Abstract:
A method and system for providing call center emergency services to one or more occupants of a vehicle having a plurality of listening zones within a passenger compartment of the vehicle. The method involves detecting a potential emergency condition, sending an emergency notification to a call center, receiving a listening zone control signal identifying at least one of a plurality of listening zones in the vehicle, and supplying audio received from the identified listening zones(s) to the call center via a voice call between the vehicle and call center.
Abstract:
A method of communicating with a vehicle is provided. The method includes: initiating a communication with a vehicle activation application of a vehicle using a personal handheld device; authenticating, using a processor, the personal handheld device based on the communication; and selectively activating one or more components of a vehicle network based on the authenticating.
Abstract:
A system and method for monitoring the state of health of vehicle components, sub-systems and systems on board the vehicle and/or remotely, and use collected information and data about the vehicle to establish a database for the vehicle as to the state of health of the various components, sub-systems and systems. When a customer brings a vehicle to a service center or dealership complaining about a particular problem, and the service center wishes to replace a part associated with that problem, the OEM or manufacturer can authorize or reject the replacement of the part based on review of the database as to the known state of health of the part. Therefore, only parts which may not be healthy will typically be authorized for replacement. Also, the database can be made available to customers for customer concern resolving.
Abstract:
Information associated with vehicle components and sub-systems is monitored by an on-board module, and associated data, either processed or raw, is telematically transmitted to a remote data center by wireless communications. The remote data center archives the received data in a database for each separate vehicle that is part of the system. The remote data center analyzes the data to ascertain whether the data indicates a usage pattern and/or vehicle condition that may have a detrimental effect on certain vehicle components, sub-systems and systems, such as excessive component wear. For example, the data center runs pattern detection algorithms on the data to identify known usage patterns that may potentially impact normal vehicle operation. If such a usage pattern is detected, the remote data center may issue a warning to the vehicle operator, or other designated person, that such usage may have a detrimental effect on the vehicle or vehicle components.
Abstract:
A method for providing meta data for a work includes designating a file for uploading data associated therewith to a telematics unit operatively connected to a vehicle; and using meta data associated with the designed file, obtaining phonetic meta data for the designed file from an on-line service. The method further includes creating a phonetic meta data file associated with the designed file and including the obtained phonetic meta data, and transferring the phonetic metal data file to the telematics unit. Also disclosed herein is a system for providing the same.
Abstract:
The invention provides a method and system for remotely inventorying electronic modules installed in a vehicle. A vehicle telematics unit sends an identification request to at least one electronic module. The telematics unit receives at least one electronic module identifier in response to the request. The identifier includes the serial number and software revision for the electronic module. The received identifier is transmitted from the telematics unit to a call center. The call center, or a quality center to which the call center sends the transmitted identifier, determines if the transmitted identifier corresponds with an identifier included in an electronic module identifier database. The database includes an identifier for each module that is intended to be installed in the vehicle. A quality assurance notice is sent based on the determination, indicating either that the correct module is installed in the vehicle or that an incorrect module must be replaced.
Abstract:
A method and system for configuring trigger parameters for captured test fleet vehicle data collection. The method includes selecting at least one vehicle identifier from a captured test fleet database, associating at least one trigger condition with the at least one selected vehicle identifier in the database, associating at least one vehicle parameter to be collected at an occurrence of the at least one associated trigger condition with the selected vehicle identifier in the database, and sending the at least one associated trigger condition and the at least one associated vehicle parameter from the database to a telematics unit of at least one test vehicle associated with the vehicle identifier via a wireless connection.
Abstract:
A telematics method comprising the steps of: using a device in a vehicle, obtaining data including at least location and at least one device parameter during a time period between vehicle assembly and delivery to a retail customer; transmitting the data to a remote station for processing; conditionally communicating an alert for the vehicle responsive to the device parameter; and conditionally communicating, response to the device parameter and additional device parameters from additional vehicles, an alert for at least one of (a) a vehicle assembly plant, (b) a vehicle dealer, (c) a vehicle distribution center and (d) a vehicle logistical support center.
Abstract:
A system, method and apparatus to control climate in multiple zones of a passenger cabin of a vehicle are provided. The system includes a control unit having a receiving unit configured to receive signals from a plurality of microphones associated with each zone of the multiple zones. A determining unit is configured to determine an active microphone from the plurality of microphones based on from which microphone a strongest of the signals was received and to determine an active zone as the zone with which the active microphone is associated. The control unit further includes a fan operating unit configured to control a plurality of fans of the climate control system and to reduce a speed of the at least one fan associated with the active zone in response to the signal received from the active microphone.
Abstract:
A system for and method of speech processing for a vehicle. Speech is received from at least one vehicle occupant via a plurality of microphones corresponding to the plurality of zones in the vehicle, wherein the microphones convert the speech into speech signals. At least one active communication zone is determined in which the at least one vehicle occupant corresponding to the active communication zone is speaking Speech processing is modified in response to the determined active communication zone.