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    DYNAMIC COMMUNITY SUPPORT
    51.
    发明申请
    DYNAMIC COMMUNITY SUPPORT 审中-公开
    动态社区支持

    公开(公告)号：US20160277269A1

    公开(公告)日：2016-09-22

    申请号：US14662479

    申请日：2015-03-19

    Applicant: International Business Machines Corporation

    Inventor： Al Chakra ,  Christopher J. Dawson ,  Yu Deng ,  Rick A. Hamilton, II ,  Jenny S. Li ,  Liangzhao Zeng

    IPC: H04L12/26 ,  H04L12/24

    CPC classification number: H04L41/0853 ,  G06F9/453

    Abstract: An approach for assisting a user with a service request is provided. In the approach, it is determined that an error has occurred on a computing device of a user. A processor identifies information about the computing device. A processor determines that the computing device corresponds to a group of one or more additional computing devices, within a predetermined threshold, based on at least, on the information about the computing device. A processor causes the user to enter into a communication with at least a second user of a second computing device, wherein the second computing device is one of the group of one or more additional computing devices.

    Abstract translation: 提供了一种帮助用户提供服务请求的方法。 在该方法中，确定在用户的计算设备上发生错误。 处理器识别关于计算设备的信息。 至少基于关于计算设备的信息，处理器确定计算设备在预定阈值内对应于一个或多个附加计算设备的组。 处理器使得用户进入与第二计算设备的至少第二用户的通信，其中第二计算设备是一个或多个附加计算设备的组之一。

    SEARCHING CONTENT BASED ON TRANSFERRABLE USER SEARCH CONTEXTS
    54.
    发明申请
    SEARCHING CONTENT BASED ON TRANSFERRABLE USER SEARCH CONTEXTS 有权

    公开(公告)号：US20160147898A1

    公开(公告)日：2016-05-26

    申请号：US15009239

    申请日：2016-01-28

    Applicant: International Business Machines Corporation

    Inventor： Al Chakra ,  Liam Harpur ,  John Rice

    IPC: G06F17/30 ,  H04L9/30

    CPC classification number: G06F17/30867 ,  H04L9/30 ,  H04L67/10 ,  H04L67/306

    Abstract: A search context is recorded during a search performed by a first user. The search context may include environmental variables associated with the computing equipment used by the first user such as at least one of regional settings, geographic location, social attributes, job role, browse history, and cookie files. The search context may be encrypted or be restricted for use by certain users and for a specific period of time. The search context may be sent to a second user or a group. The context is applied to environmental variables associated with the computing equipment used by the second user. The second user can thereby substantially duplicate the search performed by the first user.

    IMAGE VULNERABILITY REPAIR IN A NETWORKED COMPUTING ENVIRONMENT
    58.
    发明申请
    IMAGE VULNERABILITY REPAIR IN A NETWORKED COMPUTING ENVIRONMENT 有权
    网络计算环境中的图像易损性维护

    公开(公告)号：US20150264076A1

    公开(公告)日：2015-09-17

    申请号：US14727906

    申请日：2015-06-02

    Applicant: International Business Machines Corporation

    Inventor： Al Chakra ,  Christopher J. Dawson ,  Yu Deng ,  Rick A. Hamilton, II ,  Jenny S. Li ,  Liangzhao Zeng

    IPC: H04L29/06 ,  G06F21/57

    CPC classification number: H04L63/1433 ,  G06F21/55 ,  G06F21/577 ,  H04L63/02

    Abstract: Embodiments of the present invention provide an approach to repair vulnerabilities (e.g., security vulnerabilities) in images (e.g., application images) in a networked computing environment (e.g., a cloud computing environment). Specifically, an image is checked for vulnerabilities using a database of known images and/or vulnerabilities. If a vulnerability is found, a flexible/elastic firewall is established around the image so as to isolate the vulnerability. Once the firewall has been put in place, the vulnerability can be repaired by a variety of means such as upgrading the image, quarantining the image, discarding the image, and/or generating a new image. Once the image has been repaired, the firewall can be removed.

    Abstract translation: 本发明的实施例提供了在网络计算环境（例如，云计算环境）中修复图像（例如，应用图像）中的漏洞（例如，安全漏洞）的方法。 具体来说，使用已知图像和/或漏洞的数据库检查图像的漏洞。 如果发现一个漏洞，则会围绕图像建立一个灵活/有弹性的防火墙，从而隔离漏洞。 一旦防火墙已经到位，该漏洞可以通过各种手段进行修复，例如升级图像，隔离图像，丢弃图像和/或生成新图像。 一旦图像被修复，防火墙可以被删除。

    Expert locator based on user polling
    59.
    发明授权
    Expert locator based on user polling 有权
    基于用户轮询的专家定位器

    公开(公告)号：US09110950B2

    公开(公告)日：2015-08-18

    申请号：US14334971

    申请日：2014-07-18

    Applicant: International Business Machines Corporation

    Inventor： Fernando Barsoba ,  David T. Britt ,  Al Chakra ,  Xiu-Feng Lin

    IPC: G06Q10/00 ,  G06F17/30 ,  G06Q10/06 ,  G06Q50/00

    CPC classification number: G06F17/30477 ,  G06Q10/00 ,  G06Q10/06 ,  G06Q10/063112 ,  G06Q50/01

    Abstract: According to one embodiment of the present invention, a method for locating experts is provided. The method includes receiving a first query from a first user requesting the identity of persons having desired skills. The names of persons in a database having the desired skills are then identified. A second query is sent to a plurality of additional users requesting the verification of the information relating to the skills of the identified persons. Responses from the plurality of users are used to amend the information relating to skills of the identified persons.

    Abstract translation: 根据本发明的一个实施例，提供了一种用于定位专家的方法。 该方法包括从第一用户接收请求具有期望技能的人的身份的第一查询。 然后识别具有所需技能的数据库中的人员姓名。 第二个查询被发送到多个附加用户，请求验证与所识别的人的技能有关的信息。 来自多个用户的响应被用于修改与所识别的人的技能有关的信息。

    System and method for unfiltering filtered status messages
    60.
    发明授权
    System and method for unfiltering filtered status messages 有权
    对过滤状态消息进行过滤的系统和方法

    公开(公告)号：US09026600B2

    公开(公告)日：2015-05-05

    申请号：US13734287

    申请日：2013-01-04

    Applicant: International Business Machines Corporation

    Inventor： Al Chakra ,  Michael S. Thomason ,  Tong Yu

    IPC: G06F15/16 ,  H04L12/58

    CPC classification number: H04L51/12 ,  H04L51/043

    Abstract: An approach for unfiltering a filtered electronic communication is provided. In one aspect, a computer system receives filtered electronic communication, wherein the filtered electronic communication is a status message. Moreover, the computer system determines a requestor of the filtered electronic communication. The computer system also detects an attempt made to communicate with the requestor. Furthermore, the computer system unfilters, in response to the attempt, the filtered electronic communication.

    Abstract translation: 提供了一种不过滤电子通信的方法。 在一个方面，计算机系统接收经滤波的电子通信，其中所述经过滤的电子通信是状态消息。 此外，计算机系统确定经过滤的电子通信的请求者。 计算机系统还检测与请求者进行通信的尝试。 此外，计算机系统为了响应于尝试而不经过过滤的电子通信。

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