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公开(公告)号:US20230055163A1
公开(公告)日:2023-02-23
申请号:US17407079
申请日:2021-08-19
Applicant: Maplebear Inc. (dba Instacart)
Inventor: Gordon McCreight , Alex Charlton
IPC: G06Q30/00 , G06Q10/08 , G06F16/2458
Abstract: An online system receives an identification code for a product from a third party, which includes attributes that the third party uses to identify the product. The online system normalizes the identification code according to a set of guidelines received from the third party. The normalized identification code resembles previous identification codes received from the third party. The online system identifies a cluster of identification codes that represents the product identified by the normalized identification code by applying a set of matching rules to the normalized identification code and updates the identified cluster of identification codes to include the normalized identification code. The online system identifies a universal product identifier that represents the product of the cluster of the cluster of identification codes and stores the universal product identifier with the updated cluster of identification code.
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公开(公告)号:US20230036666A1
公开(公告)日:2023-02-02
申请号:US17387943
申请日:2021-07-28
Applicant: Maplebear Inc. (dba Instacart)
Inventor: Yilena Xu , Qingyuan Chen , Laurentia Romaniuk , Jonathan Newman , Josh Roberts , Conor Woods , Lorna Qin
Abstract: An online concierge system offers items for sale and uses different units of measurements for items, allowing users to purchase numbers of an item, a weight of an item, or a packages of an item. To avoid confusing users with multiple options for specifying a quantity of an item, the online concierge system determines whether to present an interface for purchasing an item by a number of the item, by weight of the item, or a number of packages in the item from dynamic information about the item. For example, the online concierge system obtains historical pricing information an items and computes a par-weight price for the item from prior purchases of the item. The online concierge system uses the par-weight of the item to select an interface for a user when purchasing the item.
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公开(公告)号:US20220414747A1
公开(公告)日:2022-12-29
申请号:US17358081
申请日:2021-06-25
Applicant: Maplebear Inc.(dba Instacart)
Inventor: Changyao Chen , Peng Qi , Weian Sheng , Chuanwei Ruan , Qiao Jiang
Abstract: An online concierge system enables users to create lists of items and generate a link allowing other receiving users to access a list by selecting the link. When a receiving user selects the link, the online concierge system generates a user-specific list from the original list. The user-specific list includes user-specific items selected for the receiving user that replace items in the original list based on item availability to the receiving user, receiving user preferences, and other receiving user-specific criteria. The receiving user can then view the user-specific items in the user-specific list via an interface allowing the user-specific items in the user-specific list to be included in an order in a single interaction.
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公开(公告)号:US20220358562A1
公开(公告)日:2022-11-10
申请号:US17682444
申请日:2022-02-28
Applicant: Maplebear Inc.(dba Instacart)
Inventor: Manmeet Singh , Tyler Russell Tate , Tejaswi Tenneti , Sharath Rao Karikurve
IPC: G06Q30/06
Abstract: An online concierge shopping system identifies recipes to users to encourage them to include items from the recipes in orders. The online concierge system maintains user embeddings for users and recipe embeddings for recipes. For users who have not placed orders, recipes are recommended based on global user interactions with recipes. Users who have previously ordered items from recipes are suggested recipes selected based on a similarity of their user embedding to recipe embeddings. Users who have purchased items but not from recipes are compared to a set of similar users based on the user embeddings, and recipes with which users of the set of similar users interacted are used for identifying recipes to the users. A recipe graph may be maintained by the online concierge system to identify similarities between recipes for expanding candidate recipes to suggest to users.
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公开(公告)号:US20220343272A1
公开(公告)日:2022-10-27
申请号:US17240977
申请日:2021-04-26
Applicant: Maplebear, Inc.(dba Instacart)
Inventor: Dylan Wang
Abstract: When an online system receives an order from a customer, the online system can fulfill the order (for example, using a picker to acquire and deliver the ordered items) and use audio verification to verify delivery. When using audio verification, a customer or picker's mobile device plays verification audio including a verification code specific to the order. If the mobile devices (and, by proxy, the customer and picker) are nearby (for example, within 10 feet), the other party's mobile device can detect the verification audio through a microphone and decode the verification code from the captured audio. In some implementations, audio verification can also be performed using a smart doorbell or smart home without the presence of the customer.
