公开(公告)号：US10466983B2

公开(公告)日：2019-11-05

申请号：US15996194

申请日：2018-06-01

Applicant: salesforce.com, inc.

Inventor： Chetanya Chauhan ,  Michael Chou ,  Joseph Shelby Hubick

IPC: G06F9/44 ,  G06F8/38 ,  G06F16/951 ,  G06F16/958 ,  G06F17/21 ,  H04L29/08

Abstract: The technology disclosed relates to a self-service customization protocol for a single page website that implements a support component add-in to the CRM website. The self-service customization protocol may be configured to customize at least one page element of the customized component, wherein the page element is configured to allow a website visitor to interface with a service provided via the website, which may be edited by customers without having to perform coding. In some embodiments, code may be generated for the customized component via an engine.

公开(公告)号：US20190333110A1

公开(公告)日：2019-10-31

申请号：US16427169

申请日：2019-05-30

Applicant: salesforce.com, inc.

Inventor： Gary FLAKE

IPC: G06Q30/02 ,  G06Q50/00

Abstract: In an example, a processing system of a database system may be configured to, responsive to receiving a request originating from a member of a web clipping service, insert first data associated with a clip selection of the request into a personalized online space corresponding to the member and retain second data that is different than the first data into an aggregated pool of data associated with a plurality of members of the web clipping service. The processing device may be configured to pair an advertisement of a plurality of advertisements with a resource of a plurality of resources responsive to an analysis of the aggregated pool of data, and store an association between the advertisement of the pair and the resource of the pair in a memory device.

公开(公告)号：US10459597B2

公开(公告)日：2019-10-29

申请号：US15015010

申请日：2016-02-03

Applicant: salesforce.com, inc.

Inventor： Mrudula Kodali ,  Sachin Desai

IPC: G06F3/048 ,  G06F3/01 ,  G06F3/0481 ,  G06F3/0482 ,  G06F3/03 ,  G06F3/0484

Abstract: Disclosed is a system and method to navigate high-dimensional data in order to enhance the analytical capabilities of a data consumer. The technology disclosed can use a stereoscopic 3D viewer with a smartphone, a pair of 3D glasses with desktop, or a projected 3D image on a table. The solution provides a novel and accessible way of navigating high-dimensional data that has been organized into groups of two or three dimensions. Navigation is possible in all 3 dimensions (x, y, z) to explore the full potential of underlying data and elicit powerful insights to be acted on through informed decisions.

公开(公告)号：US10454843B2

公开(公告)日：2019-10-22

申请号：US14509694

申请日：2014-10-08

Applicant: salesforce.com, inc.

Inventor： Fabio Meireles Valbuena

IPC: H04L12/917 ,  H04L12/24

Abstract: Techniques and mechanisms for servicing requests for utilization of resources within a computing environment. A request is received from a remote electronic computing device with a regulator agent. The regulator functions to determine whether to regulate a request or to allow the request to be delivered without regulation. Regulating the request includes causing the request to be rejected, re-routed, isolated or delayed. Selectively regulating the request with the regulator based at least on application-level resources to be utilized by the application server in response to the request. Sending the request to a regulation server or to a computing device to provide an application server communicatively coupled with the regulator server depending on the regulation to be performed, if any.

公开(公告)号：US10452244B2

公开(公告)日：2019-10-22

申请号：US14703770

申请日：2015-05-04

Applicant: salesforce.com, inc.

Inventor： Matthew Davidchuk ,  David M. Brady ,  Richard Perry Pack, III ,  Benjamin Snyder

IPC: G06F3/0484 ,  G06F3/0482 ,  G06F3/0488

Abstract: The technology disclosed describes systems and methods for optimizing delivery of form factor specific content for users in different environments, such as desktop computer browsers and mobile device applications. The technology further discloses systems and methods for providing support for developers whose goal is to render specific implementations of a user interface to deliver distinct user interface experiences.

公开(公告)号：US10445520B2

公开(公告)日：2019-10-15

申请号：US15727404

申请日：2017-10-06

Applicant: salesforce.com, inc.

