公开(公告)号：US20040114577A1

公开(公告)日：2004-06-17

申请号：US10624255

申请日：2003-07-22

Applicant: Teleware, Inc.

Inventor： Marvin L. Sojka ,  Christopher Lyle Adams ,  Calvin E. Lewis ,  Rodney A. Ross ,  Robert M. Nebiker

IPC: H04L012/66

CPC classification number: H04N7/147 ,  H04L51/00 ,  H04L51/36 ,  H04L65/4038 ,  H04M1/02 ,  H04M1/2473 ,  H04M1/2478 ,  H04M1/2535 ,  H04M1/72527 ,  H04M3/567 ,  H04W24/00 ,  H04W48/16 ,  H04W76/10 ,  H04W88/02

Abstract: A communication management system operates with a packet switched local area network and includes a PSTN interface for communicating over a telephone line with a service provider central office. The system comprises means for establishing a logical channel over the packet switched local area network to support a real time communication session with a real time communication device in response to receiving session signaling from the real time communication device; means for controlling the PSTN interface to transition the telephone line to an off hook state in response to receiving session signaling; and translation means for providing digital audio over the logical channel, the digital audio representing a dial tone received on the telephone line from the central office and providing one of a plurality of dual tone multi frequency signals on the telephone line in response to receipt of data from the real time communication device corresponding to the one of a plurality of dual tone multi frequency signals.

Abstract translation: 通信管理系统利用分组交换局域网进行操作，并且包括用于通过电话线与服务提供商中心局通信的PSTN接口。 该系统包括用于响应于来自实时通信设备的接收会话信令而在分组交换局域网上建立逻辑信道以支持与实时通信设备的实时通信会话的装置; 用于控制PSTN接口以响应于接收会话信令将电话线路转换到摘机状态的装置; 以及用于通过逻辑信道提供数字音频的转换装置，数字音频表示从中心局在电话线路上接收的拨号音，并响应于数据的接收，在电话线上提供多个双音多频信号中的一个 从与多个双音多频信号中的一个相对应的实时通信装置。

公开(公告)号：US20030059014A1

公开(公告)日：2003-03-27

申请号：US10096560

申请日：2002-03-13

Applicant: Teleware, Inc.

Inventor： Rodney A. Ross ,  Robert M. Nebiker

IPC: H04M003/42 ,  H04M007/00

CPC classification number: H04M3/4285 ,  H04L51/00 ,  H04L51/36 ,  H04M1/02 ,  H04M1/2473 ,  H04M1/2478 ,  H04M1/2535 ,  H04M1/72527 ,  H04M2201/50 ,  H04M2203/255 ,  H04M2203/551 ,  H04N7/147 ,  H04W76/10 ,  H04W88/02

Abstract: The caller managed hold system enables a caller, when their incoming call is placed in a hold state, to manage the program materials that are transmitted to them. In addition, the identity of the caller and their customization of the program material choices are stored in memory to be used for any subsequent calls received from the caller. In this manner, the caller automatically receives a customized hold service whenever their call is placed in a hold state.

Abstract translation: 呼叫者管理保持系统使呼叫者在呼入呼叫处于保持状态时能够管理发送给他们的节目资料。 另外，呼叫者的身份及其对程序素材选择的定制存储在存储器中，以用于从呼叫者接收的任何后续呼叫。 以这种方式，当呼叫被置于保持状态时，呼叫者自动接收定制的保持服务。

公开(公告)号：US20040015574A1

公开(公告)日：2004-01-22

申请号：US10620643

申请日：2003-07-16

Applicant: Teleware, Inc.

Inventor： Robert F. Meyerson

IPC: G06F015/177

CPC classification number: H04N7/147 ,  H04L51/00 ,  H04L51/36 ,  H04L65/4038 ,  H04M1/02 ,  H04M1/2473 ,  H04M1/2478 ,  H04M1/2535 ,  H04M1/72527 ,  H04M3/567 ,  H04W24/00 ,  H04W48/16 ,  H04W76/10 ,  H04W88/02

Abstract: One aspect of the invention provides a method performed by the control unit for controlling external electronic systems coupled to a LAN. One embodiment of the method includes receiving a first signal from a first subscriber station. Responsive to the first signal, the method forwards a tagged subscriber station message to the first subscriber station. The tagged subscriber station message is applicable to the subscriber interface of the first subscriber station. The method receives a second signal from the first subscriber station based at least in part on the tagged subscriber station message. The method forwards a tagged external system message that includes a control command to at least one external system based at least in part on the second signal from the first subscriber station. After forwarding a tagged external system message to the at least one external system, the method can further include receiving a tagged external system message that includes status information back from the at least one external system

