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公开(公告)号:US11563796B2
公开(公告)日:2023-01-24
申请号:US16880105
申请日:2020-05-21
申请人: Assurant, Inc.
IPC分类号: H04L67/025 , H04L67/04 , H04L67/10 , H04L67/52 , H04W12/08 , H04W24/08 , H04W24/10 , H04W12/084
摘要: Methods, systems, apparatuses, and computer readable media for providing a network analysis system are disclosed. An example of a system for providing a network analysis system includes at least one satellite device configured to monitor wireless network traffic to determine at least one network communication event, generate an event message based on the at least one network communication event, and transmit the event message. The system also includes a controller device configured to receive the event message, determine an identity of at least one device communicating during the network communication event, determine a network status based at least in part on the identity of the at least one device, and provide the network status via an interface.
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公开(公告)号:US10701578B2
公开(公告)日:2020-06-30
申请号:US16238228
申请日:2019-01-02
申请人: Assurant, Inc.
摘要: Methods, systems, apparatuses, and computer readable media for providing a network analysis system are disclosed. An example of a system for providing a network analysis system includes at least one satellite device configured to monitor wireless network traffic to determine at least one network communication event, generate an event message based on the at least one network communication event, and transmit the event message. The system also includes a controller device configured to receive the event message, determine an identity of at least one device communicating during the network communication event, determine a network status based at least in part on the identity of the at least one device, and provide the network status via an interface.
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3.
公开(公告)号:US20170127213A1
公开(公告)日:2017-05-04
申请号:US15272261
申请日:2016-09-21
申请人: ASSURANT, INC. , TS Holdings, Inc.
发明人: Cameron Hurst , Stuart Saunders
CPC分类号: H04W4/50 , G06F11/0742 , G06F11/0748 , G06F11/0793 , G06F11/2294 , G06F21/577 , G06F2221/2143 , H04L67/303 , H04W4/60 , H04W84/12
摘要: A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured device status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
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公开(公告)号:US20160105814A1
公开(公告)日:2016-04-14
申请号:US14878570
申请日:2015-10-08
申请人: Assurant, Inc.
摘要: Methods, systems, apparatuses, and computer readable media for providing a network analysis system are disclosed. An example of a system for providing a network analysis system includes at least one satellite device configured to monitor wireless network traffic to determine at least one network communication event, generate an event message based on the at least one network communication event, and transmit the event message. The system also includes a controller device configured to receive the event message, determine an identity of at least one device communicating during the network communication event, determine a network status based at least in part on the identity of the at least one device, and provide the network status via an interface.
摘要翻译: 公开了用于提供网络分析系统的方法,系统,装置和计算机可读介质。 用于提供网络分析系统的系统的示例包括被配置为监视无线网络业务以确定至少一个网络通信事件的至少一个卫星设备,基于所述至少一个网络通信事件来生成事件消息,并且发送所述事件 信息。 该系统还包括被配置为接收事件消息的控制器设备,确定在网络通信事件期间通信的至少一个设备的身份,至少部分地基于至少一个设备的身份来确定网络状态,并提供 通过接口的网络状态。
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公开(公告)号:US11704221B2
公开(公告)日:2023-07-18
申请号:US17815363
申请日:2022-07-27
申请人: Assurant, Inc.
发明人: Dustin Brewer , Stuart Saunders , Cameron Hurst
CPC分类号: G06F11/3409 , G06F11/3428 , G06F11/323 , G06F11/3466 , G06F2201/86
摘要: A system is configured to track and store system and event data for various computing devices. The system is configured to associate the various computing devices with profiles based at least in part on characteristics of the computing devices. The system is further configured to compare performance data and/or performance metrics for particular computing devices having a particular profile against all other devices that share the particular profile. The system then displays this comparison to a user of the particular computing device, substantially automatically diagnoses an issue with the particular computing device based on the performance and system event data, and/or enables the user to diagnose the problem based on the performance and system event data.
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公开(公告)号:US11429506B2
公开(公告)日:2022-08-30
申请号:US16952648
申请日:2020-11-19
申请人: Assurant, Inc.
发明人: Dustin Brewer , Stuart Saunders , Cameron Hurst
摘要: A system is configured to track and store system and event data for various computing devices. The system is configured to associate the various computing devices with profiles based at least in part on characteristics of the computing devices. The system is further configured to compare performance data and/or performance metrics for particular computing devices having a particular profile against all other devices that share the particular profile. The system then displays this comparison to a user of the particular computing device, substantially automatically diagnoses an issue with the particular computing device based on the performance and system event data, and/or enables the user to diagnose the problem based on the performance and system event data.
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7.
公开(公告)号:US20200053532A1
公开(公告)日:2020-02-13
申请号:US16448583
申请日:2019-06-21
申请人: Assurant, Inc.
发明人: Cameron Hurst , Stuart Saunders
摘要: A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured device status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
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8.
公开(公告)号:US11683671B2
公开(公告)日:2023-06-20
申请号:US17248337
申请日:2021-01-21
申请人: Assurant, Inc.
发明人: Cameron Hurst , Stuart Saunders
IPC分类号: G06F11/00 , H04W4/50 , G06F11/07 , G06F21/57 , G06F11/22 , H04W4/60 , H04L67/303 , H04W84/12
CPC分类号: H04W4/50 , G06F11/0742 , G06F11/0748 , G06F11/0793 , G06F11/2294 , G06F21/577 , H04L67/303 , H04W4/60 , G06F2221/2143 , H04W84/12
摘要: A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured device status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
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9.
公开(公告)号:US10375546B2
公开(公告)日:2019-08-06
申请号:US15272261
申请日:2016-09-21
申请人: ASSURANT, INC.
发明人: Cameron Hurst , Stuart Saunders
摘要: A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured device status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
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公开(公告)号:US10212618B2
公开(公告)日:2019-02-19
申请号:US14878570
申请日:2015-10-08
申请人: Assurant, Inc.
IPC分类号: H04L12/751 , H04W24/08 , H04W24/10 , H04L29/08 , H04W12/08
摘要: Methods, systems, apparatuses, and computer readable media for providing a network analysis system are disclosed. An example of a system for providing a network analysis system includes at least one satellite device configured to monitor wireless network traffic to determine at least one network communication event, generate an event message based on the at least one network communication event, and transmit the event message. The system also includes a controller device configured to receive the event message, determine an identity of at least one device communicating during the network communication event, determine a network status based at least in part on the identity of the at least one device, and provide the network status via an interface.
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