Inventor： James Michael Ciancio-Bunch ,  Matt Beard ,  D. Thomas Waltz ,  Richard W. Jamison ,  Jack Fisher ,  Jeff Middlesworth

IPC: G06F21/62 ,  G06F16/245 ,  G06Q10/10 ,  G06Q30/02

Abstract: A system for controlling access within an enterprise to information associated with recipients of an electronic message campaign of the enterprise sent to a plurality of recipient devices wherein the enterprise includes hierarchically structured Business Units having an enterprise level Business Unit at the highest level and a plurality of second level Business Units and an enterprise system communicatively coupled to a network and including an enterprise level device communicatively coupled to a plurality of second level devices includes a server and an electronic message engine The server is configured to assign an enterprise account to the enterprise system and to allow the enterprise level device to communicate selected portions of the recipient list. The electronic message engine is configured to generate electronic messages within a message campaign for sending to recipients identified by each of the second level devices from the selected portions of the recipient list.

公开(公告)号：US10437635B2

公开(公告)日：2019-10-08

申请号：US15240729

申请日：2016-08-18

Applicant: salesforce.com, inc.

Inventor： Andrew Layman ,  Adam Bosworth ,  Tatyana Mamut

IPC: G06F9/46 ,  G06F9/48 ,  G06F9/54

Abstract: The disclosed declarative framework implements a machine for multi-step progression of interaction with an entity. The framework is usable for a broad range of applications—providing a simple rule-based authoring tool for specifying elements and components of a complex state machine, including state definitions, state transition triggers, state transition conditions and state transition actions. Case-status states, a first filtering condition, and a count parameter that specifies a limit on a number of times within a time period in excess of which additional events with characteristics that match will be ignored or discarded are usable to determine whether to ignore or process an incoming event—throttling the rate at which certain actions occur. A workflow engine gets loaded with instructions derived from the states and event filtering conditions, for handling incoming machine-generated events. Once defined, the state machine is automatically generated and implemented based on the declarative input provided.

公开(公告)号：US10437614B2

公开(公告)日：2019-10-08

申请号：US15874437

申请日：2018-01-18

Applicant: salesforce.com, inc.

Inventor： Joseph Ryan ,  Yon Aran Rhee ,  David M. Brady

IPC: G06F9/451 ,  G06F3/0481 ,  G06F3/0482 ,  G06F16/907

Abstract: Disclosed herein are system, method, and computer program product embodiments for designating objects of disparate types as favorites. In an embodiment, a cloud computing platform provides content and applications for a user to utilize for cloud computing. Users are able to designate content, applications, and/or contexts (i.e., a combination of content and applications) as favorites. By storing metadata related to these disparate data types, the cloud computing platform is able to generate an inclusive list of favorite objects that users may utilize to retrieve specific graphical user interfaces. The cloud computing platform is also able to provide specific layout recreation by allowing users to designate a context as a favorite object.

公开(公告)号：US10432635B2

公开(公告)日：2019-10-01

申请号：US16042983

申请日：2018-07-23

Applicant: salesforce.com, inc.

Inventor： John Simone ,  Fiaz Hossain

IPC: H04L29/06 ,  G06F16/951 ,  G06F21/41 ,  G06F8/20

Abstract: A system and apparatus for enhancing the functionality and utility of an authentication process for web applications is disclosed.

公开(公告)号：US10425224B1

公开(公告)日：2019-09-24

申请号：US15638853

申请日：2017-06-30

Applicant: salesforce.com, inc.

Inventor： Prasad Peddada ,  Taher ElGamal

IPC: H04L9/30 ,  H04L9/08 ,  H04L29/06

Abstract: Systems and methods for identify confirmation and transaction security are described. The system transmits to a client computing system an encrypted challenge generated using a public key of an asymmetric key pair and a first partially decrypted challenge generated by applying a first private key fragment of a private key of the asymmetric key pair to the encrypted challenge. The system receives a decrypted challenge generated by applying a second private key fragment of the private key to the encrypted challenge to generate a second partially decrypted challenge, applying a third private key fragment of the private key to the encrypted challenge to generate a third partially decrypted challenge, and combining the first partially decrypted challenge, the second partially decrypted challenge and the third partially decrypted challenge to generate the decrypted challenge. The system uses the decrypted challenge for verification.