Abstract translation: 本发明的一个方面提供了一种由控制单元执行的用于控制耦合到LAN的外部电子系统的方法。 该方法的一个实施例包括从第一用户站接收第一信号。 响应于第一信号，该方法将标记的用户站消息转发给第一用户站。 标记的用户站消息可应用于第一用户台的用户接口。 该方法至少部分地基于标记的用户站消息从第一用户站接收第二信号。 该方法至少部分地基于来自第一用户站的第二信号将包含控制命令的标记外部系统消息转发给至少一个外部系统。 在将标记的外部系统消息转发到所述至少一个外部系统之后，所述方法还可以包括从所述至少一个外部系统返回包括状态信息的标记外部系统消息

公开(公告)号：US20030059038A1

公开(公告)日：2003-03-27

申请号：US09961532

申请日：2001-09-24

Applicant: Teleware, Inc.

Inventor： Robert F. Meyerson ,  Rodney A. Ross ,  Calvin E. Lewis

IPC: H04M001/00 ,  H04M009/00

CPC classification number: H04N7/147 ,  H04L51/00 ,  H04L51/36 ,  H04M1/02 ,  H04M1/2473 ,  H04M1/2478 ,  H04M1/2535 ,  H04M1/72527 ,  H04M3/567 ,  H04W76/10 ,  H04W88/02

Abstract: A desk top telephone includes a network interface circuit for audio session set up and audio session communication with a remote telephone device. A display device docking bay accommodates a simple display screen or a portable computing device such as a portable data device (PDA). Each of a plurality of adapters coupled one of the modular display screens or a PDA to the docking bay. Each of the module display screens and PDAs can have various display sizes, resolutions, and color/gray-scale combinations.

Abstract translation: 桌面电话包括用于音频会话建立的网络接口电路和与远程电话设备的音频会话通信。 显示设备对接托架容纳简单的显示屏或便携式计算设备，例如便携式数据设备（PDA）。 多个适配器中的每一个将模块化显示屏或PDA中的一个耦合到对接槽。 模块显示屏和PDA中的每一个可以具有各种显示尺寸，分辨率和颜色/灰度组合。

公开(公告)号：US20030059021A1

公开(公告)日：2003-03-27

申请号：US10147785

申请日：2002-05-16

Applicant: Teleware, Inc.

Inventor： Robert F. Meyerson ,  Calivin E. Lewis

IPC: H04M007/00

CPC classification number: H04N7/147 ,  H04L51/00 ,  H04L51/36 ,  H04L65/4038 ,  H04M1/02 ,  H04M1/2473 ,  H04M1/2478 ,  H04M1/2535 ,  H04M1/72527 ,  H04M3/567 ,  H04M7/1205 ,  H04W24/00 ,  H04W48/16 ,  H04W76/10 ,  H04W88/02

Abstract: A communication device is served by a communication system that interconnects the communication device with a communication service provider network and may be served by a wide area network communication device that interconnects the communication device with a wide area wireless service provider network. The communication device comprises a dialog system for interfacing real time streaming audio with a subscriber, a network interface circuit for exchanging the real time streaming audio over the communication system, a docking interface for coupling to the wide area network communication device and exchanging the real time streaming audio over the wide are wireless service provider network using the wide are network communication device, and means for receiving subscriber selection of one of the network interface circuit and the docking interface for use exchanging the real time streaming audio with the communication end point.

Abstract translation: 通信设备由通信系统服务，该通信系统将通信设备与通信服务提供商网络互连，并且可以由将通信设备与广域无线服务提供商网络互连的广域网通信设备来服务。 通信设备包括用于将实时流式音频与用户对接的对话系统，用于通过通信系统交换实时流音频的网络接口电路，用于耦合到广域网通信设备并实时交换的对接接口 广泛的流式音频是使用广泛的网络通信设备的无线服务提供商网络，以及用于接收用户选择网络接口电路和对接接口之一的装置，用于将实时流式音频与通信终点进行交换。

公开(公告)号：US20040068648A1

公开(公告)日：2004-04-08

申请号：US10620982

申请日：2003-07-16

Applicant: Teleware, Inc.

