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1.发明授权公开(公告)号：US11888790B2
公开(公告)日：2024-01-30
申请号：US17034774
申请日：2020-09-28
Applicant: Cisco Technology, Inc.
Inventor： Chidambaram Arunachalam , Gonzalo Salgueiro , David deMilo , Kevin Elrod , Felipe De Mello , Carlos M. Pignataro
IPC: H04L51/02 , H04L12/18 , H04L9/40 , H04L51/046
CPC classification number: H04L51/02 , H04L12/1822 , H04L51/046 , H04L63/102 , H04L63/105
Abstract: A system and method for creating a context-aware, conversational chat bot or agent in multi-party conversations where participants have different levels of security access to information and the bot operates in one or more modes depending on the business context of the multi-user collaboration virtual workspace. The methods include adding a bot, as a participant, to a virtual workspace that is a multi-user collaboration workspace, obtaining, at a bot application server, context of the virtual workspace, setting, by the bot application server, a skill set for the bot from among a plurality of skill sets. The skill set varies based on the context of the virtual workspace. The methods further include configuring, by the bot application server, the bot to perform at least one task in the virtual workspace based on the skill set.
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2.发明公开公开(公告)号：US20240048511A1
公开(公告)日：2024-02-08
申请号：US18489208
申请日：2023-10-18
Applicant: Cisco Technology, Inc.
Inventor： Chidambaram Arunachalam , Gonzalo Salgueiro , David deMilo , Kevin Elrod , Felipe De Mello , Carlos M. Pignataro
IPC: H04L51/02 , H04L12/18 , H04L9/40 , H04L51/046
CPC classification number: H04L51/02 , H04L12/1822 , H04L63/105 , H04L63/102 , H04L51/046
Abstract: A system and method for creating a context-aware, conversational chat bot or agent in multi-party conversations where participants have different levels of security access to information and the bot operates in one or more modes depending on the business context of the multi-user collaboration virtual workspace. The methods include adding a bot, as a participant, to a virtual workspace that is a multi-user collaboration workspace, obtaining, at a bot application server, context of the virtual workspace, setting, by the bot application server, a skill set for the bot from among a plurality of skill sets. The skill set varies based on the context of the virtual workspace. The methods further include configuring, by the bot application server, the bot to perform at least one task in the virtual workspace based on the skill set.
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3.发明申请公开(公告)号：US20210409352A1
公开(公告)日：2021-12-30
申请号：US17034774
申请日：2020-09-28
Applicant: Cisco Technology, Inc.
Inventor： Chidambaram Arunachalam , Gonzalo Salgueiro , David deMilo , Kevin Elrod , Felipe De Mello , Carlos M. Pignataro
Abstract: A system and method for creating a context-aware, conversational chat bot or agent in multi-party conversations where participants have different levels of security access to information and the bot operates in one or more modes depending on the business context of the multi-user collaboration virtual workspace. The methods include adding a bot, as a participant, to a virtual workspace that is a multi-user collaboration workspace, obtaining, at a bot application server, context of the virtual workspace, setting, by the bot application server, a skill set for the bot from among a plurality of skill sets. The skill set varies based on the context of the virtual workspace. The methods further include configuring, by the bot application server, the bot to perform at least one task in the virtual workspace based on the skill set.
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