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公开(公告)号：US11842731B2
公开(公告)日：2023-12-12
申请号：US16951155
申请日：2020-11-18
Applicant: salesforce.com, inc.
Inventor： Charles Hart Isaacs , Vala Afshar , Bruce Richardson
CPC classification number: G10L15/22 , G01C21/3608 , G06F3/167 , G10L15/08 , G10L2015/088 , G10L2015/223
Abstract: The method system described herein is configured to identify and execute a next recommended action for a user based on the user's audio input. In an embodiment, the system is configured to receive audio input from the user and convert the audio input into a string. The system may identify an attribute associated with the user. The system may identify a type of action based on the string. The system may query a data repository using the attribute associated with the user to retrieve information associated with the type of action. The system may identify a recommended action for the user based on the information associated with the type of action. The system may then execute the recommended action for the user.
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公开(公告)号：US11803677B2
公开(公告)日：2023-10-31
申请号：US18146007
申请日：2022-12-23
Applicant: salesforce.com, inc.
Inventor： Charles Hart Isaacs
IPC: G06F30/20 , G06F9/451 , G06F16/27 , G06F113/02
CPC classification number: G06F30/20 , G06F9/451 , G06F16/27 , G06F2113/02
Abstract: Methods and systems are provided for generating an interactive simulation representing one or more assets based on one or more asset records. Based on information from asset records stored at a database system of a cloud-based computing system, an asset simulator module, executed at a cloud-based computing system, can generate one or more simulated representations of the assets. A simulator application executed at the cloud-based computing system can augment the simulated representations of the assets with (at least) additional information from the asset records stored in the database system, and generate a user interface that presents an interactive simulation of the assets. The user interface can include the simulated representations of the assets with the additional information from the asset records stored in the database system.
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Patent Agency Ranking
公开(公告)号：US11675642B2
公开(公告)日：2023-06-13
申请号：US17063127
申请日：2020-10-05
Applicant: salesforce.com, inc.
Inventor： Abhijit Sur , Charles Hart Isaacs
CPC classification number: G06F11/0709 , G06F11/006 , G06F11/0772 , G06F11/0793
Abstract: Techniques disclosed herein relate to managing notifications to a user associated with a computing device. The notifications correspond to a response to an indication of an exception condition on the computing device. The response to the exception condition includes a plurality of steps, including computer-implemented steps in which data objects output a plurality of notifications for the user. These notifications are processed by a notification choreographer and used to prepare a unified status communication. The unified status communication is output to the user and depicts information corresponding to a plurality of the notifications.
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公开(公告)号：US20230179537A1
公开(公告)日：2023-06-08
申请号：US18161471
申请日：2023-01-30
Applicant: salesforce.com, inc.
Inventor： Charles Hart Isaacs
CPC classification number: H04L47/70 , G06F16/27 , G06F16/2358 , H04L41/22 , H04L67/02 , H04L67/10 , H04L61/103
Abstract: Techniques are disclosed relating to creating and managing an information flow within a multi-layer computer network. In various embodiments, a computer system in a first layer within a multi-layer computer network, maintains state information defining an information flow within the multi-layer computer network. In various embodiments, the computer system assigns a particular action (that is included in the information flow) to be performed at a second, different layer of the multi-layer computer network. In various embodiments, the computer system generates program instructions to perform the particular action. The program instructions may be generated using device information accessible to the computer system and indicative of characteristics of a computer system within the second layer. In various embodiments, the computer system in the first layer causes the program instructions to be sent to the computer system in the second layer to perform the particular action as part of the defined information flow.
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公开(公告)号：US20210319915A1
公开(公告)日：2021-10-14
申请号：US17247037
申请日：2020-11-24
Applicant: salesforce.com, inc.
Inventor： Nadeem Ahmed , Sameer K. Bhatia , Charles Hart Isaacs
Abstract: Systems and methods may include obtaining, by a server computing system, data related to a first hotspot associated with a shared-health event, the data stored in a database system associated with the server computing system, the first hotspot associated with a first populated area, the data related to the first hotspot including at least demographic data of people testing positive for the shared-health event; performing, by the server computing system, pattern recognition to identify one or more patterns in the data related to the first hotspot; predicting, by the server computing system, a second hotspot associated with a second populated area based on the one or more patterns identified in the data related to the first hotspot, the second populated area being different from the first populated area; and performing, by the server computing system, operations to control an infectivity associated with the shared-health event in the second populated area.
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公开(公告)号：US20190354428A1
公开(公告)日：2019-11-21
申请号：US15985186
申请日：2018-05-21
Applicant: salesforce.com, inc.
Inventor： Abhijit Sur , Charles Hart Isaacs
Abstract: Techniques disclosed herein relate to managing notifications to a user associated with a computing device. The notifications correspond to a response to an indication of an exception condition on the computing device. The response to the exception condition includes a plurality of steps, including computer-implemented steps in which data objects output a plurality of notifications for the user. These notifications are processed by a notification choreographer and used to prepare a unified status communication. The unified status communication is output to the user and depicts information corresponding to a plurality of the notifications.
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27.发明申请公开(公告)号：US20160065632A1
公开(公告)日：2016-03-03
申请号：US14937704
申请日：2015-11-10
Applicant: salesforce.com, inc.
Inventor： Charles Hart Isaacs
IPC: H04L29/06 , G06F3/0484 , H04N7/14 , H04W4/00 , H04N7/15 , G06F3/0488 , H04L12/725
CPC classification number: H04L65/4015 , G06F3/0484 , G06F3/0488 , G06F3/04883 , G06Q50/01 , H04L45/3065 , H04L65/1069 , H04L65/4023 , H04L67/20 , H04M3/5191 , H04N7/141 , H04N7/147 , H04N7/155 , H04W4/21 , H04W4/60
Abstract: In accordance with disclosed embodiments, there are provided methods, systems, and apparatuses for implementing instant social image cobrowsing through the cloud, including, for example, means for loading an application at the client device, the application displaying a graphical interface at the client device; receiving input at the graphical interface of the client device to initiate an instant share session; generating an action at the client device to request an instant share session; communicating the action from the client device to a remote host organization via a public Internet; receiving, at the client device, a pointer to a dynamically created co-browse site at the host organization responsive to communicating the action from the client device to the remote host organization; following the pointer to the dynamically created co-browse site at the host organization communicably linking the client device with the host organization; and exchanging a video telephony stream between the client device and a remote party through the dynamically created co-browse site. Other related embodiments are disclosed.
Abstract translation: 根据所公开的实施例，提供了用于实现通过云的即时社交图像挖掘的方法，系统和装置，包括例如用于在客户端设备处加载应用的装置，在客户端设备处显示图形界面的应用 ; 在客户端设备的图形界面处接收输入以启动即时共享会话; 在所述客户端设备处产生动作以请求即时共享会话; 通过公共互联网将客户端设备的操作传达给远程主机组织; 在所述客户端设备处响应于将所述动作从所述客户端设备传送到所述远程主机组织，在所述主机组织处接收指向动态创建的共同浏览站点的指针; 遵循在主机组织上动态创建的共同浏览站点的指针，其可通信地将客户端设备链接到主机组织; 以及通过动态创建的共同浏览站点在客户端设备和远程方之间交换视频电话流。 公开了其他相关实施例。
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