公开(公告)号：US08718042B2

公开(公告)日：2014-05-06

申请号：US12117727

申请日：2008-05-08

Applicant: Andreas Strebel ,  Ankit Tandon ,  Pradipta K Basu ,  Sundar Anantharaman ,  Aatif Awan ,  Lokesh Srinivas Koppolu ,  Rajesh Ramanathan ,  Ramesh Vyaghrapuri ,  Srivatsa Srinivasan

Inventor： Andreas Strebel ,  Ankit Tandon ,  Pradipta K Basu ,  Sundar Anantharaman ,  Aatif Awan ,  Lokesh Srinivas Koppolu ,  Rajesh Ramanathan ,  Ramesh Vyaghrapuri ,  Srivatsa Srinivasan

IPC: H04L12/66

CPC classification number: H04L12/66

Abstract: The entry and transmission of notes to recipients along the conversation chain. Notes can be created based on an incoming caller. The notes can be transmitted to the conversation recipient for viewing before, during, and after the recipient accepts the conversation. This is facilitated by a communications client that operates to allow entry of the notes, and forwarding of the call recipient via a SIP framework. Moreover, notes previously taken and/or information provided manually and/or automatically by the communications system can be provided to an agent (e.g., ACD, receptionist) receiving the conversation, at any point in the conversation chain for quick identification not only of the conversation source but of previous information already collected.

Abstract translation: 笔记在会话链上输入和传送给收件人。 Notes可以根据来电者创建。 可以在收件人接受对话之前，期间和之后将音符传送到对话接收者进行查看。 这通过操作以允许票据输入以及通过SIP框架转发呼叫接收者的通信客户端来促进。 此外，在通信系统中手动和/或自动提供的注意事项和/或可由通信系统手动和/或自动提供的信息可以在会话链中的任何时刻提供给接收对话的代理（例如ACD，接待员），以便快速识别 会话来源，但以前的信息已经收集。

公开(公告)号：US20140025712A1

公开(公告)日：2014-01-23

申请号：US13610169

申请日：2012-09-11

Applicant: Ellen Lizabeth Chisa ,  Sunder Nelatur Raman ,  Jeffrey Dunn ,  Rajesh Ramanathan

Inventor： Ellen Lizabeth Chisa ,  Sunder Nelatur Raman ,  Jeffrey Dunn ,  Rajesh Ramanathan

IPC: G06F17/30

CPC classification number: H04L67/1097 ,  G06F9/4451 ,  G06F16/168 ,  H04L67/22

Abstract: A global recently used files list identifies files recently accessed by a user through one or more network services and files accessed by the user that are stored locally on a computing device. In order to generate the global recently used files list, a network recently used files list is retrieved that identifies files that were recently accessed through the one or more network services. Applications may update the network recently used files list each time a user accesses files by way of a network service. The network recently used files list may then be merged with a local recently used files list that identifies recently accessed locally stored files in order to generate the global recently used files list. Applications may update the local recently used files list each time files are accessed that are stored locally on a computing device.

Abstract translation: 全球最近使用的文件列表识别用户通过一个或多个网络服务访问的文件，以及由本地存储在计算设备上的用户访问的文件。 为了生成全球最近使用的文件列表，检索最近使用的网络文件列表，以识别最近通过一个或多个网络服务访问的文件。 每当用户通过网络服务访问文件时，应用程序可以更新网络最近使用的文件列表。 最近使用的网络文件列表然后可以与识别最近访问的本地存储的文件的本地最近使用的文件列表合并，以便生成全局最近使用的文件列表。 每次访问本地存储在计算设备上的文件时，应用程序可以更新本地最近使用的文件列表。

公开(公告)号：US08559612B2

公开(公告)日：2013-10-15

申请号：US12465421

申请日：2009-05-13

Applicant: Rajesh Ramanathan ,  Brian Stucker

Inventor： Rajesh Ramanathan ,  Brian Stucker

IPC: H04M3/42

CPC classification number: H04M3/56 ,  H04M3/42221 ,  H04M3/428 ,  H04M3/58

Abstract: Established multimodal conversations are enabled to be parked within an enhanced communication system such that a subscriber of the system can be notified through a variety of means and enabled to retrieve selected or all modalities for continuing the conversation. Different modalities may be parked together or separately. While waiting for the subscriber to retrieve the conversation, a participant may receive audio, video, presentation, or other forms of content as playback.

