公开(公告)号：US20150220626A1

公开(公告)日：2015-08-06

申请号：US14609783

申请日：2015-01-30

Applicant: Verint Systems Ltd.

Inventor： Saar Carmi ,  Yair Horesh ,  Galia Zacay

IPC: G06F17/30

CPC classification number: G06F17/30699

Abstract: Systems, methods, and media for the automated removal of private information are provided herein. In an example implementation, a method for automatic removal of private information may include: receiving a transcript of communication data; applying a private information rule to the transcript in order to identify private information in the transcript; tagging the identified private information with a tag comprising an identification of the private information; applying a complicate rule to the tagged transcript in order to evaluate a compliance of the transcript with privacy standards; removing the identified private information from the transcript to produce a redacted transaction; and storing the redacted transcript.

Abstract translation: 本文提供了自动删除私人信息的系统，方法和媒体。 在示例实现中，用于自动移除私人信息的方法可以包括：接收通信数据的记录; 对抄本应用私人信息规则，以识别抄本中的私人信息; 使用包括所述私人信息的标识的标签来标识所识别的私人信息; 对标记的誊本应用复杂的规则，以评估抄本与隐私标准的合规性; 从抄本中删除所识别的私人信息以产生经修订的交易; 并存储编码的转录物。

公开(公告)号：US20150193532A1

公开(公告)日：2015-07-09

申请号：US14588914

申请日：2015-01-03

Applicant: Verint Systems Ltd.

Inventor： Roni Romano

IPC: G06F17/30 ,  G06N99/00

CPC classification number: G06F17/30734 ,  G06F17/2785 ,  G06F17/2795 ,  G06N5/022

Abstract: By formulizing a specific company's internal knowledge and terminology, the ontology programming accounts for linguistic meaning to surface relevant and important content for analysis. The ontology is built on the premise that meaningful terms are detected in the corpus and then classified according to specific semantic concepts, or entities. Once the main terms are defined, direct relations or linkages can be formed between these terms and their associated entities. Then, the relations are grouped into themes, which are groups or abstracts that contain synonymous relations. The disclosed ontology programming adapts to the language used in a specific domain, including linguistic patterns and properties, such as word order, relationships between terms, and syntactical variations. The ontology programming automatically trains itself to understand the domain or environment of the communication data by processing and analyzing a defined corpus of communication data.

Abstract translation: 通过制定具体公司的内部知识和术语，本体论规划将语言意义表达出来，用于分析相关和重要的内容。 本体是建立在语料库中检测到有意义的术语，然后根据特定语义概念或实体进行分类的前提下建立的。 一旦确定了主要术语，就可以在这些术语与其相关实体之间形成直接关系或联系。 然后，将关系分为主题，即包含同义关系的组或抽象。 所公开的本体编程适应于特定领域中使用的语言，包括语言模式和属性，例如单词顺序，术语之间的关系和语法变体。 通过处理和分析定义的通信数据语料库，本体编程自动训练自己来了解通信数据的领域或环境。

公开(公告)号：US20150140997A1

公开(公告)日：2015-05-21

申请号：US14527891

申请日：2014-10-30

Applicant: Verint Systems Ltd.

Inventor： Eithan Goldfarb

IPC: H04W24/06 ,  H04W8/02 ,  H04W76/02

CPC classification number: H04W48/16 ,  H04W4/14 ,  H04W8/02 ,  H04W8/26 ,  H04W12/12 ,  H04W24/08 ,  H04W60/04

Abstract: A rogue base station detection system that establishes a communication session with a suspected base station, and verifies whether the base station is rogue or innocent by testing which advanced communication features are supported by the base station. The detection system holds a definition of one or more communication features that are supported by innocent base stations and not by rogue base stations. During a communication session with a suspected base station, the detection system requests the base station to activate these communication features. If the base station does not support the features in question, it is likely to be rogue.

Abstract translation: 与可疑基站建立通信会话的流氓基站检测系统，并且通过测试基站支持的哪些高级通信特征来验证基站是否流氓或无辜。 检测系统保持由无辜基站而不是流氓基站支持的一个或多个通信特征的定义。 在与可疑基站的通信会话期间，检测系统请求基站激活这些通信特征。 如果基站不支持有问题的功能，那么它很可能是流氓的。

公开(公告)号：US20150066502A1

公开(公告)日：2015-03-05

申请号：US14291893

申请日：2014-05-30

Applicant: Verint Systems Ltd.

