公开(公告)号：US11165723B2

公开(公告)日：2021-11-02

申请号：US15935673

申请日：2018-03-26

申请人： SENIORLINK INC.

发明人： George Kassabgi

IPC分类号： H04L12/58 ,  G16H80/00 ,  G16H50/70 ,  G16H40/63 ,  G16H50/20 ,  G16H10/20 ,  G06F40/30 ,  G06F40/35 ,  G06F40/56 ,  G06F40/279 ,  G06N20/00

摘要： Systems and methods of automatically generating a proposed response to user input are provided. A method includes receiving, via a text-based messaging system, a plurality of messages from a user, determining a respective confidence level for each message of the plurality of messages that the respective message has a respective intent corresponding to a respective defined intent, generating, responsive to the defined intent of a first message of the plurality of messages being a structured intent, a first proposed communication from the structured intent, and generating, responsive to the defined intent of a second message of the plurality of messages being a predictive intent and the confidence level of the second message meeting a defined threshold, a second proposed communication from the predictive intent.