公开(公告)号：US20220174102A1

公开(公告)日：2022-06-02

申请号：US17553218

申请日：2021-12-16

Applicant: Cisco Technology, Inc.

Inventor： Keith Griffin ,  Otto N. Williams ,  Wayne Moorefield, JR.

IPC: H04L65/403 ,  G06Q10/06 ,  H04L65/1069 ,  G06F3/16 ,  H04L12/18 ,  H04L67/52

Abstract: The disclosed technology addresses the need in the art for a conference room device configured to aid the initiation, organization, and management of a conference meeting. A conference room device is configured to determine that a user is within a threshold distance of a conference room device and that the user is associated with a conference meeting at a current time. The conference room device is further configured to prompt the user to start the conference meeting, receive a confirmation from the user; and start the conference meeting.

公开(公告)号：US11233833B2

公开(公告)日：2022-01-25

申请号：US16725899

申请日：2019-12-23

Applicant: Cisco Technology, Inc.

Inventor： Keith Griffin ,  Otto N. Williams ,  Wayne Moorefield, Jr.

IPC: H04L12/18 ,  H04L29/06 ,  G06Q10/06 ,  G06F3/16 ,  H04L29/08 ,  H04L12/58

Abstract: The disclosed technology addresses the need in the art for a conference room device configured to aid the initiation, organization, and management of a conference meeting. A conference room device is configured to determine that a user is within a threshold distance of a conference room device and that the user is associated with a conference meeting at a current time. The conference room device is further configured to prompt the user to start the conference meeting, receive a confirmation from the user; and start the conference meeting.

公开(公告)号：US11206236B2

公开(公告)日：2021-12-21

申请号：US16448257

申请日：2019-06-21

Applicant: Cisco Technology, Inc.

Inventor： Eric Chen ,  Keith Griffin

IPC: G06N20/00 ,  H04L29/08 ,  H04L12/58 ,  G06F3/0482

Abstract: Chat room content classification, in an online communication environment, where higher applicable chat rooms are prioritized for a user, is provided. First, an chat room service receives chat room content for at least a first chat room and a second chat room. A chat room analyzer can then analyze a characteristic(s) associated with the first chat room and/or the second chat room. Based on the characteristic, the chat room determines that the first chat room is more applicable to the user. Then, a user interface may be presented to the user where the first chat room is prioritized (or ranked) over the second chat room.

公开(公告)号：US20210258180A1

公开(公告)日：2021-08-19

申请号：US17187140

申请日：2021-02-26

Applicant: Cisco Technology, Inc.

Inventor： Keith Griffin ,  Eric Yi-hua Chen ,  Daniel Victor Eskenazi

IPC: H04L12/18

Abstract: Presented herein are techniques and systems associated with generating a predicted utilization likelihood for a shared collaboration resource. Integrated resource data associated with a meeting scheduled for a shared collaboration resource is obtained and analyzed using a machine-learned predictive model. The analysis generates a predicted utilization likelihood of the shared resource. An indication of the predicted utilization likelihood is provided to an output system, such as a graphical user interface.

公开(公告)号：US10802683B1

公开(公告)日：2020-10-13

申请号：US15434084

申请日：2017-02-16

Applicant: Cisco Technology, Inc.

Inventor： Keith Griffin ,  Justin Styler ,  Ian Shields ,  Marcellos Parker

IPC: G06F3/0484 ,  G06F3/0481 ,  H04L29/08

Abstract: In one embodiment, a method comprising: obtaining, by a server from a first user device, an image via a first instance of a communication application; obtaining, by the server from the first user device, an indication of availability status; generating, by the server, an avatar image based on the image and the indication of availability status, the avatar image including at least a portion of the image and one or more characters indicative of the availability status; and transmitting, by the server to a second user device, the avatar image for display in a second instance of the communication application.

公开(公告)号：US20200304442A1

公开(公告)日：2020-09-24

申请号：US16895294

申请日：2020-06-08

Applicant: Cisco Technology, Inc.

Inventor： Stewart Curry ,  Andrew Henderson ,  Keith Griffin

IPC: H04L12/58

Abstract: A method for communicating in a digital conversation is implemented on a computing device and includes: receiving an interactive contextual emoji from a first digital conversation participant to post in the digital conversation with at least a second digital conversation participant, where the interactive contextual emoji is pre-defined to indicate at least a current availability status associated with the first digital conversation participant, requesting the current availability status from a status application based on at least an indication of the interactive contextual emoji, where the status application maintains the current availability status, receiving the current availability status from the status application, and displaying the interactive contextual emoji in the digital conversation with at least an indication of the current availability status.