Abstract translation: 建立的多模式会话能够被停放在增强的通信系统内，使得可以通过各种手段通知系统的用户，并且能够检索用于继续对话的所选择的或所有模式。 不同的方式可以停放在一起或分开。 在等待用户取回会话的同时，参与者可以接收音频，视频，呈现或其他形式的内容作为回放。

公开(公告)号：US08364761B2

公开(公告)日：2013-01-29

申请号：US11769976

申请日：2007-06-28

Applicant: Rajesh Ramanathan ,  Pradipta Kumar Basu

Inventor： Rajesh Ramanathan ,  Pradipta Kumar Basu

IPC: G06F15/16

CPC classification number: H04L65/1066 ,  H04M3/2218 ,  H04M3/58

Abstract: The claimed subject matter provides a system and/or a method that facilitates maintaining identification data for a real-time communication. A unified communications component can enable real-time communications by employing a communication session with at least one data communication mode, wherein the communication session can include conversation identification (ID). An invitation from a source to a target can initiate at least one of the communication session or the at least one data communication mode within the communication session. An update component can generate an additional conversation ID for the communication session upon detecting the invitation is forwarded by the target.

Abstract translation: 所要求保护的主题提供了便于维护用于实时通信的识别数据的系统和/或方法。 统一通信组件可以通过采用具有至少一种数据通信模式的通信会话来实现实时通信，其中通信会话可以包括会话识别（ID）。 从源到目标的邀请可以在通信会话内启动通信会话或至少一个数据通信模式中的至少一个。 检测到由目标转发的邀请后，更新组件可以生成用于通信会话的附加会话ID。

公开(公告)号：US20130006879A1

公开(公告)日：2013-01-03

申请号：US13171287

申请日：2011-06-28

Applicant: Rajesh Ramanathan ,  Hubert Van Hoof

Inventor： Rajesh Ramanathan ,  Hubert Van Hoof

IPC: G06Q99/00

CPC classification number: G06Q50/01 ,  G06Q10/10

Abstract: A computing device collects data from one or more data sources. The data sources are separate from a social networking service. The computing device uses the data from the data sources to generate group membership suggestions for members of a given user's social network. Because the computing device suggests the group memberships, the given user may be more likely to assign members of the given user's social network to groups. When the given user shares posts on the social networking service, the given user can limit access to the posts to members of selected groups.

Abstract translation: 计算设备从一个或多个数据源收集数据。 数据源与社交网络服务分开。 计算设备使用来自数据源的数据来为给定用户的社交网络的成员生成组成员建议。 由于计算设备建议组成员身份，给定的用户可能更有可能将给定用户的社交网络的成员分配给组。 当给定的用户在社交网络服务上分享帖子时，给定的用户可以限制对所选组的成员对帖子的访问。

公开(公告)号：US20120311447A1

公开(公告)日：2012-12-06

申请号：US13152330

申请日：2011-06-03

Applicant: Ellen Lizabeth Chisa ,  Rajesh Ramanathan ,  Hubert Van Hoof

Inventor： Ellen Lizabeth Chisa ,  Rajesh Ramanathan ,  Hubert Van Hoof

IPC: G06F3/16 ,  G06F3/033 ,  G06F3/00 ,  G06F7/00

CPC classification number: G06F11/3082 ,  G06F11/32 ,  G06F11/3438 ,  G06F11/3466 ,  G06F2201/865

Abstract: Activity data generated during a day or other time period on one or more computing devices is collected and aggregated. The aggregated data is then presented through an activity review user interface. The activity review user interface can be presented on a large format display device, such as a projector or television. The activity review user interface can also be navigated using natural input methods, such as gesture and voice input.

Abstract translation: 收集并聚合在一个或多个计算设备上的一天或其他时间段期间生成的活动数据。 然后通过活动审查用户界面显示聚合数据。 活动审查用户界面可以呈现在诸如投影仪或电视的大型显示设备上。 活动审查用户界面也可以使用自然输入法（如手势和语音输入）进行导航。

公开(公告)号：US20120059892A1

公开(公告)日：2012-03-08

申请号：US13292780

申请日：2011-11-09

Applicant: Rajesh Ramanathan ,  Eran Shtiegman

Inventor： Rajesh Ramanathan ,  Eran Shtiegman

IPC: G06F15/16

CPC classification number: H04M1/64 ,  H04L51/14 ,  H04L51/36 ,  H04M1/663 ,  H04M1/7255 ,  H04M1/72552

Abstract: The claimed subject matter provides a system and/or a method that facilitates managing an incoming data communication in connection with unified communications. A unified communications component can employ unified communications for a data communication with at least the following data communication modes: an email data communication mode, a voice data communication mode, and a voicemail data communication mode. A unified rules component can automatically redirect the data communication to a delegate for receipt based upon a universal rule, the universal rule is uniformly applicable to at least two of the email data communication mode, the voice data communication mode, or the voicemail data communication mode.

