SOCIAL MEDIA MESSAGING MANAGEMENT FOR BRAND INTEGRITY

    公开(公告)号:US20170124600A1

    公开(公告)日:2017-05-04

    申请号:US14926196

    申请日:2015-10-29

    CPC classification number: G06Q30/0277 G06Q50/01 H04L51/063 H04L51/32

    Abstract: Embodiments of the invention provide a method, system and computer program product for social media messaging management for brand integrity. The method includes retrieving content from different Web sites from over a computer communications network into a social media messaging manager executing in memory of a host computing system. The method further includes parsing text of the retrieved content to identify information pertaining to a contemporaneous news event. Thereafter, the parsed text is matched to an advertising message disposed in a table stored in a data store coupled to the host computing system. Consequently, at least a portion of a social media message is generated incorporating the predetermined advertising message and the social media message is displayed in a user interface of the manager. Finally, the social media message is posted onto a social media messaging system by the manager over the computer communications network.

    Preferred contact decision service
    22.
    发明授权

    公开(公告)号:US10659524B2

    公开(公告)日:2020-05-19

    申请号:US15172608

    申请日:2016-06-03

    Abstract: In an approach for determining a preferred communication channel, the computer receives a query that includes a unique client identifier. The computer retrieves one or more communication channels from an entry within a data repository, wherein the entry is associated with the received query. The computer determines one or more communication channel results based, at least in part, on one or more success rates respectively associated with the retrieved one or more communication channels within the data repository. The computer creates a first ordered list of communication channel results in which the determined one or more communication channel results are ordered based, at least in part, on the one or more success rates of the determined one or more communication channels. The computer selects a preferred communication channel from the created first ordered list of communication channel results. The computer initiates a communication via the selected preferred communication channel.

    Automated learning and gesture based interest processing

    公开(公告)号:US10168795B2

    公开(公告)日:2019-01-01

    申请号:US15850286

    申请日:2017-12-21

    Abstract: A system, method and program product for processing user interests. A system is provided that includes: a gesture management system that receives gesture data from a collection device for an inputted interest of a user; a pattern detection system that receives and analyzes behavior data associated with the inputted interest; an interest affinity scoring system that calculates an affinity score for the inputted interest based on the gesture data and an analysis of the behavior data; a dynamic classification system that assigns a dynamically generated tag to the inputted interest based on an inputted context associated with the inputted interest; and a user interest database that stores structured interest information for the user, including a unique record for the inputted interest that includes the affinity score and dynamically generated tag.

    Automated learning and gesture based interest processing

    公开(公告)号:US10101820B2

    公开(公告)日:2018-10-16

    申请号:US15216060

    申请日:2016-07-21

    Abstract: A system, method and program product for processing user interests. A system is provided that includes: a gesture management system that receives gesture data from a collection device for an inputted interest of a user; a pattern detection system that receives and analyzes behavior data associated with the inputted interest; an interest affinity scoring system that calculates an affinity score for the inputted interest based on the gesture data and an analysis of the behavior data; a dynamic classification system that assigns a dynamically generated tag to the inputted interest based on an inputted context associated with the inputted interest; and a user interest database that stores structured interest information for the user, including a unique record for the inputted interest that includes the affinity score and dynamically generated tag.

    ANONYMIZING LOCATION DATA
    28.
    发明申请

    公开(公告)号:US20180091942A1

    公开(公告)日:2018-03-29

    申请号:US15622358

    申请日:2017-06-14

    CPC classification number: H04W4/023 H04M1/72572 H04W12/02 H04W40/20

    Abstract: Approaches presented herein enable servicing a location request for a user device by providing anonymized location data. Specifically, a location request for a user device is received from an application server associated with a location-based/location-tracking application. Based on an application setting option associated with the location-based/location-tracking application, a geographic cell is defined. A set of available participating devices within the geographic cell is identified. A participating device is selected from the set of available participating devices. The location request is routed to the selected participating device, wherein the selected participating device forwards a location of the selected participating device to the application server.

    PREFERRED CONTACT DECISION SERVICE
    30.
    发明申请

    公开(公告)号:US20170353529A1

    公开(公告)日:2017-12-07

    申请号:US15172608

    申请日:2016-06-03

    CPC classification number: H04L67/10 G06Q50/01 H04L67/14 H04L67/18 H04L67/306

    Abstract: In an approach for determining a preferred communication channel, the computer receives a query that includes a unique client identifier. The computer retrieves one or more communication channels from an entry within a data repository, wherein the entry is associated with the received query. The computer determines one or more communication channel results based, at least in part, on one or more success rates respectively associated with the retrieved one or more communication channels within the data repository. The computer creates a first ordered list of communication channel results in which the determined one or more communication channel results are ordered based, at least in part, on the one or more success rates of the determined one or more communication channels. The computer selects a preferred communication channel from the created first ordered list of communication channel results. The computer initiates a communication via the selected preferred communication channel.

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