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公开(公告)号：US12124326B2
公开(公告)日：2024-10-22
申请号：US18126777
申请日：2023-03-27
IPC分类号： G06F11/07 , G06F11/36 , G06F16/17 , G06F16/22 , G06F16/2455 , G06F16/901 , G06F40/137 , H04L41/0631 , H04L41/069 , H04L41/22 , H04L45/00
CPC分类号： G06F11/079 , G06F11/07 , G06F11/0709 , G06F11/0751 , G06F11/0775 , G06F11/0787 , G06F11/366 , G06F16/1734 , G06F16/2246 , G06F16/2455 , G06F16/9027 , G06F40/137 , H04L41/0636 , H04L41/069 , H04L45/00 , H04L41/22
摘要： Systems and methods are described herein for logging system events within an electronic machine using an event log structured as a collection of tree-like cause and effect graphs. An event to be logged may be received. A new event node may be created within the event log for the received event. One or more existing event nodes within the event log may be identified as having possibly caused the received event. One or more causal links may be created within the event log between the new event node and the one or more identified existing event nodes. The new event node may be stored as an unattached root node in response to not identifying an existing event node that may have caused the received event.
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公开(公告)号：US12118568B2
公开(公告)日：2024-10-15
申请号：US17159886
申请日：2021-01-27
发明人： David C. White, Jr. , Jay K. Johnston , Magnus Mortensen , Christopher Shaun Roberts , Felipe De Mello
IPC分类号： G06Q30/016 , G06N3/008 , G06N20/00
CPC分类号： G06Q30/016 , G06N3/008 , G06N20/00
摘要： A computer executed process for mimicking human dialog, referred to herein as a “humanoid” or “humanoid system,” can be configured to provision itself to provide automated customer support. The humanoid can be trained for a customer support campaign. The training can include the humanoid observing communications between a human operator and at least one customer regarding at least one customer support case in the customer support campaign. The humanoid can assess at least one confidence level of the humanoid for the customer support campaign to determine whether the humanoid is adequately trained to handle future customer support cases for the customer support campaign. The humanoid can provision itself to handle at least one future customer support case in the customer support campaign in response to determining that it is adequately trained for the customer support campaign.
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公开(公告)号：US11287829B2
公开(公告)日：2022-03-29
申请号：US16446804
申请日：2019-06-20
摘要： In one embodiment, a supervisory service of a parking area may send a light fidelity (Li-Fi) based advertisement indicative of an offer to send video streams of the parking area to an autonomous vehicle. The supervisory service may receive an acceptance of the offer by the autonomous vehicle that includes an identifier for the autonomous vehicle. The supervisory service may identify one or more video streams of the parking area as associated with the autonomous vehicle based in part on a location of the autonomous vehicle in the parking area. The supervisory service may annotate the one or more identified video streams with metadata regarding a feature of the parking area. The supervisory service may send the annotated one or more video streams to the autonomous vehicle, wherein the autonomous vehicle uses the metadata of the annotated one or more video streams to avoid the feature of the parking area.
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公开(公告)号：US11196614B2
公开(公告)日：2021-12-07
申请号：US16523463
申请日：2019-07-26
摘要： In one embodiment, an issue analysis service determines that an issue exists with a device in a network. The service searches a decision tree for a solution to the issue, wherein branch nodes of the decision tree comprise diagnostic checks. The service clusters, based on a determination that a solution to the issue does not exist in the decision tree, telemetry for the device with telemetry for one or more other devices that also experienced the issue. The service uses a neural network to identify a difference between the clustered telemetry and telemetry from one or more devices for which the issue was resolved. The service adds a leaf node to the decision tree with the identified difference as a solution to the issue.
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公开(公告)号：US11121941B1
公开(公告)日：2021-09-14
申请号：US16817577
申请日：2020-03-12
摘要： This disclosure describes techniques for monitoring communications in an application cloud infrastructure. The techniques may include determining whether a performance issue associated with the communications is related to an application server for a hosted application, or to a computing network that transmits the communications across the application cloud infrastructure. The techniques may also further include testing to define a performance issue, and/or taking action in response to a performance issue, including potentially mitigating the performance issue. As such, monitoring communications may help improve network performance by efficiently identifying and isolating instances of potential performance degradation.
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公开(公告)号：US10586186B2
公开(公告)日：2020-03-10
申请号：US15147605
申请日：2016-05-05
摘要： Embodiments herein describe a fog drone that selects, organizes, monitors, and controls a plurality of drones in a fleet. The fog drone receives a job to be completed from a dispatcher and identifies the resources for accomplishing the job such as the amount of material (e.g., fiber optic cable) or the type of drones (e.g., drones with RF antennas or digging implements) needed to execute the job. Using the identified resources, the fog drone estimates the number of drones needed to complete the job and can recruit available drones to form the fleet. Once the fleet is formed, the fog drone determines a number of drones to place on standby to replace active drones if those drones need to recharge or malfunction.
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公开(公告)号：US10481967B2
公开(公告)日：2019-11-19
申请号：US15385826
申请日：2016-12-20
IPC分类号： G06F11/07 , G06F17/22 , G06F16/17 , G06F16/22 , G06F16/2455 , G06F16/901 , H04L12/24 , G06F11/36
摘要： Systems and methods are described herein for logging system events within an electronic machine using an event log structured as a collection of tree-like cause and effect graphs. An event to be logged may be received. A new event node may be created within the event log for the received event. One or more existing event nodes within the event log may be identified as having possibly caused the received event. One or more causal links may be created within the event log between the new event node and the one or more identified existing event nodes. The new event node may be stored as an unattached root node in response to not identifying an existing event node that may have caused the received event.
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公开(公告)号：US10462194B2
公开(公告)日：2019-10-29
申请号：US14618532
申请日：2015-02-10
摘要： According to one or more embodiments of the disclosure, a local network device establishes a communication session with a remote network device in the communication network, and designates at least one program from a plurality of programs executable by the local network device for access by the remote network device to yield a designated program. The local network device further generates a shared display object, and associates each designated program with the shared display object to permit display thereof. The local network device further instantiates one or more shared control objects associated with the shared display object, and facilitate access to each designated program for the remote network device using at least one of the one or more shared control objects.
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公开(公告)号：US10355929B2
公开(公告)日：2019-07-16
申请号：US15443571
申请日：2017-02-27
摘要： A computer-implemented method is provided for a network controller to implement an update on network elements with minimal disruption. The network controller receives a request to install the update on a number of network elements in one or more networks. Installing the update in each respective network element removes it from operation for an outage duration of time. The network controller determines how network flows will be distributed in the networks due to the outage from installing the update, and generates an update plan that includes timing for installing the update on each network element. The timing is based on how the network flows will be distributed in the networks. The network controller installs the update in each network element according to the timing of the update plan.
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公开(公告)号：US09621355B1
公开(公告)日：2017-04-11
申请号：US14872337
申请日：2015-10-01
CPC分类号： H04L9/3247 , H04L63/06 , H04L63/0807 , H04L63/083 , H04L63/0876 , H04L63/102 , H04L67/02 , H04L67/12 , H04L67/125 , H04L67/42 , H04W12/06
摘要： A client application of a device queries/interrogates a secure device identity module of the device to obtain a device identifier of the device and a signed string generated by the security device identity module using a private key unique to the device. The client application of the device sends to an authorization server a request containing the device identifier and the signed string. Depending on an authentication result obtained for the device based on the device identity, the authorization server sends to the device an access token that enables the client application to access a resource.
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