公开(公告)号：US20180089585A1

公开(公告)日：2018-03-29

申请号：US15280126

申请日：2016-09-29

Applicant: salesforce.com, inc.

Inventor： Scott Thurston Rickard, Jr. ,  Elizabeth Rachel Balsam ,  Tracy Morgan Backes ,  Siddharth Rajaram ,  Zachary Alexander ,  Gregory Thomas Pascale

IPC: G06N99/00

CPC classification number: G06N20/00 ,  G06Q10/06375 ,  G06Q30/02

Abstract: An online system stores objects representing potential transactions of an enterprise. The online system uses machine learning techniques to predict likelihood of success for a potential transaction object. The online system stores historical data describing activities associated with potential transaction objects and uses the stored data as training dataset for a predictor model. The online system extracts features describing potential transaction objects and provides these as input to the predictor model for predicting the likelihood of success of a given potential transaction. The online system may use predictions of likelihood of success of potential transactions to identify a set of potential transactions that should be acted upon to maximize the benefit the enterprise within a time interval, for example, by the end of the current month.

公开(公告)号：US20180082171A1

公开(公告)日：2018-03-22

申请号：US15421016

申请日：2017-01-31

Applicant: salesforce.com, inc.

Inventor： Stephen Joseph MERITY ,  Caiming XIONG ,  James BRADBURY ,  Richard SOCHER

IPC: G06N3/04 ,  G06N3/08 ,  G06N7/00 ,  G06F17/27

CPC classification number: G06N3/0445 ,  G06F17/277 ,  G06N3/0454 ,  G06N3/0472 ,  G06N3/08 ,  G06N3/084 ,  G06N7/005

Abstract: The technology disclosed provides a so-called “pointer sentinel mixture architecture” for neural network sequence models that has the ability to either reproduce a token from a recent context or produce a token from a predefined vocabulary. In one implementation, a pointer sentinel-LSTM architecture achieves state of the art language modeling performance of 70.9 perplexity on the Penn Treebank dataset, while using far fewer parameters than a standard softmax LSTM.

公开(公告)号：US20180074806A1

公开(公告)日：2018-03-15

申请号：US15682277

申请日：2017-08-21

Applicant: salesforce.com, inc.

Inventor： David Brooks ,  Lewis Wiley Tucker ,  Benji Jasik ,  Timothy Mason ,  Eric David Bezar ,  Simon Wong ,  Douglas Chasman ,  Tien Tzuo ,  Scott Hansma ,  Adam Gross ,  Steven Tamm

IPC: G06F9/445 ,  H04L29/08 ,  G06F17/30 ,  G06F9/44 ,  G06F3/0482 ,  G06F15/173 ,  H04L12/50

Abstract: A computer implemented method of developing computer applications, the method comprising providing to multiple users access, over a network, to information on a data center, with a subgroup of the users having access to a sub-portion of the information that is different from the sub-portion accessible by the remaining tenants of the subgroup; and communicating wide the data center over the network employing a computer system associated with a user of the sub-group to establish application functionality with the sub-portion that may be accessed, over the network, by additional parties authorized by the user. Also disclosed is a machine-readable medium and a data center, both of which facilitate carrying-out the steps of the method.

公开(公告)号：US20180067976A1

公开(公告)日：2018-03-08

申请号：US15339522

申请日：2016-10-31

Applicant: salesforce.com, inc.

Inventor： Owen Winne Schoppe ,  Ian Schoen ,  Jesse Hausler

IPC: G06F17/30 ,  G06F3/0482 ,  G06F3/0484

CPC classification number: G06F16/252

Abstract: In an example, a database system may be configured to download to a user system an application configured to generate a data table from records stored in a data store, wherein the data table includes: a plurality of rows, wherein each row corresponds to at least one record of the records; and each row including a plurality of cells, each cell corresponding to a different grouping of data fields of its respective one(s) of the records; receive a communication from the application, the communication corresponding to at least one user input to a displayed cell of the data table; determine whether to feedback the at least one user input to the displayed cell of the data table to a corresponding data field of a corresponding record of the data store; and update the corresponding record in the data store based on a result of the determination.

公开(公告)号：US20180062965A1

公开(公告)日：2018-03-01

申请号：US15249984

申请日：2016-08-29

Applicant: salesforce.com, inc.