Inventor： Ran Achituv ,  Omer Ziv ,  Roni Romano ,  Ido Shapira ,  Daniel Baum

IPC: G10L15/065 ,  G10L15/14 ,  G10L15/26

CPC classification number: G10L15/065 ,  G06F17/30746 ,  G10L15/01 ,  G10L15/07 ,  G10L15/083 ,  G10L15/14 ,  G10L15/26

Abstract: Methods, systems, and computer readable media for automated transcription model adaptation includes obtaining audio data from a plurality of audio files. The audio data is transcribed to produce at least one audio file transcription which represents a plurality of transcription alternatives for each audio file. Speech analytics are applied to each audio file transcription. A best transcription is selected from the plurality of transcription alternatives for each audio file. Statistics from the selected best transcription are calculated. An adapted model is created from the calculated statistics.

Abstract translation: 用于自动转录模型适应的方法，系统和计算机可读介质包括从多个音频文件获得音频数据。 音频数据被转录以产生表示每个音频文件的多个转录替代品的至少一个音频文件转录。 语音分析应用于每个音频文件转录。 从每个音频文件的多个转录替代品中选择最佳转录。 计算出所选择的最佳转录数据。 从计算的统计信息创建一个适应模型。

公开(公告)号：US20150025887A1

公开(公告)日：2015-01-22

申请号：US14319860

申请日：2014-06-30

Applicant: VERINT SYSTEMS LTD.

Inventor： Oana Sidi ,  Ron Wein

IPC: G10L15/06

CPC classification number: G10L17/06 ,  G10L15/02 ,  G10L15/26 ,  G10L17/02 ,  G10L17/04 ,  G10L17/16 ,  G10L25/78 ,  G10L2015/025 ,  H04M3/5175 ,  H04M2201/41 ,  H04M2203/303

Abstract: In a method of diarization of audio data, audio data is segmented into a plurality of utterances. Each utterance is represented as an utterance model representative of a plurality of feature vectors. The utterance models are clustered. A plurality of speaker models are constructed from the clustered utterance models. A hidden Markov model is constructed of the plurality of speaker models. A sequence of identified speaker models is decoded.

Abstract translation: 在音频数据的分类方法中，将音频数据分割为多个话语。 每个话语被表示为代表多个特征向量的话语模型。 话语模型是聚类的。 从群集话语模型构建多个说话者模型。 由多个扬声器模型构成隐马尔可夫模型。 已识别的扬声器模型的序列被解码。

公开(公告)号：US20140325653A1

公开(公告)日：2014-10-30

申请号：US14263097

申请日：2014-04-28

Applicant: Verint Systems Ltd.

Inventor： Yuval Altman ,  Assaf Yosef Keren

IPC: H04L29/06

CPC classification number: H04L63/1416 ,  H04L63/0227

Abstract: Methods and systems for automated generation of malicious traffic signatures, for use in Intrusion Detection Systems (IDS). A rule generation system formulates IDS rules based on traffic analysis results obtained from a network investigation system. The rule generation system then automatically configures the IDS to apply the rules. An analysis process in the network investigation system comprises one or more metadata filters that are indicative of malicious traffic. An operator of the rule generation system is provided with a user interface that is capable of displaying the network traffic filtered in accordance with such filters.

Abstract translation: 用于自动生成恶意流量签名的方法和系统，用于入侵检测系统（IDS）。 规则生成系统根据从网络调查系统获得的流量分析结果制定IDS规则。 规则生成系统然后自动配置IDS以应用规则。 网络调查系统中的分析过程包括指示恶意流量的一个或多个元数据过滤器。 规则生成系统的操作者具有能够显示根据这种过滤器过滤的网络流量的用户界面。

公开(公告)号：US20140222476A1

公开(公告)日：2014-08-07

申请号：US14173437

申请日：2014-02-05

Applicant: VERINT SYSTEMS LTD.

Inventor： Roni Romano

IPC: G06Q10/06 ,  G06Q30/00

CPC classification number: G06Q10/063 ,  G06Q30/016

Abstract: Method of automated anomaly detection includes obtaining a corpus of interaction data. Regular interaction data is identified from the corpus of interaction data with a processor. New interaction data is received. The processor compares the new interaction data to the identified regular interaction data The processor identities anomalies in the new interaction data.

Abstract translation: 自动异常检测方法包括获取交互数据的语料库。 从与处理器的交互数据的语料库中识别出常规交互数据。 收到新的交互数据。 处理器将新的交互数据与识别的常规交互数据进行比较。处理器识别新交互数据中的异常。

公开(公告)号：US20140221004A1

公开(公告)日：2014-08-07

申请号：US14167062

申请日：2014-01-29

Applicant: VERINT SYSTEMS LTD.

