公开(公告)号：US20190182196A1

公开(公告)日：2019-06-13

申请号：US15840100

申请日：2017-12-13

Applicant: Knowmail S.A.L LTD.

Inventor： Oded Avital ,  Avi Mandelberg ,  Yury Gubman ,  Shmuel Ur

IPC: H04L12/58

Abstract: A method, system and product for handling communication messages based on urgency. A communication message which was transmitted to a user is obtained. The communication message associated with a multiplicity of attributes. Based on activities of the user when handling previously received communication messages, and based on a current context of the user, an urgency score is determined. The determination comprises estimating a function of a time duration until the user is expected to perform a first action in response to receiving the communication message. A user interface of a communication system is displayed to the user. The display is affected by the urgency score.

公开(公告)号：US20190182195A1

公开(公告)日：2019-06-13

申请号：US15840415

申请日：2017-12-13

Applicant: Knowmail S.A.L LTD.

Inventor： Oded Avital ,  Avi Mandelberg ,  Yury Gubman ,  Shmuel Ur

IPC: H04L12/58

Abstract: A system, method and product for event-based scoring of communication messages. An external event is obtained. The external event is external to a communication system through which a user received a plurality of communication messages. In response to the external event, scores to the plurality of communication messages are computed, wherein each score is computed based on a relevancy measurement of a respective communication message to the external event. A display of the communication system is provided, wherein the display is affected by the computed scores.

公开(公告)号：US20190199672A1

公开(公告)日：2019-06-27

申请号：US15850688

申请日：2017-12-21

Applicant: Knowmail S.A.L LTD.

Inventor： Oded Avital ,  Avi Mandelberg ,  Yury Gubman ,  Shmuel Ur

IPC: H04L12/58

CPC classification number: H04L51/26 ,  H04L51/20 ,  H04L51/22

Abstract: A method, apparatus and computer program product, the method comprising: receiving a communication message transmitted to a user associated with an organization; obtaining a user score for the communication message; applying one or more rules from a set of rules to the communication message to obtain an organization score for the communication message, wherein the rules reflect prioritization provided by the organization; and displaying to the user a set of communication messages in an order, wherein the communication messages comprise the communication message, and wherein the order is affected by the organization score of the communication message, thereby overriding an order determined in accordance with the user score.

公开(公告)号：US20190206385A1

公开(公告)日：2019-07-04

申请号：US15858420

申请日：2017-12-29

Applicant: Knowmail S.A.L LTD.

Inventor： Oded Avital ,  Avi Mandelberg ,  Yury Gubman ,  Shmuel Ur ,  Ariel Kedem

IPC: G10L13/08 ,  H04L12/58 ,  G06F17/27

CPC classification number: G10L13/08 ,  G06F17/27 ,  G10L2015/0631 ,  H04L51/00

Abstract: A computer-implemented method, a computer program product and a computerized apparatus, the method comprising: receiving a communication message transmitted to a user; automatically generating a summary of at least a part of the communication message, the summary comprising: a sender, an object description, comprising a collection of terms describing a group of communication messages including the at least part of the communication message, and content including a summarization of the at least part of the communication message, wherein the content relates to the object; and generating an audio signal based on the summary, the audio signal adapted to be played to a user, whereby providing a summarized vocal description of the at least part of the communication message.

公开(公告)号：US20190199671A1

公开(公告)日：2019-06-27

申请号：US15855558

申请日：2017-12-27

Applicant: Knowmail S.A.L LTD.

Inventor： Oded Avital ,  Avi Mandelberg ,  Yury Gubman ,  Shmuel Ur

IPC: H04L12/58

CPC classification number: H04L51/22 ,  G06Q10/107 ,  H04L51/14 ,  H04L51/16

Abstract: A communication platform for ad-hoc virtual organization. An ad-hoc virtual organization that comprises a plurality of users, at least two of which utilize different and unaffiliated message servers for handling their communication messages, is determined. Communication messages of the plurality of users are obtained, wherein the communication messages comprise all communication messages determined to be related to the ad-hoc virtual organization. The communication messages are processed to determine aggregated data. At least a portion of the aggregated data is transmitted to a client of the user, whereby the client is enabled to utilize the aggregated data to improve user experience of the user using information obtained from other users.