Abstract:
Client devices/applications associated with a subscriber of an enhanced communication system are enabled to generate communication records identifying individual communication sessions along with tie-breaker values such that the records can be evaluated following a trigger event and duplicate records for the same subscriber can be removed in order to provide accurate information to the subscriber when the event is over.
Abstract:
Users in an enhanced communication system are enabled to tag other users so that the tagging user is notified when both the tagged and tagging users meet a predefined criterion of presence states and/or available modalities to the tagging and the tagged users. The tagging user may then, optionally, initiate a multimodal session with the tagged user utilizing the set of modalities originally specified or another set.
Abstract:
Established multimodal conversations are enabled to be parked within an enhanced communication system such that a subscriber of the system can be notified through a variety of means and enabled to retrieve selected or all modalities for continuing the conversation. Different modalities may be parked together or separately. While waiting for the subscriber to retrieve the conversation, a participant may receive audio, video, presentation, or other forms of content as playback.
Abstract:
Users in an enhanced communication system are enabled to tag other users so that the tagging user is notified when both the tagged and tagging users meet a predefined criterion of presence states and/or available modalities to the tagging and the tagged users. The tagging user may then, optionally, initiate a multimodal session with the tagged user utilizing the set of modalities originally specified or another set.
Abstract:
Established multimodal conversations are enabled to be parked within an enhanced communication system such that a subscriber of the system can be notified through a variety of means and enabled to retrieve selected or all modalities for continuing the conversation. Different modalities may be parked together or separately. While waiting for the subscriber to retrieve the conversation, a participant may receive audio, video, presentation, or other forms of content as playback.
Abstract:
Established multimodal conversations are enabled to be parked within an enhanced communication system such that a subscriber of the system can be notified through a variety of means and enabled to retrieve selected or all modalities for continuing the conversation. Different modalities may be parked together or separately. While waiting for the subscriber to retrieve the conversation, a participant may receive audio, video, presentation, or other forms of content as playback.
Abstract:
Client devices/applications associated with a subscriber of an enhanced communication system are enabled to generate communication records identifying individual communication sessions along with tie-breaker values such that the records can be evaluated following a trigger event and duplicate records for the same subscriber can be removed in order to provide accurate information to the subscriber when the event is over.
Abstract:
The present invention provides a technique for providing a forced hold service such as is used for an emergency services call, which is supported at least in part over a packet network. The forced hold service acts to effectively hold a connection for the call with a called party, even when the caller takes an action that would normally end a call, such as going on hook, pressing end, or the like. When the caller takes an action that would normally end the call, the forced hold service allows the caller to automatically reconnect to the emergency services provider over the held connection upon going offhook, pressing send, or the like. Alternatively, the emergency services provider can effectively re-engage the call wherein the caller is reconnected over the held connection upon going offhook, pressing send, or the like.
Abstract:
The present invention incorporates an intermediary proxy rules device that has access to information regarding network address and port bindings or network address and port translations. This intermediary function communicates translated address information to other devices on the network, such as the policy and charging rule function and policy and charging enforcement function. The full communication and coordination of this information coordinates correct translation address information and other necessary information to these PCRF and PCEF devices, which eliminates many of the problems associated with the session set-up and maintenance with other networks.
Abstract:
An origination terminal initiates a call by providing a third party call control message in association with a traffic channel request. While the traffic channel is being established, the service node may initiate third party call control to initiate a call leg to the destination terminal on behalf of the origination terminal. As such, the destination call leg is initiated earlier. Since the destination call leg is initiated earlier, a corresponding ringback message indicating that a call is being presented to the called party is provided to the origination terminal sooner. When the ringback message is received quickly, a corresponding ringback indication may be presented to the caller in less time than was previously possible. The process is made even more efficient by waiting until the ringback message is received from the destination terminal before providing the SDP information, or communication information, for the origination terminal to the destination terminal.