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公开(公告)号:US20170124600A1
公开(公告)日:2017-05-04
申请号:US14926196
申请日:2015-10-29
Applicant: International Business Machines Corporation
Inventor: Erik H. Katzen , Sumit Patel
CPC classification number: G06Q30/0277 , G06Q50/01 , H04L51/063 , H04L51/32
Abstract: Embodiments of the invention provide a method, system and computer program product for social media messaging management for brand integrity. The method includes retrieving content from different Web sites from over a computer communications network into a social media messaging manager executing in memory of a host computing system. The method further includes parsing text of the retrieved content to identify information pertaining to a contemporaneous news event. Thereafter, the parsed text is matched to an advertising message disposed in a table stored in a data store coupled to the host computing system. Consequently, at least a portion of a social media message is generated incorporating the predetermined advertising message and the social media message is displayed in a user interface of the manager. Finally, the social media message is posted onto a social media messaging system by the manager over the computer communications network.
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公开(公告)号:US10659524B2
公开(公告)日:2020-05-19
申请号:US15172608
申请日:2016-06-03
Applicant: International Business Machines Corporation
Inventor: Liam S. Harpur , Erik H. Katzen , Sumit Patel , Pascal Wagner
Abstract: In an approach for determining a preferred communication channel, the computer receives a query that includes a unique client identifier. The computer retrieves one or more communication channels from an entry within a data repository, wherein the entry is associated with the received query. The computer determines one or more communication channel results based, at least in part, on one or more success rates respectively associated with the retrieved one or more communication channels within the data repository. The computer creates a first ordered list of communication channel results in which the determined one or more communication channel results are ordered based, at least in part, on the one or more success rates of the determined one or more communication channels. The computer selects a preferred communication channel from the created first ordered list of communication channel results. The computer initiates a communication via the selected preferred communication channel.
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公开(公告)号:US10417022B2
公开(公告)日:2019-09-17
申请号:US15184383
申请日:2016-06-16
Applicant: International Business Machines Corporation
Inventor: Liam S. Harpur , Erik H. Katzen , Sumit Patel , Pascal Wagner
IPC: G06F9/451 , G06F3/0481 , H04N21/431 , H04N21/4788 , H04N21/61 , H04N21/442 , H04N21/488 , H04N21/25 , H04N21/466 , H04L29/06 , G06F16/738 , G06F16/9535 , H04N21/44 , H04N21/475 , H04N21/658
Abstract: In an approach for providing assistance to a user viewing an online video, the computer receives an online video. The computer determines that an uncommon action occurs with the online video. The computer receives an issue based on the uncommon action. The computer receives one or more responses associated with the received issue. The computer identifies an at least one response from the received one or more responses associated with the received issue. The computer provides the identified at least one response.
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公开(公告)号:US20190236340A1
公开(公告)日:2019-08-01
申请号:US16377204
申请日:2019-04-06
Applicant: International Business Machines Corporation
Inventor: Liam Harpur , Erik H. Katzen , Sumit Patel , John Rice
IPC: G06K9/00 , H04L12/58 , G06K9/72 , H04N21/442
CPC classification number: G06K9/00315 , G06K9/00718 , G06K9/723 , G06K2009/00328 , G10L25/00 , H04L51/10 , H04L51/32 , H04N21/44218
Abstract: Embodiments of the invention provide a method, system and computer program product for video sentiment analysis in video messaging. In an embodiment of the invention, a method for video sentiment analysis in video messaging includes receiving different video contributions to a thread in a social system executing in memory of a computer and sensing from a plurality of the video contributions a contributor sentiment. Thereafter, a sentiment value for the different video contributions is computed and a sentiment value for a selected one of the video contributions is displayed in a user interface to the thread for an end user contributing a new video contribution to the thread.
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公开(公告)号:US10168795B2
公开(公告)日:2019-01-01
申请号:US15850286
申请日:2017-12-21
Applicant: International Business Machines Corporation
Inventor: Thomas E. Creamer , Erik H. Katzen , Sumit Patel
Abstract: A system, method and program product for processing user interests. A system is provided that includes: a gesture management system that receives gesture data from a collection device for an inputted interest of a user; a pattern detection system that receives and analyzes behavior data associated with the inputted interest; an interest affinity scoring system that calculates an affinity score for the inputted interest based on the gesture data and an analysis of the behavior data; a dynamic classification system that assigns a dynamically generated tag to the inputted interest based on an inputted context associated with the inputted interest; and a user interest database that stores structured interest information for the user, including a unique record for the inputted interest that includes the affinity score and dynamically generated tag.
