公开(公告)号：US20240378567A1

公开(公告)日：2024-11-14

申请号：US18315680

申请日：2023-05-11

Applicant: Cisco Technology, Inc.

Inventor： Pedro Jesus Garcia Chavez ,  Elena Gribanova ,  Valentin Filippov ,  David C. White, JR. ,  Wei Yan

IPC: G06Q10/1093

Abstract: A method, computer system, and computer program product are provided for prioritizing communications relating to a meeting. One or more unread or unanswered communications received by a user are analyzed with respect to a plurality of calendar events of the user. One or more high-priority communications in the one or more unread or unanswered communications are identified that relate to a particular calendar event of the plurality of calendar events, based on relevance and urgency with respect to the particular calendar event. Instructions are transmitted to a user device of the user to cause the user device to present an alert to the user regarding the one or more high-priority communications.

公开(公告)号：US20240378253A1

公开(公告)日：2024-11-14

申请号：US18780685

申请日：2024-07-23

Applicant: Cisco Technology, Inc.

Inventor： Qihong Shao ,  Josh Viktorov ,  Doosan Jung ,  Gurvinder Singh ,  Matthew R. Engle ,  David C. White, JR.

IPC: G06F16/9535 ,  G06F16/906 ,  G06N5/022

Abstract: A platform dynamically detects a user persona and facilitates a user objective in a user session. The platform obtains user activity of users across multiple historical sessions. The platform clusters similar user activity across the historical sessions to determine personas being used in the historical sessions. The platform mines sequential patterns in a set of user activity data associated with one of the personas and determines at least one predictive rule associated with that persona. Each predictive rule includes an initial activity among the set of user activity data and at least one subsequent activity in the set of user activity data.

公开(公告)号：US20240330413A1

公开(公告)日：2024-10-03

申请号：US18192130

申请日：2023-03-29

Applicant: Cisco Technology, Inc.

Inventor： Mohammed Hamzeh ,  David C. White, JR. ,  Christopher Shaun Roberts ,  Magnus Mortensen ,  Kevin D. McCabe ,  Felipe De Mello ,  Deon Anthony Pillsbury

IPC: G06F18/2415 ,  G06N20/00 ,  G10L15/02 ,  G10L15/06 ,  G10L15/197

CPC classification number: G06F18/2415 ,  G06N20/00 ,  G10L15/02 ,  G10L15/063 ,  G10L15/197

Abstract: The techniques described herein relate to a method including: providing input to a plurality of prediction models; obtaining an initial prediction from each of the plurality of prediction models; providing the input to one or more weight models; obtaining from the one or more weight models a weight for each initial prediction, wherein the weight for each initial prediction is based upon the input and behavior of each of the plurality of prediction models; and determining an output prediction from the initial predictions and the weights.

公开(公告)号：US20240163160A1

公开(公告)日：2024-05-16

申请号：US18406009

申请日：2024-01-05

Applicant: Cisco Technology, Inc.

Inventor： Kevin J. Klous ,  Jay Kemper Johnston ,  Magnus Mortensen ,  David C. White, JR.

IPC: H04L41/0654 ,  H04L41/12 ,  H04L43/062 ,  H04L69/22 ,  H04L69/324

CPC classification number: H04L41/0654 ,  H04L41/12 ,  H04L43/062 ,  H04L69/22 ,  H04L69/324

Abstract: This disclosure describes techniques for diagnosing a presence or malfunction of a network node. In an example method, a first network node receives an indication of a diagnostic transmission originating from a second network node. The second network node further receives a forwarded transmission corresponding to the diagnostic transmission. The first network node diagnoses at least one of a presence or a malfunction of an intermediary node between the first network node and the second network node based on at least one of the indications of the diagnostic transmission or the forwarded transmission.

公开(公告)号：US20240146659A1

公开(公告)日：2024-05-02

申请号：US17977740

申请日：2022-10-31

Applicant: Cisco Technology, Inc.

Inventor： Xinping Xu ,  David C. White, JR. ,  John W. Garrett, JR. ,  Mark Ammar Rayes ,  Joel Abraham Obstfeld

IPC: H04L47/10 ,  H04L41/06 ,  H04L41/16 ,  H04L43/0876

CPC classification number: H04L47/16 ,  H04L41/06 ,  H04L41/16 ,  H04L43/0876

Abstract: Methods are provided for a collaborative, decentralized insight engineering based on exchanging telemetry vectors with peer network devices. Each network device independently detects a deviation in its functioning using machine learning of generated feature vectors. Specifically, the methods involve obtaining, from at least one peer network device, at least a first feature vector that represents at least one insight generated from telemetry data of a respective peer network device. The intermediate network device and the at least one peer network device are configured to forward packets of a traffic flow. The methods further involve determining whether a deviation related to one or more of the network devices, exists based at least on the first feature vector and performing the at least one predefined action based on determining that the deviation exists.

