公开(公告)号：US20240346036A1

公开(公告)日：2024-10-17

申请号：US18419449

申请日：2024-01-22

Applicant: Johnson Controls Tyco IP Holdings LLP

Inventor： Julie J. Brown ,  Young M. Lee ,  Rajiv Ramanasankaran ,  Sastry KM Malladi ,  Michael Tenbrock ,  Levent Tinaz ,  Samuel A. Girard ,  David S. Elario ,  Juliet A. Pagliaro Herman ,  Miguel Galvez ,  Trent M. Swanson ,  John F. Kuchler ,  Deepak Budhiraja ,  Daniela M. Natali ,  Josip Lazarevski ,  Scott Deering ,  Gary W. Gavin ,  Kristen Sheppard-Guzelaydin ,  James Young ,  Prashanthi Sudhakar ,  Kaleb Luedtke ,  Karl F. Reichenberger ,  Wenwen Zhao ,  Adam R. Grabowski ,  Lauren C. Dern ,  Nicole A. Madison ,  Dana S. Petersen ,  Nevin L. Forry ,  Pedriant Pena ,  Ghassan R. Hamoudeh ,  Ryan G. Danielson

IPC: G06F16/25 ,  G06F11/07 ,  G06F16/332

CPC classification number: G06F16/258 ,  G06F11/079 ,  G06F16/3329

Abstract: A method including training, by one or more processors, a generative AI model using a plurality of first unstructured service reports corresponding to a plurality of first service requests handled by technicians for servicing building equipment. The plurality of first unstructured service reports include unstructured data not conforming to a predetermined format or conforming to a plurality of different predetermined formats. The method includes receiving, by the processors, a second service request for servicing building equipment. The method includes generating, by the processors using the generative AI model, a user interface prompting a user to provide information about a problem leading to the second service request as unstructured data not conforming to the predetermined format or conforming to the plurality of different predetermined formats. The method includes automatically initiating, by the processors, one or more actions to address the problem based on the information provided via the user interface.

公开(公告)号：US20240345554A1

公开(公告)日：2024-10-17

申请号：US18419456

申请日：2024-01-22

Applicant: Johnson Controls Tyco IP Holdings LLP

Inventor： Julie J. Brown ,  Young M. Lee ,  Rajiv Ramanasankaran ,  Sastry KM Malladi ,  Michael Tenbrock ,  Levent Tinaz ,  Samuel A. Girard ,  David S. Elario ,  Juliet A. Pagliaro Herman ,  Miguel Galvez ,  Trent M. Swanson ,  John F. Kuchler ,  Deepak Budhiraja ,  Daniela M. Natali ,  Josip Lazarevski ,  Scott Deering ,  Gary W. Gavin ,  Kristen Sheppard-Guzelaydin ,  James Young ,  Prashanthi Sudhakar ,  Kaleb Luedtke ,  Karl F. Reichenberger ,  Wenwen Zhao ,  Adam R. Grabowski ,  Lauren C. Dern ,  Nicole A. Madison ,  Dana S. Petersen ,  Nevin L. Forry ,  Pedriant Pena ,  Ghassan R. Hamoudeh ,  Ryan G. Danielson

IPC: G05B15/02

CPC classification number: G05B15/02

Abstract: A method including training, by one or more processors, a generative AI model using first operating data from building equipment and a plurality of first service reports indicating a plurality of first problems associated with the building equipment. The method may include predicting, by the one or more processors using the generative AI model, one or more future problems likely to occur with the building equipment based on second operating data from the building equipment. The method may include automatically initiating, by the one or more processors, one or more actions to prevent the one or more future problems from occurring or mitigate an effect of the one or more future problems.

公开(公告)号：US11754987B2

公开(公告)日：2023-09-12

申请号：US17516314

申请日：2021-11-01

Applicant: Johnson Controls Tyco IP Holdings LLP

Inventor： Adam R. Grabowski ,  Jonathan M. Schwabe ,  Charles C. Xing ,  Ahmad Khalid ,  Anagha Nyayadhish ,  Garrett Wiens-Kind ,  Dana A. Guthrie ,  Ryan A. Piaskowski ,  James C. Newell

IPC: G05B15/02 ,  F24F11/52

CPC classification number: G05B15/02 ,  F24F11/52

Abstract: A building management system (BMS) includes a storage device having instructions stored thereon that, when executed by one or more processors, cause the one or more processors to perform operations. The operations include receiving an indication of an event relating to building equipment operable to serve spaces of a building, the indication identifying at least one of a space or a type of equipment associated with the event, determining, based on the indication, that the one or more criteria are satisfied for a first filter of a plurality of filters, each filter of the plurality of filters associated with a subset of users and specifying one or more criteria for satisfying the filter, the one or more criteria comprising at least one of a space criterion or an equipment criterion, and providing a notification of the event to the subset of users associated with the first filter in response to a determination that the one or more criteria are satisfied for the first filter.