公开(公告)号：US20050002507A1

公开(公告)日：2005-01-06

申请号：US10881833

申请日：2004-06-30

Applicant: Timothy Timmins ,  John Miller ,  Christopher Huey

Inventor： Timothy Timmins ,  John Miller ,  Christopher Huey

IPC: H04M3/487 ,  H04M3/493 ,  H04M3/42

CPC classification number: H04M3/4878 ,  H04M3/42068 ,  H04M3/4931 ,  H04M2201/41

Abstract: To gain access to an enhanced telecommunications service, security measures are put in place to verify the identity of a caller. In accordance with the invention, some of the security measures may be opted out by a user to expedite the service. In an illustrative embodiment, a user or his/her account is preliminarily identified by an automatic number identification (ANI) accompanying the call. The ANI indicates the number of the telephone from which the call originates. The user may elect the opt out if the originating telephone is believed to be secure from unauthorized users.

Abstract translation: 为了获得增强的电信服务，必须采取安全措施来验证呼叫方的身份。 根据本发明，用户可以选择一些安全措施来加速服务。 在说明性实施例中，用户或他/她的帐户由伴随呼叫的自动号码识别（ANI）预先识别。 ANI表示来电的电话号码。 如果始发电话被认为对未经授权的用户是安全的，则用户可以选择退出。

公开(公告)号：US06826159B1

公开(公告)日：2004-11-30

申请号：US09578538

申请日：2000-05-24

Applicant: Shmuel Shaffer ,  Michael Edmund Knappe

Inventor： Shmuel Shaffer ,  Michael Edmund Knappe

IPC: H04Q1100

CPC classification number: H04M3/56 ,  H04M2201/41

Abstract: A system and method for speaker identification in a conference calling unit. The method identifies the speaker, locates the speaker identifier, transfers the speaker identifier to an outgoing path and sends the speaker identifier to endpoints participating in the conference call. If the endpoints have the capability of displaying caller identification, their displays will be updated dynamically with the speaker identifier in place of the caller identifier. The system includes a conference call unit. The unit has a processing unit operable to extract the caller identification of the line having the speaker and a network interface unit operable to send the caller identification to endpoints participating in the call as speaker identification.

Abstract translation: 用于会议呼叫单元中的扬声器识别的系统和方法。 该方法识别扬声器，定位扬声器标识符，将扬声器标识符传送到输出路径，并将扬声器标识符发送到参与电话会议的端点。 如果端点具有显示呼叫者识别的能力，则它们的显示将用扬声器标识符动态地更新，而不是主叫标识符。 该系统包括一个电话会议单元。 该单元具有可操作以提取具有扬声器的线路的呼叫者标识的处理单元，以及可操作以将呼叫者标识发送到参与该呼叫的端点作为扬声器标识的网络接口单元。

公开(公告)号：US20040161079A1

公开(公告)日：2004-08-19

申请号：US10366013

申请日：2003-02-13

Inventor： Robert Anthony Virzi ,  Marie Wenzel Meteer

IPC: H04M001/64

CPC classification number: H04M3/436 ,  H04M2201/40 ,  H04M2201/41 ,  H04M2207/12

Abstract: Schemes for routing a call using caller identification are described herein. These schemes are termed nullreal caller IDnull and can be capable of determining the identity of a calling party independent of a telephone number from which the call originated. According to one exemplary embodiment, a method of routing a call from a calling party to a receiving party may include accessing a database containing a plurality of voice templates of prior calling parties. Each voice template may have correlated therewith a call disposition parameter defined by the receiving party. Next, a voice response from the calling party may be compared with one of the plurality of voice templates stored in the database. Subsequently, the call may be routed to the receiving party based on a match between the voice response and the one of the plurality of voice templates.

