Invention Publication
- Patent Title: METHOD AND SYSTEM FOR MANAGING NOTIFICATIONS FOR FLAPPING INCIDENTS
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Application No.: US17455090Application Date: 2021-11-16
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Publication No.: US20230153187A1Publication Date: 2023-05-18
- Inventor: Manas Goswami , Ze Tian Ding , Raghu Hanumanth Reddy Patti , Ana Maria Hernandez McCollum , Mark Charles Ramacher
- Applicant: Oracle International Corporation
- Applicant Address: US CA Redwood Shores
- Assignee: Oracle International Corporation
- Current Assignee: Oracle International Corporation
- Current Assignee Address: US CA Redwood Shores
- Main IPC: G06F11/07
- IPC: G06F11/07

Abstract:
Techniques for suppressing notifications are disclosed. An incident may repeatedly flap between various resolved and unresolved states. Furthermore, other incident attributes may flap between various states such as, for example, varying levels of incident severity. Each change in state results in the transmission of a notification. In order to reduce the number of notifications, the system estimates a flapping window for the incident based on the flapping behavior of prior incidents. The system computes a notification suppression window based at least in part on the estimated flapping window. The system suppresses notifications corresponding to changes in incident state that are detected during the notification suppression window. The notification suppression window may be extended in response to extending the estimated flapping window.
Public/Granted literature
- US11675644B2 Method and system for managing notifications for flapping incidents Public/Granted day:2023-06-13
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