Inventor： Calvin E. Lewis ,  Robert F. Meyerson

IPC: H04L009/00 ,  H04L012/66 ,  H04L012/56

CPC classification number: H04N7/147 ,  H04L51/00 ,  H04L51/36 ,  H04L65/4038 ,  H04M1/02 ,  H04M1/2473 ,  H04M1/2478 ,  H04M1/2535 ,  H04M1/72527 ,  H04M3/567 ,  H04W24/00 ,  H04W48/16 ,  H04W76/10 ,  H04W88/02

Abstract: A packet-switched data communication system includes a network interface configured to couple to a packet-switched network, a communication session module coupled to the network interface and configured to establish a communication session with a telecommunication device through the packet-switched network, a communication processing module coupled to the network interface and configured to receive real-time communication data, arrange the communication data in a sequence of packets, and send the sequence of packets to the network interface, and an encryption module coupled to the communication processing module and configured to selectively encrypt the received communication data in response to an encryption indication received via the network interface.

Abstract translation: 分组交换数据通信系统包括被配置为耦合到分组交换网络的网络接口，耦合到网络接口并被配置为通过分组交换网络与电信设备建立通信会话的通信会话模块，通信 处理模块，其耦合到所述网络接口并被配置为接收实时通信数据，以通信数据序列布置所述通信数据，并将所述分组序列发送到所述网络接口;以及加密模块，其耦合到所述通信处理模块并配置 以响应于经由网络接口​​接收的加密指示来选择性地加密所接收的通信数据。

公开(公告)号：US20040062264A1

公开(公告)日：2004-04-01

申请号：US10659995

申请日：2003-09-11

Applicant: Teleware, Inc.

Inventor： Christopher Lyle Adams

IPC: H04J003/26

CPC classification number: H04N7/147 ,  H04L51/00 ,  H04L51/36 ,  H04M3/563 ,  H04M3/567 ,  H04W4/06 ,  H04W48/08 ,  H04W76/10

Abstract: A real time communication device is provided for operation with a packet switched network interconnecting the real time communication device with a control unit and a plurality of remote real time communication devices. The device comprises a network interface for communicating over the packet switched network. The device further comprises means for establishing a logical channel to support a media session over the packet switched network with an endpoint. The endpoint is an endpoint selected from the group of endpoints consisting of the control unit and a one of the plurality of remote real time communication devices. The device further comprises means for sending a multicast status message on the packet switched network addressed to a multicast group. The multicast group comprises any of the remote real time communication devices that have joined the multicast group. The multicast status message announces a state of the real time communication device. The state is a state selected from a group of states consisting of a first state wherein the real time communication device is participating in a media session and a second state wherein the real time communication device is not participating in a media session.

Abstract translation: 提供实时通信设备，用于与将实时通信设备与控制单元和多个远程实时通信设备互连的分组交换网络进行操作。 该设备包括用于通过分组交换网络进行通信的网络接口。 该设备还包括用于建立逻辑信道以便通过具有端点的分组交换网络支持媒体会话的装置。 端点是从由控制单元和多个远程实时通信设备中的一个组成的端点组中选择的端点。 该设备还包括用于在寻址到多播组的分组交换网络上发送多播状态消息的装置。 组播组包括加入组播组的任何远程实时通信设备。 组播状态消息通知实时通信设备的状态。 该状态是从包括实时通信设备正在参与媒体会话的第一状态和其中实时通信设备未参与媒体会话的第二状态组成的一组状态中选择的状态。

公开(公告)号：US20040004942A1

公开(公告)日：2004-01-08

申请号：US10620984

申请日：2003-07-16

Applicant: Teleware, Inc.

Inventor： Robert M. Nebiker ,  Robert F. Meyerson

IPC: H04N007/14 ,  H04Q011/00 ,  H04L012/16

CPC classification number: H04W4/16 ,  H04L12/1818 ,  H04L63/0428 ,  H04L65/4038 ,  H04M1/02 ,  H04M1/2473 ,  H04M1/2478 ,  H04M1/2535 ,  H04M1/72527 ,  H04M3/42365 ,  H04M3/563 ,  H04M3/567 ,  H04N7/147 ,  H04Q11/00 ,  H04Q2213/1322 ,  H04Q2213/13389 ,  H04W24/00 ,  H04W48/16 ,  H04W76/10 ,  H04W88/02

Abstract: The multi-media communication management system comprises a controller that interfaces with a plurality of subscriber stations and with one or more communication medium service providers. The controller provides video conference services to the subscriber stations. To provide video conference services, the controller receives an indication of a plurality of conference session participants. The controller identifies a participating subscriber station that is serving a subscriber device associated with each conference session participant. A conference mix module establishes a streaming media communication channel with each participating subscriber station for receiving an audio signal from the participating subscriber station and for sending a mixed audio signal to the participating subscriber station.

