发明授权
- 专利标题: Methods and systems for a bimodal auto-response mechanism for messaging applications
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申请号: US15935673申请日: 2018-03-26
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公开(公告)号: US11165723B2公开(公告)日: 2021-11-02
- 发明人: George Kassabgi
- 申请人: SENIORLINK INC.
- 申请人地址: US MA Boston
- 专利权人: SENIORLINK INC.
- 当前专利权人: SENIORLINK INC.
- 当前专利权人地址: US MA Boston
- 代理机构: Lando & Anastasi, LLP
- 主分类号: H04L12/58
- IPC分类号: H04L12/58 ; G16H80/00 ; G16H50/70 ; G16H40/63 ; G16H50/20 ; G16H10/20 ; G06F40/30 ; G06F40/35 ; G06F40/56 ; G06F40/279 ; G06N20/00
摘要:
Systems and methods of automatically generating a proposed response to user input are provided. A method includes receiving, via a text-based messaging system, a plurality of messages from a user, determining a respective confidence level for each message of the plurality of messages that the respective message has a respective intent corresponding to a respective defined intent, generating, responsive to the defined intent of a first message of the plurality of messages being a structured intent, a first proposed communication from the structured intent, and generating, responsive to the defined intent of a second message of the plurality of messages being a predictive intent and the confidence level of the second message meeting a defined threshold, a second proposed communication from the predictive intent.
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