公开(公告)号：US20180288605A1

公开(公告)日：2018-10-04

申请号：US15477344

申请日：2017-04-03

Applicant: CISCO TECHNOLOGY, INC.

Inventor： Keith Griffin ,  David Reeckmann

IPC: H04W8/18 ,  H04L29/08 ,  H04W4/02 ,  H04W64/00

CPC classification number: H04W8/18 ,  H04L67/18 ,  H04L67/22 ,  H04M1/72563 ,  H04M1/72566 ,  H04M1/72569 ,  H04M2250/62 ,  H04W4/025 ,  H04W64/006

Abstract: The disclosed technology addresses the need in the art for a solution that selects an appropriate communication profile for the user. A system is configured to receive motion data from a client device associated with a user, identify a communication profile for the user based on the motion data, administer collaboration requests for the user based on settings associated with the communication profile, track user actions based on the administration of the collaboration requests, and update settings for the active communication profile based on the user actions.

公开(公告)号：US10084665B1

公开(公告)日：2018-09-25

申请号：US15663655

申请日：2017-07-28

Applicant: Cisco Technology, Inc.

Inventor： Chidambaram Arunachalam ,  Gonzalo Salgueiro ,  Nagendra Kumar Nainar ,  Eric Chen ,  Keith Griffin

IPC: H04L12/28 ,  H04L12/24 ,  H04L12/26

CPC classification number: H04L65/80 ,  H04L41/06 ,  H04L41/0896 ,  H04L41/147 ,  H04L41/22 ,  H04L41/5009 ,  H04L43/04 ,  H04L43/062 ,  H04L43/08 ,  H04L43/0829 ,  H04L43/0852 ,  H04L43/10 ,  H04L47/82 ,  H04L65/102 ,  H04L65/1023 ,  H04L65/403 ,  H04L67/18 ,  H04L67/36 ,  H04M3/2218 ,  H04M3/2227 ,  H04M7/0027 ,  H04M7/006 ,  H04M7/1285 ,  H04M2203/556 ,  H04Q2213/13514

Abstract: Disclosed is a system and method for receiving a communication session request and identifying a plurality of available gateways available to handle the communication session request. For each gateway of the plurality of available gateways, gateway metrics of the performance of the gateway are predicted. Based on the predicted gateway metrics, a user rating for the communication session request being handled by the gateway is predicted. Based on the predicted user rating for each gateway, a gateway is selected from the plurality of available gateways.

公开(公告)号：US20180176270A1

公开(公告)日：2018-06-21

申请号：US15435892

申请日：2017-02-17

Applicant: CISCO TECHNOLOGY, INC.

Inventor： Keith Griffin ,  Otto N. Williams ,  Wayne Moorefield, JR.

IPC: H04L29/06 ,  H04L29/08 ,  H04L12/18 ,  G06F3/16

Abstract: The disclosed technology addresses the need in the art for a conference room device configured to aid the initiation, organization, and management of a conference meeting. A conference room device is configured to determine that a user is within a threshold distance of a conference room device and that the user is associated with a conference meeting at a current time. The conference room device is further configured to prompt the user to start the conference meeting, receive a confirmation from the user; and start the conference meeting.

公开(公告)号：US20180176269A1

公开(公告)日：2018-06-21

申请号：US15386857

申请日：2016-12-21

Applicant: Cisco Technology, Inc.

Inventor： Keith Griffin

IPC: H04L29/06 ,  H04L29/08 ,  G10L15/18 ,  G10L15/22

CPC classification number: H04L65/403 ,  G10L15/26 ,  H04L65/607 ,  H04L67/02

Abstract: A collaboration system includes a stream processing engine and a Bot subsystem. The stream processing engine performs cognitive processing of multimodal input streams originated at one or more user devices in a communication session supported by a collaboration service to derive user-intent-based user requests and transmit the user requests over one or more networks. The Bot subsystem includes a stream receptor directs the multimodal input streams from the user devices to the stream processing engine to enable the stream processing engine to derive the user requests. The Bot subsystem also includes a cognitive action interpreter to translate the user requests to action requests and issue the action requests to the collaboration service so as to initiate actions with respect to the communication session. The Bot subsystem also includes a cognitive responder to transmit, in response to the user requests, multimodal user responses to the one or more user devices.