Abstract translation: 多媒体通信管理系统包括与多个用户站和一个或多个通信媒体服务提供商接口的控制器。 控制器向用户站提供视频会议服务。 为了提供视频会议服务，控制器接收多个会议会话参与者的指示。 控制器识别正在服务于与每个会议会话参与者相关联的用户设备的参与用户站。 会议混合模块与每个参与用户站建立流媒体通信信道，用于从参与用户站接收音频信号，并将混合音频信号发送到参与用户站。

公开(公告)号：US20030059001A1

公开(公告)日：2003-03-27

申请号：US10008281

申请日：2002-02-19

Applicant: Teleware, Inc.

Inventor： Robert F. Meyerson ,  Christopher L. Adams ,  Robert M. Nebiker

IPC: H04M011/00 ,  H04M007/00

CPC classification number: H04N7/147 ,  H04L51/00 ,  H04L51/36 ,  H04L65/4038 ,  H04M1/02 ,  H04M1/2473 ,  H04M1/2478 ,  H04M1/2535 ,  H04M1/72527 ,  H04M3/567 ,  H04M11/00 ,  H04M11/066 ,  H04W24/00 ,  H04W48/16 ,  H04W76/10 ,  H04W88/02

Abstract: The event driven multi-media communication management system comprises a controller that interfaces with a plurality of communication space stations and with one or more communication medium service providers. The communication space station is a modular device that includes a platform, a voice system for providing an audio user interface, and a docking bay for coupling with a subscriber device. The controller accesses a subscriber contact directory that is associated with the subscriber device, communicates content messages representing at least a portion of the subscriber contact directory to the subscriber station, receives control messages representing subscriber selection of a contact, and establishes a communication channel in accordance with the selected subscriber communication information.

Abstract translation: 事件驱动的多媒体通信管理系统包括与多个通信空间站和一个或多个通信媒体服务提供商接口的控制器。 通信空间站是包括平台，用于提供音频用户界面的语音系统和用于与用户设备耦合的对接托架的模块化设备。 控制器访问与用户设备相关联的用户联系人目录，将表示用户联系人目录的至少一部分的内容消息传达给用户站，接收表示联系人的用户选择的控制消息，并建立通信信道 与所选择的用户通信信息。

公开(公告)号：US20030058806A1

公开(公告)日：2003-03-27

申请号：US10162449

申请日：2002-08-12

Applicant: Teleware, Inc.

Inventor： Robert F. Meyerson ,  Rodney A. Ross ,  Robert M. Nebiker

IPC: H04Q011/00 ,  H04L012/16 ,  H04L012/28 ,  H04L012/56

CPC classification number: H04W4/16 ,  H04L51/00 ,  H04L51/36 ,  H04L63/0428 ,  H04L65/4038 ,  H04M1/02 ,  H04M1/2473 ,  H04M1/2478 ,  H04M1/2535 ,  H04M1/72527 ,  H04M3/42365 ,  H04M3/563 ,  H04M3/567 ,  H04N7/147 ,  H04W24/00 ,  H04W48/16 ,  H04W76/10 ,  H04W88/02

Abstract: A packet-switched data communication system includes a network interface configured to couple to a packet-switched network, a communication session module coupled to the network interface and configured to establish a communication session with a telecommunication device through the packet-switched network, a communication processing module coupled to the network interface and configured to receive real-time communication data, arrange the communication data in a sequence of packets, and send the sequence of packets to the network interface. Conference call capabilities include establishing multiple communication sessions between the communication session module and the telecommunication device.

Abstract translation: 分组交换数据通信系统包括被配置为耦合到分组交换网络的网络接口，耦合到网络接口并被配置为通过分组交换网络与电信设备建立通信会话的通信会话模块，通信 处理模块，其耦合到所述网络接口并被配置为接收实时通信数据，以通信数据顺序排列所述通信数据，并将所述分组序列发送到所述网络接口。 会议呼叫功能包括在通信会话模块和电信设备之间建立多个通信会话。