Abstract translation: 这里描述了使用呼叫者识别来路由呼叫的方案。 这些方案被称为“真实呼叫者ID”，并且能够独立于发起呼叫的电话号码来确定主叫方的身份。 根据一个示例性实施例，将呼叫从呼叫方路由到接收方的方法可以包括访问包含多个先前呼叫方语音模板的数据库。 每个语音模板可以与接收方定义的呼叫处理参数相关联。 接下来，可以将来自主叫方的语音响应与存储在数据库中的多个语音模板中的一个进行比较。 随后，可以基于语音响应和多个语音模板中的一个之间的匹配将呼叫路由到接收方。

公开(公告)号：US20040107108A1

公开(公告)日：2004-06-03

申请号：US10469110

申请日：2003-08-25

Inventor： Elizabeth A Rohwer

IPC: G10L021/00

CPC classification number: H04M7/006 ,  G10L15/22 ,  G10L15/30 ,  H04M2201/41 ,  H04M2201/42

Abstract: Human speech is transported through a voice and data converged Internet network to recognize its content, verify the ifentity of the speaker, or to verify the content of a spoken phrase by utilizing the Internet protocol to transmit voice packets. The voice data (4) entered is processed and transmitted in the same way as Internet data packets over converged voice and data IP networks. A voice-enabled application isends a message (5), which is decoded by the speech API (2) and the appriopriate control and synchronization information is issued (7) to the data preparation module (9) and to the speech engine (3). Standard voice over IP includes a speech compression algorithm and the use of RTP (Real Time Protocol), enabling additional processing of the human voice anywhere in the network to perform speaker verification, with or without the knowledge of the speaker.

Abstract translation: 人类语音通过语音和数据融合的因特网网络传输，以识别其内容，验证说话者的真实性，或通过利用因特网协议来传输语音数据包来验证口语短语的内容。 输入的语音数据（4）以与互联网数据包相同的方式通过融合的语音和数据IP网络进行处理和传输。 支持语音的应用程序发出消息（5），该消息由语音API（2）解码，并且向数据准备模块（9）和语音引擎（3）发出适当的控制和同步信息（7） 。 标准IP语音包括语音压缩算法和RTP（实时协议）的使用，能够在或不用说话者的知识的情况下在网络中的任何地方进行人声的附加处理来执行说话者验证。

公开(公告)号：US20040091086A1

公开(公告)日：2004-05-13

申请号：US10290683

申请日：2002-11-08

Applicant: Verizon Services, Corp.

Inventor： William Charles Gormley Ortel

IPC: H04M001/64

CPC classification number: H04M3/56 ,  H04M3/567 ,  H04M2201/38 ,  H04M2201/41

Abstract: There is provided a system for facilitating a conference call. The system includes a module to generate a real-time voiceprint from a voice input of a participant in the conference call, and a module to provide information indicative of the participant based on the real-time voiceprint.

Abstract translation: 提供了一种便于电话会议的系统。 该系统包括用于从会议呼叫中的参与者的语音输入生成实时声纹的模块，以及用于基于实时声纹提供指示参与者的信息的模块。

公开(公告)号：US20040081293A1

公开(公告)日：2004-04-29

申请号：US10279674

申请日：2002-10-23

Applicant: International Business Machines Corporation

Inventor： Michael Wayne Brown ,  Joseph Herbert McIntyre ,  Victor S. Moore ,  Michael A. Paolini ,  Scott Lee Winters

IPC: H04M001/64

CPC classification number: H04M3/42221 ,  H04M3/42042 ,  H04M3/42059 ,  H04M3/56 ,  H04M2201/40 ,  H04M2201/41 ,  H04M2242/22

Abstract: A system and method for recording a telephone conference and replaying a portion of the recording during the conference. Users participate by connecting through different types of networks using a device having a communication line connection. The recording can be in audio format, text format, or both. Thus, users can recall and replay textual information in addition to the recorded audio. Other information-such as time and user data-may also be recorded along with the audio and text. Users in the conference are identified to enable the association with them each user's contribution to the conference. The user or the user's device can assist by providing identification information. User identification may also be accomplished by associating each user's contribution with the particular line the user is calling from. Caller ID information may also be used to identify the user. Voice analysis may also performed to accomplish user identification.