Abstract translation: 所要求保护的主题提供了有助于管理与统一通信有关的输入数据通信的系统和/或方法。 统一通信组件可以采用至少以下数据通信模式的数据通信的统一通信：电子邮件数据通信模式，语音数据通信模式和语音邮件数据通信模式。 统一规则组件可​​以根据通用规则自动地将数据通信重定向到代表以进行接收，通用规则统一地适用于电子邮件数据通信模式，语音数据通信模式或语音邮件数据通信模式中的至少两个 。

公开(公告)号：US08068588B2

公开(公告)日：2011-11-29

申请号：US11768439

申请日：2007-06-26

Applicant: Rajesh Ramanathan ,  Eran Shtiegman

Inventor： Rajesh Ramanathan ,  Eran Shtiegman

IPC: H04M1/64

CPC classification number: H04M1/64 ,  H04L51/14 ,  H04L51/36 ,  H04M1/663 ,  H04M1/7255 ,  H04M1/72552

Abstract: The claimed subject matter provides a system and/or a method that facilitates managing an incoming data communication in connection with unified communications. A unified communications component can employ unified communications for a data communication with at least the following data communication modes: an email data communication mode, a voice data communication mode, and a voicemail data communication mode. A unified rules component can automatically redirect the data communication to a delegate for receipt based upon a universal rule, the universal rule is uniformly applicable to at least two of the email data communication mode, the voice data communication mode, or the voicemail data communication mode.

Abstract translation: 所要求保护的主题提供了有助于管理与统一通信有关的输入数据通信的系统和/或方法。 统一通信组件可以采用至少以下数据通信模式的数据通信的统一通信：电子邮件数据通信模式，语音数据通信模式和语音邮件数据通信模式。 统一规则组件可​​以根据通用规则自动地将数据通信重定向到代表以进行接收，通用规则统一地适用于电子邮件数据通信模式，语音数据通信模式或语音邮件数据通信模式中的至少两个 。

公开(公告)号：US20100322402A1

公开(公告)日：2010-12-23

申请号：US12486778

申请日：2009-06-18

Applicant: Rajesh Ramanathan ,  Adrian Potra

Inventor： Rajesh Ramanathan ,  Adrian Potra

IPC: H04M3/42

CPC classification number: H04M3/42059 ,  H04M3/436 ,  H04M3/54 ,  H04M7/0075

Abstract: Architecture for enabling user identities of callers to be collected from data sources and aggregated into respective meta-identities for each caller. Alternate user identities are searched, collected and associated with the meta-identity that can be a user name. A routing rule applied to the meta-identity is then applied across the alternate identities. The user identities can include a name of the caller, a phone number of the caller, or caller information collected from an external source. The phone numbers can include a partial phone number that is normalized into a full phone number format. The user identities can be mapped to the meta-identity and stored according to a hierarchy of confidence ratings. The user identities can be tagged with corresponding data source identifiers that designate respective data sources of the user identities. Conflict resolution is provided for selecting a suitable call routing path between callers having similar meta-identities.

Abstract translation: 用于使呼叫者的用户身份能够从数据源收集并聚合成每个呼叫者的相应元认证的体系结构。 搜索，收集替代用户身份，并将其与可以是用户名的元标识相关联。 然后，应用于元标识的路由规则跨备用标识应用。 用户身份可以包括呼叫者的姓名，呼叫者的电话号码或从外部来源收集的呼叫者信息。 电话号码可以包括被标准化为完整电话号码格式的部分电话号码。 可以将用户身份映射到元标识并根据置信度等级的层次来存储。 可以使用指定用户身份的相应数据源的相应数据源标识符标记用户身份。 提供了冲突解决，用于在具有相似元身份的呼叫者之间选择合适的呼叫路由路径。

公开(公告)号：US20100296640A1

公开(公告)日：2010-11-25

申请号：US12469538

申请日：2009-05-20

Applicant: Brian Stucker ,  Rajesh Ramanathan

Inventor： Brian Stucker ,  Rajesh Ramanathan

IPC: H04M11/00 ,  H04M3/42

CPC classification number: H04M3/42374 ,  H04M3/42195

Abstract: Users in an enhanced communication system are enabled to tag other users so that the tagging user is notified when both the tagged and tagging users meet a predefined criterion of presence states and/or available modalities to the tagging and the tagged users. The tagging user may then, optionally, initiate a multimodal session with the tagged user utilizing the set of modalities originally specified or another set.

Abstract translation: 加强通信系统中的用户能够标记其他用户，以便标签用户在标记和标记用户满足预定标准的存在状态和/或标记用户和标记用户的可用模式时被通知。 然后，标记用户可以可选地利用最初指定的模式集合或另一组来启动与标记的用户的多模式会话。