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公开(公告)号:US20220335505A1
公开(公告)日:2022-10-20
申请号:US17230816
申请日:2021-04-14
Applicant: Maplebear, Inc.(dba Instacart)
Inventor: Shishir Kumar Prasad , Sharath Rao Karikurve , Diego Goyret
Abstract: An online concierge system allows users to order items from a warehouse having multiple physical locations, allowing a user to order items at any given warehouse location. To select a warehouse location for a warehouse selected by a user, the online concierge system identifies a set of items that the user has a threshold likelihood of purchasing from prior orders by the user. For each of a set of warehouse locations, the online concierge system applies a machine-learned item availability model to each item of the identified set. From the availabilities of items of the set at each warehouse location of the set, the online concierge system selects a warehouse location. The online concierge system identifies an inventory of items from the selected warehouse location to the user for inclusion in an order.
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公开(公告)号:US20220327603A1
公开(公告)日:2022-10-13
申请号:US17851037
申请日:2022-06-28
Applicant: Maplebear Inc. (dba Instacart)
Inventor: Camille Van Horne , Phillip Goolkasian
IPC: G06Q30/06 , H04L51/046 , G06F3/0482
Abstract: In a delivery service, a picker retrieves items specified in an order by a customer. If a picker encounters an issue with an item in the order, the picker may select, via a user interface, the item and an associated template message, which requests input from the customer regarding a course of action for the item, to send to the customer. The customer may select, via another user interface, a template message describing a course of action for the item. In response to receiving one of a subset of template messages, the online concierge system displays via the user interface, a set of replacement options to the customer, who may select one of the replacement options to be sent to the picker with the template message.
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公开(公告)号:US20220284379A1
公开(公告)日:2022-09-08
申请号:US17191601
申请日:2021-03-03
Applicant: Maplebear, Inc. (dba Instacart)
Inventor: Robert Russel Adams
Abstract: A receipt capture device can collect transaction information from transactions conducted at a point of sale system by capturing receipt data transmitted from the point of sale system for the purpose of printing receipts at an external receipt printer. The receipt capture device can then send the collected receipt data to an online system for analysis. At the online system, received receipt data can be decoded from the printer-readable format it is transmitted in and used to enhance the online system's understanding of transactions occurring at a retailer associated with the point of sale system. For example, the online system can determine an approximate inventory of items available at purchase at the retailer by aggregating items recently purchased in transactions at the point of sale system.
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公开(公告)号:US20220114648A1
公开(公告)日:2022-04-14
申请号:US17068594
申请日:2020-10-12
Applicant: Maplebear, Inc.(dba Instacart)
Inventor: Camille van Horne , Sean Cashin
IPC: G06Q30/06 , G06Q30/02 , G06Q40/00 , G06Q20/08 , G06Q10/08 , G06Q20/04 , G06K9/00 , G06K9/03 , G06K9/62
Abstract: A customer places an order of items to be purchased with an online concierge system. The online concierge system provides the order to a picker who shops for the items at a retailer and delivers them. The online concierge system requests an image of a receipt of the order from the picker. The online concierge system performs image processing on the image of the receipt and uses machine learning and optical character recognition to determine the actual amounts purchased of items. The online concierge system charges the customer based on the actual amounts purchased of each item.
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公开(公告)号:US20190114583A1
公开(公告)日:2019-04-18
申请号:US15787286
申请日:2017-10-18
Applicant: Maplebear, Inc. (dba Instacart)
Inventor: Mathieu Ripert , Jagannath Putrevu , Deepak Tirumalasetty , Bala Subramanian , Andrew Kane
CPC classification number: G06Q10/0833 , G06Q10/063116 , G06Q30/0635
Abstract: An online shopping concierge system identifies a set of delivery orders and a set of delivery agents associated with a location. The system allocates the orders among the agents, each agent being allocated at least one order. The system obtains agent progress data describing travel progress of the agents to the location, and order preparation progress data describing progress of preparing the orders for delivery. The system periodically updates the allocation of the orders among the agents based on the agent progress data and the order preparation progress data. This involves re-allocating at least one order to a different delivery agent. When a first agent arrives at the location, the system assigns to the first agent the orders allocated to the first agent. The system then removes the first agent from the set of available delivery agents, and removes the assigned delivery orders from the set of delivery orders.
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