SCRIPT EDITOR FOR ROUTINE CREATION

    公开(公告)号:US20250013438A1

    公开(公告)日:2025-01-09

    申请号:US18746997

    申请日:2024-06-18

    Applicant: Google LLC

    Abstract: A method include receiving a natural language prompt from a user comprising a command to generate a code script for an automated assistant to perform a routine. The routine includes multiple discrete actions specified by the natural language prompt. The method further includes processing, by a pre-trained large language model (LLM), the natural language prompt to generate the code script as an LLM output, and processing the code script to determine the code script is incomplete, thereby rendering the code script unsuitable for the automated assistant to fulfill performance of the routine. Based on determining the code script is incomplete, the method includes issuing a user prompt soliciting the user to provide additional information needed to complete the code script and receiving user input of the additional information needed to complete the code script. The method includes supplementing the code script with the additional information to render completed code script.

    AUTOMATIC NAVIGATION OF AN INTERACTIVE VOICE RESPONSE (IVR) TREE ON BEHALF OF HUMAN USER(S)

    公开(公告)号:US20240031483A1

    公开(公告)日:2024-01-25

    申请号:US18375857

    申请日:2023-10-02

    Applicant: GOOGLE LLC

    CPC classification number: H04M3/4936 G06F16/9027 H04M3/5166

    Abstract: Implementations are directed to utilizing an assistant to automatically navigate an interactive voice response (IVR) tree to arrive at a target state during an assisted telephone call. The assistant can receive input to initiate the assisted telephone call, identify an entity to engage with, on behalf of the user, and during the assisted telephone call, based on the input, and identify an IVR tree stored in association with the entity. In various implementations, navigation of the IVR tree can be modified based on interaction(s) detected at a client device subsequent to initiating the assisted telephone call. In various implementations, the assisted telephone call can be initiated from a search interface, and the target state can be associated with a given search result. In various implementations, the IVR tree can be dynamic in that only a subset of candidate state(s) of the IVR tree may be available as the target state.

    Automatic navigation of an interactive voice response (IVR) tree on behalf of human user(s)

    公开(公告)号:US11811969B2

    公开(公告)日:2023-11-07

    申请号:US17690201

    申请日:2022-03-09

    Applicant: GOOGLE LLC

    CPC classification number: H04M3/4936 G06F16/9027 H04M3/5166

    Abstract: Implementations are directed to utilizing an assistant to automatically navigate an interactive voice response (IVR) tree to arrive at a target state during an assisted telephone call. The assistant can receive input to initiate the assisted telephone call, identify an entity to engage with, on behalf of the user, and during the assisted telephone call, based on the input, and identify an IVR tree stored in association with the entity. In various implementations, navigation of the IVR tree can be modified based on interaction(s) detected at a client device subsequent to initiating the assisted telephone call. In various implementations, the assisted telephone call can be initiated from a search interface, and the target state can be associated with a given search result. In various implementations, the IVR tree can be dynamic in that only a subset of candidate state(s) of the IVR tree may be available as the target state.

    Automatic navigation of an interactive voice response (IVR) tree on behalf of human user(s)

    公开(公告)号:US11303749B1

    公开(公告)日:2022-04-12

    申请号:US17068511

    申请日:2020-10-12

    Applicant: Google LLC

    Abstract: Implementations are directed to utilizing an assistant to automatically navigate an interactive voice response (IVR) tree to arrive at a target state during an assisted telephone call. The assistant can receive input to initiate the assisted telephone call, identify an entity to engage with, on behalf of the user, and during the assisted telephone call, based on the input, and identify an IVR tree stored in association with the entity. In various implementations, navigation of the IVR tree can be modified based on interaction(s) detected at a client device subsequent to initiating the assisted telephone call. In various implementations, the assisted telephone call can be initiated from a search interface, and the target state can be associated with a given search result. In various implementations, the IVR tree can be dynamic in that only a subset of candidate state(s) of the IVR tree may be available as the target state.

    PRE-EMPTIVELY INITIALIZING AN AUTOMATED ASSISTANT ROUTINE AND/OR DISMISSING A SCHEDULED ALARM

    公开(公告)号:US20210065698A1

    公开(公告)日:2021-03-04

    申请号:US16339238

    申请日:2019-02-01

    Applicant: Google LLC

    Abstract: Implementations set forth herein relate to initializing performance of an automated assistant routine and/or dismissing an alarm pre-emptively according to satisfaction of one or more conditions. A condition can be satisfied by a user acknowledging the alarm when the alarm is going off, or causing the alarm to be dismissed prior to a time at which the alarm was scheduled for. The user can cause the alarm to be dismissed pre-emptively by interacting with the automated assistant prior to the time the alarm was scheduled for and/or interacting with a device, which is known to the automated assistant, prior to the time that the alarm was scheduled for. In this way, actions that cause an alarm to be dismissed can be recognized and used to initialize other processes, such as an automated assistant routine, thereby reducing a number of inputs needed from a user.

    VIRTUAL ASSISTANT CONFIGURED TO AUTOMATICALLY CUSTOMIZE GROUPS OF ACTIONS

    公开(公告)号:US20240176580A1

    公开(公告)日:2024-05-30

    申请号:US18432921

    申请日:2024-02-05

    Applicant: GOOGLE LLC

    CPC classification number: G06F3/167 G06F9/453 G06Q10/10

    Abstract: A method includes determining, by an assistant executing at one or more processors, a default group of actions that the assistant is configured to execute in response to receiving a particular audible command. The method includes determining, by the assistant, based on the default group of actions and a user profile associated with a particular user, a custom group of actions that the assistant is configured to execute in response to receiving the particular audible command from the particular user. The method also includes receiving, by the assistant, an indication of the particular audible command, and determining, by the assistant, whether the indication of particular audible command originated from the particular user. The method further includes, responsive to determining that the indication of particular audible command originated from the particular user, executing, by the assistant, each action from the custom group of actions.

    Virtual assistant configured to automatically customize groups of actions

    公开(公告)号:US11893311B2

    公开(公告)日:2024-02-06

    申请号:US18096453

    申请日:2023-01-12

    Applicant: GOOGLE LLC

    CPC classification number: G06F3/167 G06F9/453 G06Q10/10

    Abstract: A method includes determining, by an assistant executing at one or more processors, a default group of actions that the assistant is configured to execute in response to receiving a particular audible command. The method includes determining, by the assistant, based on the default group of actions and a user profile associated with a particular user, a custom group of actions that the assistant is configured to execute in response to receiving the particular audible command from the particular user. The method also includes receiving, by the assistant, an indication of the particular audible command, and determining, by the assistant, whether the indication of particular audible command originated from the particular user. The method further includes, responsive to determining that the indication of particular audible command originated from the particular user, executing, by the assistant, each action from the custom group of actions.

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