Abstract translation: 一种用于在会议期间记录电话会议并重播记录的一部分的系统和方法。 用户通过使用具有通信线路连接的设备通过不同类型的网络进行连接。 录音可以是音频格式，文本格式或两者兼容。 因此，除了记录的音频之外，用户还可以调用和重播文本信息。 其他信息（例如时间和用户数据）也可以与音频和文本一起被记录。 会议中的用户被确定为能够与每个用户对会议的贡献相关联。 用户或用户的设备可以通过提供识别信息来辅助。 用户识别也可以通过将每个用户的贡献与用户所呼叫的特定线相关联来实现。 来电显示信息也可用于识别用户。 也可执行语音分析以完成用户识别。

公开(公告)号：US06496571B1

公开(公告)日：2002-12-17

申请号：US09141996

申请日：1998-08-28

Applicant: Randall Joe Wilson

Inventor： Randall Joe Wilson

IPC: H04M1100

CPC classification number: H04M3/42042 ,  H04M1/57 ,  H04M2201/41

Abstract: A telecommunication system obtains personal information from a caller to provide the identity of the caller to a called telephone. In one embodiment, fingerprint information of the caller is obtained from a fingerprint scanner at the calling telephone of the caller which is then correlated with names in a finger print information database to the identify the caller. In another embodiment, voiceprint information of the caller is obtained to identify the caller through use of a voiceprint information database that correlates the voiceprint information with voiceprint data in the voiceprint information database. In both embodiments, if a called telephone local switch determines that the called telephone is authorized to receive the identity of the caller, the called telephone local switch transmits the identity of the caller to the called telephone.

Abstract translation: 电信系统从呼叫者获得个人信息，以将呼叫者的身份提供给被叫电话。 在一个实施例中，主叫方的指纹信息从呼叫者的主叫电话机上的指纹扫描器获得，然后与指纹信息数据库中的姓名相关联，以识别呼叫者。 在另一个实施例中，通过使用将声纹信息与声纹信息数据库中的声纹数据相关联的声纹信息数据库来获得呼叫者的声纹信息来识别呼叫者。 在两个实施例中，如果被叫电话本地交换机确定被叫电话被授权接收呼叫者的身份，被叫电话本地交换机将呼叫者的身份发送到被叫电话。

公开(公告)号：US06445775B1

公开(公告)日：2002-09-03

申请号：US09270936

申请日：1999-03-16

Applicant: Sanford J. Morganstein ,  Sergey Zaks

Inventor： Sanford J. Morganstein ,  Sergey Zaks

IPC: H04M166

CPC classification number: G10L17/22 ,  H04M3/2281 ,  H04M3/229 ,  H04M3/382 ,  H04M3/385 ,  H04M3/387 ,  H04M3/42 ,  H04M3/42042 ,  H04M3/42059 ,  H04M3/51 ,  H04M3/53358 ,  H04M3/53366 ,  H04M2201/40 ,  H04M2201/41 ,  H04M2242/22 ,  H04Q3/72 ,  H04Q2213/13003 ,  H04Q2213/1305 ,  H04Q2213/13091 ,  H04Q2213/13093 ,  H04Q2213/13095 ,  H04Q2213/13103 ,  H04Q2213/13141 ,  H04Q2213/13175 ,  H04Q2213/13204 ,  H04Q2213/13271 ,  H04Q2213/13282 ,  H04Q2213/13353

Abstract: A computer-based system (70) for identifying an unidentified caller (14) includes a database (42) that contains utterance data (162) corresponding to a known caller. A processing system (72) coupled to the database (42) receives utterance information corresponding to the unidentified caller (14) and compares the utterance information with the utterance data (162) to identify the unidentified caller (14) as the known caller. In response, the processing system (72) provides a call routing option (84). The call routing option (84) may include an accept option (86), a transfer option (90), or a disconnect option (89), and may be provided to a called party visually using a personal computer (50).

Abstract translation: 用于识别未识别呼叫者（14）的基于计算机的系统（70）包括数据库（42），其包含对应于已知呼叫者的话语数据（162）。 耦合到数据库（42）的处理系统（72）接收对应于未识别的呼叫者（14）的话语信息，并将话音信息与话音数据（162）进行比较，以识别作为已知呼叫者的不识别呼叫者（14）。 作为响应，处理系统（72）提供呼叫路由选择（84）。 呼叫路由选择（84）可以包括接受选项（86），传送选项（90）或断开选项（89），并且可以使用个人计算机（50）可视地提供给被叫方。

公开(公告)号：US06327345B1

公开(公告)日：2001-12-04

申请号：US08307249

申请日：1994-09-16

Applicant: David P. Jordan

Inventor： David P. Jordan

IPC: H04M166

CPC classification number: H04M15/47 ,  H04M3/2218 ,  H04M3/38 ,  H04M3/382 ,  H04M3/385 ,  H04M3/42 ,  H04M7/00 ,  H04M2201/40 ,  H04M2201/41 ,  H04M2203/6027 ,  H04M2215/0148

