GENERATING AND MANAGING VIRTUAL QUEUES AT CONGESTED VENUES

    公开(公告)号:US20190311629A1

    公开(公告)日:2019-10-10

    申请号:US15947708

    申请日:2018-04-06

    申请人: Lyft, Inc.

    摘要: The present application discloses an improved transportation matching system, and corresponding methods and computer-readable media. According to disclosed embodiments, a transportation matching system provides a virtual queue in connection with a congested venue. In response to receiving a transportation request from a requestor at a congested venue, the system adds the requestor to a virtual queue. The system then adjusts the virtual queue position as necessary based on the requestor's speed and direction of travel in relation to the venue's pickup location. When the requestor reaches the front of the virtual queue, the system provides a requestor identifier to the requestor. The requestor can then use the requestor identifier to engage any available provider at the venue's pickup location.

    SYSTEMS AND METHODS FOR UNCERTAINTY-AWARE MATCHING OF TRANSPORTATION REQUESTORS AND PROVIDERS

    公开(公告)号:US20200279194A1

    公开(公告)日:2020-09-03

    申请号:US16290796

    申请日:2019-03-01

    申请人: Lyft, Inc.

    IPC分类号: G06Q10/02 G06Q50/30 G01C21/36

    摘要: The disclosed computer-implemented method may include providing and making use of uncertain ETA information. Inaccurate ETA information may result in ride cancellations, poor experience on the part of transportation requestors and providers, and reduced transportation network efficiency. Errors in ETA estimates may be introduced in various ways, including inaccurate starting location data for providers, variable delays in provider navigation readiness, providers failing to react in time to take expected routes to newly assigned destinations, and driving conditions en route. By estimating both the likelihood various scenarios that impact ETA and the impact of these scenarios on arrival time, the method may provide information about the uncertainty of ETA information. Various other methods, systems, and computer-readable media are also disclosed.

    SYSTEMS AND METHODS FOR PROVIDER CLAIMING AND MATCHING OF SCHEDULED REQUESTS

    公开(公告)号:US20180300660A1

    公开(公告)日:2018-10-18

    申请号:US15955603

    申请日:2018-04-17

    申请人: Lyft, Inc.

    摘要: Embodiments provide techniques, including systems and methods, for allowing providers to claim scheduled rides. For example, a provider (e.g., a driver) may review and claim scheduled rides through a scheduled rides interface before the scheduled ride is ready to be provided. The scheduled rides provided through the scheduled ride interface may be limited to those requests that are associated with areas and times that have a lower chance of successfully being matched at the request time. Accordingly, scheduled requests may be filtered from a real-time scheduled ride feed based on the chance of successfully matching a scheduled ride at the time of the request and may be targeted to candidate providers for review and claiming by the candidate providers.