公开(公告)号：US10223596B1

公开(公告)日：2019-03-05

申请号：US15459461

申请日：2017-03-15

Applicant: AMAZON TECHNOLOGIES, INC.

Inventor： Alexander Edwards ,  Jon Robert Ducrou ,  Tony Li ,  Sheng-Wei Lin ,  Lev Zelenskiy

IPC: G06K9/00 ,  G06Q30/06 ,  G06K9/46

Abstract: Systems and associated methods are disclosed to reduce wait time experienced by customers during order fulfillment and pick-up. The system utilizes cameras and automatic license plate recognition (ALPR) to quickly identify vehicles associated with customer accounts and pending pick-up orders upon arrival. Proximity detectors provide an additional layer of vehicle detection. A concierge tool provides manual inputs from a user relating to vehicle or customer status. The system provides for synthesis and fusion of these diverse input types to accurately detect and identify arriving and departing customers.

公开(公告)号：US10453216B1

公开(公告)日：2019-10-22

申请号：US15459583

申请日：2017-03-15

Applicant: AMAZON TECHNOLOGIES, INC.

Inventor： Lev Zelenskiy ,  Jon Robert Ducrou ,  Alexander Edwards ,  Tony Li ,  Sheng-Wei Lin ,  Stephen Waits

IPC: G06T7/73 ,  G06K9/32 ,  G06K9/20

Abstract: Systems and associated methods are disclosed for automatically configuring cameras to be associated with a known physical location in response to exposing the camera to a fiducial marker. In certain embodiments, boundaries for a zone of interest within images from the camera can be defined using the fiducial markers physically placed within the physical space.

公开(公告)号：US10762462B1

公开(公告)日：2020-09-01

申请号：US16057430

申请日：2018-08-07

Applicant: Amazon Technologies, Inc.

Inventor： Ryan Hapgood ,  Alexander Edwards ,  Uladzimir Silchanka ,  Lev Zelenskiy ,  James Lance Eather ,  Sheng-Wei Lin ,  Jon R. Ducrou ,  Michael John Neville

IPC: G06Q10/06 ,  G01C21/12

Abstract: Upon receiving an indication that a customer is initiating travel to a merchant location to pick up one or more items, sensor data may be obtained by, and received from, a customer device of the customer. After the customer has arrived at the merchant location, the customer may be greeted or otherwise interacted with and a corresponding interaction time may be determined. The service provider may identify one or more stop events based on the sensor data, where a stop event indicates that a customer stopped while in transit to the merchant location. A most recent stop event prior to the interaction time may constitute the customer arriving/stopping at the merchant location, and a corresponding arrival time may be estimated. A wait time of the customer may be determined based on a difference between the interaction time and the arrival time.

公开(公告)号：US11224967B1

公开(公告)日：2022-01-18

申请号：US16283273

申请日：2019-02-22

Applicant: Amazon Technologies, Inc.

Inventor： Sheng-Wei Lin ,  Todd Beckett ,  Jon Robert Ducrou ,  Alexander Edwards ,  Ryan David Hapgood ,  Michael John Neville ,  Jenna Christine Owens ,  Lev Zelenskiy

IPC: A47F10/04 ,  B25J5/00 ,  B25J9/16 ,  G06T7/90 ,  H04W4/029 ,  H04W4/40

Abstract: A user location in a parking lot or other designated area may be identified based on sensor data, such as from one or more sensors in or around the designated area. Also within the designated area, a transport location of a transport associated with an order of the user may be identified based on image data provided by one or more cameras remote from the transport. The transport can be controlled to move from the identified transport location to the identified user location.