-
公开(公告)号：US11689482B2
公开(公告)日：2023-06-27
申请号：US17523139
申请日：2021-11-10
发明人： Nicholas Tsang , Michael McCawley , Dong Zhang , Haoyang Li
摘要： A computer-implemented method, system and computer program product for dynamically providing a typing feedback indicator. Text entered in a body of a message that is to be sent to a recipient is detected. Prior to the user (author) sending the message to the recipient, the text of the message being composed by the user is analyzed to determine a sentiment and an emotion as well as to determine a topic of the content of the text. Based on such analyses, as well as possibly based on other criteria, a typing feedback indicator is generated to reflect an indication of the content of the message to be sent to the recipient. The typing feedback indicator may then be displayed on a computing device of the recipient while the user (author) is composing the message thereby providing the recipient context awareness of the message prior to receipt of such a message.
-
2.发明公开公开(公告)号：US20230147542A1
公开(公告)日：2023-05-11
申请号：US17523139
申请日：2021-11-10
发明人： Nicholas Tsang , Michael McCawley , Dong Zhang , Haoyang Li
IPC分类号： H04L12/58
摘要： A computer-implemented method, system and computer program product for dynamically providing a typing feedback indicator. Text entered in a body of a message that is to be sent to a recipient is detected. Prior to the user (author) sending the message to the recipient, the text of the message being composed by the user is analyzed to determine a sentiment and an emotion as well as to determine a topic of the content of the text. Based on such analyses, as well as possibly based on other criteria, a typing feedback indicator is generated to reflect an indication of the content of the message to be sent to the recipient. The typing feedback indicator may then be displayed on a computing device of the recipient while the user (author) is composing the message thereby providing the recipient context awareness of the message prior to receipt of such a message.
-
公开(公告)号：US20220004479A1
公开(公告)日：2022-01-06
申请号：US16918097
申请日：2020-07-01
发明人： Michael McCawley , Robert E. Loredo , Lily Ryzebol
摘要： The exemplary embodiments disclose a system and method, a computer program product, and a computer system for diagnosing technical issues. The exemplary embodiments may include collecting data relating to one or more technical issues, extracting one or more features from the collected data, determining one or more diagnoses based on the extracted one or more features and one or more models, and suggesting to a support agent one or more actions based on the one or more determined diagnoses.
-
公开(公告)号：US11645138B2
公开(公告)日：2023-05-09
申请号：US16918097
申请日：2020-07-01
发明人： Michael McCawley , Robert E. Loredo , Lily Ryzebol
IPC分类号： G06F11/00 , G06F11/07 , G06F11/34 , G06F11/32 , G06F9/54 , G06F11/30 , G06F18/214 , G06F18/21
CPC分类号： G06F11/079 , G06F9/542 , G06F11/302 , G06F11/324 , G06F11/3471 , G06F11/3476 , G06F18/2148 , G06F18/2185
摘要： The exemplary embodiments disclose a system and method, a computer program product, and a computer system for diagnosing technical issues. The exemplary embodiments may include collecting data relating to one or more technical issues, extracting one or more features from the collected data, determining one or more diagnoses based on the extracted one or more features and one or more models, and suggesting to a support agent one or more actions based on the one or more determined diagnoses.
-
公开(公告)号：US11443216B2
公开(公告)日：2022-09-13
申请号：US16262479
申请日：2019-01-30
摘要： A system, computer program product, and method are provided to conduct gap probability mapping to predict presence and location of one or more gaps in a corpus. A probabilistic model is formed to represent inter-corpora associations of objects, which the model leverages to process query submissions. As queries are received and processed, the model creates an adjustment. Subject to evaluation, confidence of the adjustment is evaluated, and a response correlated to the confidence is returned.
-
公开(公告)号：US20200242494A1
公开(公告)日：2020-07-30
申请号：US16262479
申请日：2019-01-30
摘要： A system, computer program product, and method are provided to conduct gap probability mapping to predict presence and location of one or more gaps in a corpus. A probabilistic model is formed to represent inter-corpora associations of objects, with the model leverages to process query submissions. As queries are received and processed, the model creates an adjustment. Subject to evaluation, confidence of the adjustment is evaluated, and a response correlated to the confidence is returned.
-
-
-
-
-
搜索结果
6 条记录 (耗时 0.015 秒)
