbook from one user to another. A system identifies a first set of runbook operations capable of being completed by a first user. The system identifies a second set of runbook operations that are not capable of being completed by the first user. The system identifies a second user capable of completing the second set of runbook operations. Upon completion of the first set of runbook operations by the first user, the system determines whether to delegate the second set of runbook operations to the second user or to transfer ownership of the runbook session to the second user. The system determines that the runbook session is completed based on the combined results collaboratively generated by the initial user and the alternate user.

    Method and system for managing notifications for flapping incidents
    6.
    发明授权
    Method and system for managing notifications for flapping incidents 有权

    公开(公告)号：US11675644B2

    公开(公告)日：2023-06-13

    申请号：US17455090

    申请日：2021-11-16

    Applicant: Oracle International Corporation

    Inventor： Manas Goswami ,  Ze Tian Ding ,  Raghu Hanumanth Reddy Patti ,  Ana Maria Hernandez McCollum ,  Mark Charles Ramacher

    IPC: G06F11/00 ,  G06F11/07

    CPC classification number: G06F11/0769 ,  G06F11/0721

    Abstract: Techniques for suppressing notifications are disclosed. An incident may repeatedly flap between various resolved and unresolved states. Furthermore, other incident attributes may flap between various states such as, for example, varying levels of incident severity. Each change in state results in the transmission of a notification. In order to reduce the number of notifications, the system estimates a flapping window for the incident based on the flapping behavior of prior incidents. The system computes a notification suppression window based at least in part on the estimated flapping window. The system suppresses notifications corresponding to changes in incident state that are detected during the notification suppression window. The notification suppression window may be extended in response to extending the estimated flapping window.

    METHOD AND SYSTEM FOR RECOMMENDING RUNBOOKS FOR DETECTED EVENTS
    10.
    发明申请
    METHOD AND SYSTEM FOR RECOMMENDING RUNBOOKS FOR DETECTED EVENTS 有权

    公开(公告)号：US20230064625A1

    公开(公告)日：2023-03-02

    申请号：US17725116

    申请日：2022-04-20

    Applicant: Oracle International Corporation

    Inventor： Raghu Hanumanth Reddy Patti ,  Christopher A. Roy ,  Ana Maria Hernandez McCollum ,  Manas Goswami ,  Janet Kay Kolko ,  Sreenivas Reddy

    IPC: G06F11/36

    Abstract: Techniques for selecting a runbook to recommend for remediating a detected event are disclosed. When a system detects an event, the system obtains metadata associated with the event. The metadata provides information about the event and a system topology of the system in which the event occurred. The system generates a recommendation for a runbook to remediate the event based on one or both of characteristics of the event and characteristics of the topology in which the event occurred. The system compares a system topology to system topologies associated with previously-executed runbooks. The system recommends one of the previously-executed runbooks to remediate a detected event based on determining that the topology associated with the previously-executed runbook is similar to the topology of the system in which the event occurred.

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