Active audio calling device identification system

    公开(公告)号:US11356551B2

    公开(公告)日:2022-06-07

    申请号:US17252392

    申请日:2019-06-19

    Inventor: Waleed S. Haddad

    Abstract: A system for identifying the calling device used to place a call in to an enterprise call center. The system also provides information about the network path through which the call was delivered. The system uses active “pinging” in the audio channel during the first few seconds of the call. The device of the invention sends a special sequence of audio tones from the callee to the caller over the audio channel. The system then records and analyses the resulting incoming audio and compares them with the original tones. The system uses that information to characterize the calling device, and possibly the network path as well. The system checks this information against previously stored information from a known valid caller to aid in verifying the identity of the caller, or to flag the call for further assessment via other methods.

    Telephony security system
    2.
    发明申请

    公开(公告)号:US20030112940A1

    公开(公告)日:2003-06-19

    申请号:US10357249

    申请日:2003-02-03

    Abstract: A system and method of telephony security for controlling and logging access between an enterprise's end-user stations and their respective circuits into the public switched telephone network (PSTN). A security policy, i.e., a set of security rules, are defined for each of the extensions, the rules specifying actions to be taken based upon at least one attribute of the call on the extension. Calls are detected and sensed on the extensions to determine attributes associated with each call. Actions are then performed on selected calls based upon their attributes in accordance with the security rules defined for those extensions.

    Telephony security system
    3.
    发明申请
    Telephony security system 有权
    电话安全系统

    公开(公告)号:US20020090073A1

    公开(公告)日:2002-07-11

    申请号:US10035639

    申请日:2001-10-19

    Abstract: A system and method of telephony security for controlling and logging access between an enterprise's end-user stations and their respective circuits into the public switched telephone network (PSTN). A security policy, i.e., a set of security rules, are defined for each of the extensions, the rules specifying actions to be taken based upon at least one attribute of the call on the extension. Calls are detected and sensed on the extensions to determine attributes associated with each call. Actions are then performed on selected calls based upon their attributes in accordance with the security rules defined for those extensions.

    Abstract translation: 一种电话安全系统和方法,用于控制和记录企业的终端用户站与其各自的电路之间进入公共交换电话网(PSTN)的接入。 为每个扩展定义安全策略,即一组安全规则,规则基于扩展上的呼叫的至少一个属性来指定要采取的动作。 在扩展上检测和感测到呼叫,以确定与每个呼叫相关联的属性。 然后根据为这些扩展定义的安全规则,根据其属性对所选呼叫执行操作。

    Call Authentication Service Systems and Methods

    公开(公告)号:US20220272193A1

    公开(公告)日:2022-08-25

    申请号:US17662318

    申请日:2022-05-06

    Abstract: A system for authenticating the calling device used to place a call to an enterprise call center. The system uses a premise component, a cloud-based Call Authentication Service (CAS), and orchestration between these two components. The premise component includes a number of sub-components including servers and probes. The CAS includes a Decision Engine that utilizes a number and variety of authentication plugins. The disclosed system may be used independently or as part of a multi-factor authentication strategy with other techniques such as reduced Knowledge-Based Authentication or voice biometrics.

    Call authentication service systems and methods

    公开(公告)号:US11349987B2

    公开(公告)日:2022-05-31

    申请号:US17252406

    申请日:2019-06-21

    Abstract: A system for authenticating the calling device used to place a call to an enterprise call center. The system uses a premise component, a cloud-based Call Authentication Service (CAS), and orchestration between these two components. The premise component includes a number of sub-components including servers and probes. The CAS includes a Decision Engine that utilizes a number and variety of authentication plugins. The disclosed system may be used independently or as part of a multi-factor authentication strategy with other techniques such as reduced Knowledge-Based Authentication or voice biometrics.

    Active Audio Calling Device Identification System

    公开(公告)号:US20210258422A1

    公开(公告)日:2021-08-19

    申请号:US17252392

    申请日:2019-06-19

    Inventor: Waleed S. Haddad

    Abstract: A system for identifying the calling device used to place a call in to an enterprise call center. The system also provides information about the network path through which the call was delivered. The system uses active “pinging” in the audio channel during the first few seconds of the call. The device of the invention sends a special sequence of audio tones from the callee to the caller over the audio channel. The system then records and analyses the resulting incoming audio and compares them with the original tones. The system uses that information to characterize the calling device, and possibly the network path as well. The system checks this information against previously stored information from a known valid caller to aid in verifying the identity of the caller, or to flag the call for further assessment via other methods.

    Call Authentication Service Systems and Methods

    公开(公告)号:US20210195022A1

    公开(公告)日:2021-06-24

    申请号:US17252406

    申请日:2019-06-21

    Abstract: A system for authenticating the calling device used to place a call to an enterprise call center. The system uses a premise component, a cloud-based Call Authentication Service (CAS), and orchestration between these two components. The premise component includes a number of sub-components including servers and probes. The CAS includes a Decision Engine that utilizes a number and variety of authentication plugins. The disclosed system may be used independently or as part of a multi-factor authentication strategy with other techniques such as reduced Knowledge-Based Authentication or voice biometrics.

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