公开(公告)号：US20230068117A1

公开(公告)日：2023-03-02

申请号：US17462678

申请日：2021-08-31

Applicant: Cisco Technology, Inc.

Inventor： Jay Kemper Johnston ,  Magnus Mortensen ,  David C. White, JR.

IPC: H04L29/06

Abstract: A virtual collaboration system provides communication between a plurality of participants via a collaboration session that includes a corresponding plurality of participant devices. The collaboration session facilitates communication between the participant devices via a plurality of communication channels over which the participants communicate. For example, in some embodiments, the channels include one or more of a video channel, audio channel, or document sharing channel. A participant designates in which of the plurality of channels they will participate, and the designations are communicated to other participants. This provides a broader understanding of each participant's circumstances and ability to engage across the different channels with the plurality of participants.

公开(公告)号：US20230064353A1

公开(公告)日：2023-03-02

申请号：US17462606

申请日：2021-08-31

Applicant: Cisco Technology, Inc.

Inventor： David C. White, JR. ,  Jay Kemper Johnston ,  Magnus Mortensen

IPC: G06Q10/10 ,  G06F16/9535 ,  H04L12/18

Abstract: A notification is provided to participants in a collaboration session when another participant is possibly experiencing a disruptive event. Information sources, such as network web services maintained by governments, public utilities, or media organizations are queried to determine when a potentially disruptive event is occurring and an affected location. Locations of participants are then compared to locations of any disruptive events. If it is determined that a participant may be experiencing a disruption, the other participants are notified of the disruption.

公开(公告)号：US20220239551A1

公开(公告)日：2022-07-28

申请号：US17722853

申请日：2022-04-18

Applicant: Cisco Technology, Inc.

Inventor： Kevin J. Klous ,  Jay Kemper Johnston ,  Magnus Mortensen ,  David C. White, JR.

IPC: H04L41/0654 ,  H04L41/12 ,  H04L43/062 ,  H04L69/22 ,  H04L69/324

Abstract: This disclosure describes techniques for diagnosing a presence or malfunction of a network node. In an example method, a first network node receives an indication of a diagnostic transmission originating from a second network node. The second network node further receives a forwarded transmission corresponding to the diagnostic transmission. The first network node diagnoses at least one of a presence or a malfunction of an intermediary node between the first network node and the second network node based on at least one of the indications of the diagnostic transmission or the forwarded transmission.

公开(公告)号：US20210288890A1

公开(公告)日：2021-09-16

申请号：US16817577

申请日：2020-03-12

Applicant: Cisco Technology, Inc.

Inventor： Jay Kemper Johnston ,  Magnus Mortensen ,  David C. White, JR.

IPC: H04L12/24 ,  H04L29/08 ,  H04L12/26 ,  H04L29/06

Abstract: This disclosure describes techniques for monitoring communications in an application cloud infrastructure. The techniques may include determining whether a performance issue associated with the communications is related to an application server for a hosted application, or to a computing network that transmits the communications across the application cloud infrastructure. The techniques may also further include testing to define a performance issue, and/or taking action in response to a performance issue, including potentially mitigating the performance issue. As such, monitoring communications may help improve network performance by efficiently identifying and isolating instances of potential performance degradation.

公开(公告)号：US20200272531A1

公开(公告)日：2020-08-27

申请号：US16871757

申请日：2020-05-11

Applicant: Cisco Technology, Inc.

Inventor： Jay Kemper Johnston ,  David C. White, JR. ,  Christopher Blayne Dreier

IPC: G06F11/07 ,  G06F16/17 ,  G06F16/22 ,  G06F16/2455 ,  G06F16/901 ,  H04L12/24 ,  G06F11/36 ,  G06F40/137 ,  H04L12/701

Abstract: Systems and methods are described herein for logging system events within an electronic machine using an event log structured as a collection of tree-like cause and effect graphs. An event to be logged may be received. A new event node may be created within the event log for the received event. One or more existing event nodes within the event log may be identified as having possibly caused the received event. One or more causal links may be created within the event log between the new event node and the one or more identified existing event nodes. The new event node may be stored as an unattached root node in response to not identifying an existing event node that may have caused the received event.