Inventor： Christopher Patrick McNair ,  Tuhin Kanti Sharma

IPC: H04L12/26

CPC classification number: H04L43/14 ,  H04L43/08 ,  H04L67/025 ,  H04L67/10 ,  H04L67/1097 ,  H04L67/22 ,  H04L67/2833

Abstract: A method for implementing software application monitoring techniques is provided. The method embeds, by at least one processor, a monitor in an application to create a self-monitoring application package, wherein the monitor is configured to generate metrics data associated with functional health of the application; deploys the self-monitoring application package to a remote computing system, via a communication device communicatively coupled to the at least one processor; executes the self-monitoring application package, by the remote computing system; automatically receives, via the communication device, the metrics data from the remote computing system; migrates the self-monitoring application package to a second remote computing system, wherein the monitor is configured to generate the metrics data independent of a remote computing system location of the self-monitoring application package; executes the self-monitoring application package by the second remote computing system; and automatically receives the metrics data from the second remote computing system.

公开(公告)号：US20180060363A1

公开(公告)日：2018-03-01

申请号：US15273217

申请日：2016-09-22

Applicant: salesforce.com, inc.

Inventor： Kenneth Chung Kay KO ,  Joshua LUFT-GLIDDEN ,  Lucas PFISTER

IPC: G06F17/30

CPC classification number: G06F16/21

Abstract: Some external users in a public on-line community may post excessive numbers of items, causing annoyance to others and unnecessary loading on database resources. A robust moderation framework enables an individual community moderator or admin to specify a set of rules and actions to mitigate this problem. Scalable, performant rate limiting rules employ windowed counters, separately for each rule, with the counters maintained in cache memory resources outside the main database.

公开(公告)号：US20180052853A1

公开(公告)日：2018-02-22

申请号：US15243598

申请日：2016-08-22

Applicant: salesforce.com, inc.

Inventor： Scott Thurston Rickard, JR. ,  Clifford Z. Huang ,  J. Justin Donaldson

IPC: G06F17/30

CPC classification number: G06F16/24578 ,  G06F16/22 ,  G06F16/9535

Abstract: A system stores objects of different types and allows search over the objects. The system receives search requests and processes them to determine search results matching the search criteria. The system ranks the search results based on weighted aggregates of features describing objects represented by each search result. The system monitors search results that were accessed by user for further information and marks them as accessed results. The system adjusts the feature weights used for ranking search results to optimize the ranking of the search results. The system analyzes the result of using the adjusted feature weights on past searches that are stored in the system. The system determines an aggregate accessed results rank for each adjusted set of weights. The system selects a set of feature weights that optimizes the aggregate accessed results rank for past searches.

公开(公告)号：US20180052843A1

公开(公告)日：2018-02-22

申请号：US15667944

申请日：2017-08-03

Applicant: salesforce.com, inc.

Inventor： Gary W. Flake ,  Thomas J. Montgomery ,  Gregory T. Pascale ,  Kenneth J. Perkins ,  Mark R. Dawson

IPC: G06F17/30

CPC classification number: G06F16/434 ,  G06F16/532 ,  G06F16/951

Abstract: A facility for extracting visual contents of a page is described. The facility renders a page including visual contents, the rendered page including an extraction control. In response to user input activating the extraction control, the facility (1) selects a proper subset of the visual contents of the page that are specified by a publisher on the page for extraction using the extraction control, and (2) transmits a representation of the selected subset of visual contents for storage independent of the page.

公开(公告)号：US09898743B2

公开(公告)日：2018-02-20

申请号：US14050125

申请日：2013-10-09

Applicant: salesforce.com, inc.

Inventor： Scott Bessler ,  Patricio Echague ,  Adam Evans ,  Andrea Hawksley ,  Gary Lerhaupt ,  Jason Li ,  Steve Loughlin ,  Kunal Punera

IPC: G06Q10/00 ,  G06Q30/00 ,  G06Q10/06

CPC classification number: G06Q30/01 ,  G06Q10/0631

Abstract: A method and apparatus for the automatic creation of a relationship management system is described. The method may include receiving a request from a user to create a relationship management system, and receiving specification of one or more electronic communication systems and user access credentials that provide access to each of the corresponding accounts. Furthermore, the method may include obtaining past electronic communications using the received user access credentials and analyzing the past electronic communications to extract contact data. The method may also include creating the relationship management system for the user and adding the contact data as contacts associated with the user in the created relationship management system.

公开(公告)号：US09892177B2

公开(公告)日：2018-02-13

申请号：US14189748

申请日：2014-02-25

Applicant: salesforce.com, inc.

Inventor： Nicolas Maquaire ,  Laurent Kubaski ,  Raphael Jean-Leconte ,  David Goldbrenner

IPC: G06F17/30

CPC classification number: G06F17/3056 ,  G06F17/30345 ,  G06F17/30371 ,  G06F17/30377

Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for interacting with a content object from an on-demand database service. The content object can be stored in an external content management data source. Access can be established with the external content object using information data identifying the content object, where the information data identifying the content object can be stored in a persistent object in a database of the on-demand database service. An indication of an event requesting interaction with the content object can be received. The persistent object can be updated to reflect the interaction with the content object.