Abstract: The present invention advanced voice application system takes advantage of information, or attributes, built into a telecommunications network to determine the risk that a call is a fraudulent call in a voice recognition and verification system. To achieve this end, information relating to the telecommunications network are stored in a database as various risk factors. Thus, depending on the type of risk factors associated with a particular call, the risk assigned to that call can be raised or lowered so that the network would not reject a valid caller even though the voice pattern of the caller does not match exactly with the prestored enrolled voice print of the caller. Such risk assessment allows the management of the network to tighten the security of the system without overburdening the caller with questions and also permits calls to be completed for valid subscribers that otherwise would have been rejected. Past calling history may be added to the database as it relates to the different risk factors so that constantly updated risk factors may be used for further assessing whether a call is to be completed.

Abstract translation: 本发明的高级语音应用系统利用内置于电信网络中的信息或属性来确定呼叫是语音识别和验证系统中的欺诈呼叫的风险。 为了实现这一目的，与电信网络相关的信息作为各种危险因素存储在数据库中。 因此，根据与特定呼叫相关联的风险因素的类型，可以提高或降低分配给该呼叫的风险，使得网络不会拒绝有效的呼叫者，即使呼叫者的语音模式与 预先登记的来电者的语音打印。 这种风险评估允许网络的管理收紧系统的安全性，而不会对呼叫者产生负担，同时也允许为有效订户完成呼叫，否则将被拒绝。 过去的电话记录可能会被添加到数据库中，因为它与不同的风险因素有关，因此不断更新的风险因素可用于进一步评估呼叫是否完成。

公开(公告)号：US6078807A

公开(公告)日：2000-06-20

申请号：US920025

申请日：1997-08-26

Applicant: James Michael Dunn ,  Alan George Ganek ,  Edith Helen Stern ,  Barry Edward Willner

Inventor： James Michael Dunn ,  Alan George Ganek ,  Edith Helen Stern ,  Barry Edward Willner

IPC: H04M3/38 ,  H04M15/00 ,  H01B7/00

CPC classification number: H04M15/47 ,  H04M15/00 ,  H04M3/38 ,  H04M2201/40 ,  H04M2201/41 ,  H04M2203/6027 ,  H04M2215/0148 ,  H04M3/385

Abstract: A system/method is disclosed for screening telephone system callers, using speaker-dependent text-independent voice recognition, to either prevent excessive fraudulent use of certain telephone system lines (or radio channels) or to selectively restrict classes of service allowed for different users of a common line. The voice recognition process is configured to provide an extent of mismatch indication, between a voice sample taken from a caller immediately using the protected line (or channel) and a recorded reference voice sample, which indication corresponds to the probability that the instant caller is not the same as the person who provided the reference sample. The extent of mismatch indication is compared to a mismatch limit value which can be set to a different magnitude for each call. Different actions are taken depending upon whether the extent of mismatch indication is or is not larger than the limit value. In situations screening for potential fraudulent use of a line/channel, a mismatch indication larger than the set limit is considered representative of possible fraud and further action is taken to either immediately block continuation of the call or to acquire additional information from the caller which can be used to verify authorized usage.

Abstract translation: 公开了一种系统/方法，用于屏蔽电话系统呼叫者，使用与说话者有关的文本无关语音识别，以防止某些电话系统线路（或无线电频道）的过度欺诈性使用或选择性地限制不同用户允许的服务类别 一条共同点。 语音识别过程被配置为提供在立即使用受保护线路（或频道）的从呼叫者取得的语音样本与记录的参考语音样本之间的失配指示程度，该指示对应于即时呼叫者不是的概率 与提供参考样本的人相同。 将不匹配指示的程度与不匹配限制值进行比较，该失配极限值可以为每个呼叫设置为不同的幅度。 取决于失配指示的程度是否为或不大于极限值而采取不同的措施。 在筛选潜在的欺诈性使用线路/频道的情况下，认为大于设定限制的不匹配指示被认为是可能的欺诈的代表，并采取进一步行动来立即阻止呼叫的继续或从呼叫者获取附加信息， 用于验证授权使用情况。