公开(公告)号：US20170026318A1

公开(公告)日：2017-01-26

申请号：US14809078

申请日：2015-07-24

Applicant: Facebook, Inc.

Inventor： Robert Franklin Daniel ,  Yoram Talmor ,  Alexandre Lebrun ,  Laurent Nicolas Landowsk ,  Deniz Demir ,  Jeremy Harrison Goldberg ,  Willy Blandin

IPC: H04L12/58

Abstract: The present disclosure relates to systems, methods, and devices for providing personal assistant service via messaging. In particular, one or more embodiments receive a request for personal assistant service in an electronic message from a user, assign the request to an agent, determine an intent of the request, and configure an agent user interface to include one or more options in accordance with the determined intent of the request.

Abstract translation: 本公开涉及通过消息传递提供个人助理服务的系统，方法和设备。 特别地，一个或多个实施例在来自用户的电子消息中接收对个人助理服务的请求，将请求分配给代理，确定请求的意图，以及配置代理用户界面以包括一个或多个选项 以确定的请求意图。