公开(公告)号：US20140201641A1

公开(公告)日：2014-07-17

申请号：US14216378

申请日：2014-03-17

Applicant: SALESFORCE.COM, INC.

Inventor： Marco Casalina ,  Gautam Vasudev ,  Rahul Kaw ,  Rachel Wang ,  Jason A. Ellis

IPC: H04L12/24

CPC classification number: H04L41/22 ,  H04L51/36 ,  H04L67/02 ,  H04L67/10 ,  H04L67/42 ,  H04M3/42323 ,  H04M7/0024 ,  H04M7/0057

Abstract: Disclosed are systems, apparatus, methods, and computer readable media for interfacing with a phone system in an on-demand service environment. In one embodiment, a client machine is in communication with a data provider and the phone system. The phone system is operated by a phone provider separate from the data provider. A message is received at the client machine from the phone system. The message includes information regarding a phone event in relation to a phone call. The phone event information is provided in a first part of a user interface in a web browser on the client machine. A second part of the user interface is capable of displaying information received at the client machine from the data provider. The first part of the user interface and the second part of the user interface are adapted to communicate with one another. For example, the first part of the user interface is adapted to send a message including the phone event information to the second part of the user interface.

Abstract translation: 公开了用于在按需服务环境中与电话系统接口的系统，装置，方法和计算机可读介质。 在一个实施例中，客户机与数据提供者和电话系统通信。 电话系统由与数据提供商分开的电话提供商操作。 在客户机从电话系统接收到消息。 该消息包括关于与电话有关的电话事件的信息。 手机事件信息在客户端机器上的web浏览器中的用户界面的第一部分中提供。 用户界面的第二部分能够从数据提供者显示在客户机处收到的信息。 用户界面的第一部分和用户界面的第二部分被适配成彼此通信。 例如，用户界面的第一部分适于将包括电话事件信息的消息发送到用户界面的第二部分。

公开(公告)号：US20130346873A1

公开(公告)日：2013-12-26

申请号：US13886586

申请日：2013-05-03

Applicant: salesforce.com, inc.

Inventor： Gautam Vasudev ,  Peng-Wen Chen ,  Reddy Prasad Yerradoddi ,  Brett Schuenemann

IPC: H04L12/24

CPC classification number: G06F3/0484 ,  G06F17/2247 ,  G06F17/2252 ,  H04L41/22 ,  H04L67/02 ,  H04L67/141 ,  H04N21/25808 ,  H04N21/42684 ,  H04N21/4516 ,  H04N21/6125 ,  H04N21/6402

Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for representing a portion of a user interface of a web browser as a web address. In some implementations, a computing device receives a request to encode as a web address a portion of a user interface provided in a web browser at the computing device. The computing device then generates a web address to identify content of the portion of the user interface. The portion of the user interface represented by the web address includes a primary user interface component and one or more secondary user interface components associated with the primary user interface component.

Abstract translation: 公开了用于将Web浏览器的用户界面的一部分表示为网址的方法，装置，系统和计算机可读存储介质。 在一些实现中，计算设备在计算设备处接收在web浏览器中提供的用户界面的一部分来将要编码为网址的请求。 然后，计算设备生成网络地址以识别用户界面的该部分的内容。 由web地址表示的用户界面的部分包括主用户界面组件和与主用户界面组件相关联的一个或多个辅助用户界面组件。