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公开(公告)号:US10101820B2
公开(公告)日:2018-10-16
申请号:US15216060
申请日:2016-07-21
Applicant: International Business Machines Corporation
Inventor: Thomas E. Creamer , Erik H. Katzen , Sumit Patel
Abstract: A system, method and program product for processing user interests. A system is provided that includes: a gesture management system that receives gesture data from a collection device for an inputted interest of a user; a pattern detection system that receives and analyzes behavior data associated with the inputted interest; an interest affinity scoring system that calculates an affinity score for the inputted interest based on the gesture data and an analysis of the behavior data; a dynamic classification system that assigns a dynamically generated tag to the inputted interest based on an inputted context associated with the inputted interest; and a user interest database that stores structured interest information for the user, including a unique record for the inputted interest that includes the affinity score and dynamically generated tag.
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公开(公告)号:US09998926B1
公开(公告)日:2018-06-12
申请号:US15695039
申请日:2017-09-05
Applicant: International Business Machines Corporation
Inventor: Martin J. Gale , Erik H. Katzen
IPC: H04L29/06 , H04W12/10 , H04L29/08 , G06F12/0862 , G06F21/56
CPC classification number: H04W12/10 , G06F12/0862 , G06F21/567 , G06F2212/602 , H04L41/147 , H04L63/1408 , H04L67/12 , H04L67/18 , H04L67/2842 , H04L67/2847
Abstract: An approach to preemptive mobile data caching is provided, the approach involves retrieving personal user data associated with a user of a mobile computing device, retrieving external data associated with network service availability, predicting a location the user is travelling to based on the personal user data retrieved, determining a data security risk profile associated with the location predicted, based on the personal user data and the external data retrieved, determining data to be prefetched in advance of a user request for the data, wherein the data is determined based on an analysis of the personal user data retrieved, the location predicted and the data security risk profile and prefetching the data determined in advance of the user request for the data.
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公开(公告)号:US20180091942A1
公开(公告)日:2018-03-29
申请号:US15622358
申请日:2017-06-14
Applicant: International Business Machines Corporation
Inventor: Al Chakra , Liam Harpur , Erik H. Katzen , John Rice
IPC: H04W4/02
CPC classification number: H04W4/023 , H04M1/72572 , H04W12/02 , H04W40/20
Abstract: Approaches presented herein enable servicing a location request for a user device by providing anonymized location data. Specifically, a location request for a user device is received from an application server associated with a location-based/location-tracking application. Based on an application setting option associated with the location-based/location-tracking application, a geographic cell is defined. A set of available participating devices within the geographic cell is identified. A participating device is selected from the set of available participating devices. The location request is routed to the selected participating device, wherein the selected participating device forwards a location of the selected participating device to the application server.
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公开(公告)号:US20180025221A1
公开(公告)日:2018-01-25
申请号:US15215557
申请日:2016-07-20
Applicant: International Business Machines Corporation
Inventor: Liam Harpur , Erik H. Katzen , Sumit Patel , John Rice
CPC classification number: G06K9/00315 , G06K9/723 , G06K2009/00328 , G10L25/00 , H04L51/10 , H04L51/32 , H04N21/44218
Abstract: Embodiments of the invention provide a method, system and computer program product for video sentiment analysis in video messaging. In an embodiment of the invention, a method for video sentiment analysis in video messaging includes receiving different video contributions to a thread in a social system executing in memory of a computer and sensing from a plurality of the video contributions a contributor sentiment. Thereafter, a sentiment value for the different video contributions is computed and a sentiment value for a selected one of the video contributions is displayed in a user interface to the thread for an end user contributing a new video contribution to the thread.
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公开(公告)号:US20170353529A1
公开(公告)日:2017-12-07
申请号:US15172608
申请日:2016-06-03
Applicant: International Business Machines Corporation
Inventor: Liam S. Harpur , Erik H. Katzen , Sumit Patel , Pascal Wagner
CPC classification number: H04L67/10 , G06Q50/01 , H04L67/14 , H04L67/18 , H04L67/306
Abstract: In an approach for determining a preferred communication channel, the computer receives a query that includes a unique client identifier. The computer retrieves one or more communication channels from an entry within a data repository, wherein the entry is associated with the received query. The computer determines one or more communication channel results based, at least in part, on one or more success rates respectively associated with the retrieved one or more communication channels within the data repository. The computer creates a first ordered list of communication channel results in which the determined one or more communication channel results are ordered based, at least in part, on the one or more success rates of the determined one or more communication channels. The computer selects a preferred communication channel from the created first ordered list of communication channel results. The computer initiates a communication via the selected preferred communication channel.
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