Inventor： Eithan Goldfarb

IPC: H04W4/02

CPC classification number: H04W4/026 ,  H04M1/72519 ,  H04W4/02 ,  H04W4/025 ,  H04W40/00 ,  H04W84/042 ,  H04W84/12 ,  H04W88/06

Abstract: Methods and systems for tracking mobile communication terminals based on their identifiers. The disclosed techniques identify cellular terminals and Wireless Local Area Network (WLAN) terminals that are likely to be carried by the same individual, or cellular and WLAN identifiers that belong to the same multi-mode terminal. A correlation system is connected to a cellular network and to a WLAN. The system receives location coordinates of cellular identifiers used by mobile terminals in the cellular network, and location coordinates of WLAN identifiers used by mobile terminals in the WLAN. Based on the location coordinates, the system is able to construct routes that are traversed by the terminals having the various cellular and WLAN identifiers. The system attempts to find correlations in time and space between the routes.

Abstract translation: 基于其标识符跟踪移动通信终端的方法和系统。 所公开的技术标识可能由属于相同多模终端的相同个人或蜂窝和WLAN标识符承载的蜂窝终端和无线局域网（WLAN）终端。 相关系统连接到蜂窝网络和WLAN。 系统接收移动终端在蜂窝网络中使用的蜂窝标识符的位置坐标，以及移动终端在WLAN中使用的WLAN标识符的位置坐标。 基于位置坐标，系统能够构建由具有各种蜂窝和WLAN标识符的终端遍历的路由。 系统尝试在路由之间找到时间和空间的相关性。

公开(公告)号：US20140142940A1

公开(公告)日：2014-05-22

申请号：US14084976

申请日：2013-11-20

Applicant: VERINT SYSTEMS LTD.

Inventor： Omer Ziv ,  Ran Achituv ,  Ido Shapira ,  Jeremie Dreyfuss

IPC: G10L15/26

CPC classification number: G10L17/005 ,  G10L17/02

Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. A least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcripted customer service interaction.

Abstract translation: 使用语言标签进行分类的系统和方法包括收集一组二维化的文本记录。 至少一个启发式算法被自动地应用于二进制的文本记录，以选择可能与识别的发言者组相关联的成绩单。 分析所选择的成绩单以创建至少一个语言模型。 语言模型被应用于被转录的音频数据，以将被转录的音频数据的一部分标记为被识别的发言者群说出来。 使用语言标签的进一步的二进制实施例可以用于在记录和转录的客户服务交互中标记代理人语音和客户语音。

公开(公告)号：US20140096228A1

公开(公告)日：2014-04-03

申请号：US13953141

申请日：2013-07-29

Applicant: Verint Systems Ltd.

Inventor： Dana WEINTRAUB ,  Naomi FRID

IPC: H04L29/06

CPC classification number: H04L63/0263 ,  H04L63/0236 ,  H04L63/0245

Abstract: Methods and systems for filtering communication packets using a multi-stage filtering system that receives a large volume of communication packets from a communication network that filters the packets in two or more successive stages. The system comprises at least one front-end filtering unit and multiple back-end filtering units. Typically although not necessarily, the front-end filtering unit filters the packets based on layer-2 to layer-4 attributes of the packets. The back-end filtering units, on the other hand, filter the packets based on content extracted from the packet payloads. The back-end filtering units may perform filtering, for example, based on keyword spotting, application classification, malware detection and other content-related criteria. The front-end filtering unit typically performs filtering at the individual packet level and/or at the level of request-response transactions. The back-end filtering units, on the other hand, typically perform filtering at the level of entire reconstructed packet flows.

Abstract translation: 使用多级过滤系统过滤通信分组的方法和系统，该多级过滤系统从在两个或多个连续阶段中过滤分组的通信网络接收大量通信分组。 该系统包括至少一个前端滤波单元和多个后端滤波单元。 通常，虽然不一定，前端过滤单元根据数据包的第2层到第4层属性来过滤数据包。 另一方面，后端过滤单元基于从分组有效载荷提取的内容来过滤分组。 后端过滤单元可以例如基于关键字识别，应用分类，恶意软件检测和其他内容相关标准来执行过滤。 前端过滤单元通常在各个分组级别和/或在请求 - 响应事务级别执行过滤。 另一方面，后端过滤单元通常在整个重建的分组流的级别执行滤波。