公开(公告)号：US20220207407A1

公开(公告)日：2022-06-30

申请号：US17134430

申请日：2020-12-27

Applicant: salesforce.com, inc.

Inventor： Yuxi Zhang ,  Kexin Xie

IPC: G06N20/00 ,  G06N5/04 ,  G06F16/28

Abstract: Systems, devices, and techniques are disclosed for localization of machine learning models trained with global data. Data sets of event data for users may be received. The data sets may belong to separate groups. The data sets of event data may be combined to generate a global data set. A matrix factorization model may be trained using the global data set to generate a globally trained matrix factorization model. A localization group data set may be generated including event data from the global data set for users from a first of the groups. The globally trained matrix factorization model may be trained with the localization group data set to generate a localized matrix factorization model for the first of the groups.

公开(公告)号：US11373232B2

公开(公告)日：2022-06-28

申请号：US16421525

申请日：2019-05-24

Applicant: Salesforce.com, Inc.

Inventor： Tejas Sanghavi ,  Marco Casalaina

IPC: G06Q10/00 ,  G06Q30/06 ,  G06N5/04 ,  G06F16/2457 ,  G06Q30/02

Abstract: A graphical user interface (GUI) may be provided by a computing system that implements a database system for presentation at a client device. The GUI may display a designated one or more criteria for selecting one of a plurality of recommendations for a target object instance associated with a designated object definition. A predictive model for determining a propensity score for selected ones of the plurality of recommendations in association with the target object instance may be configured. The propensity score may be a function of one or more data field values associated with the target object instance and may be configured based on user input received via the graphical user interface. The predictive model may be stored on a storage medium for retrieval when selecting recommendations in response to requests received to access instances of the designated object definition.

公开(公告)号：US11371845B2

公开(公告)日：2022-06-28

申请号：US17223572

申请日：2021-04-06

Applicant: Salesforce.com, Inc.

Inventor： John Brian Stewart ,  Benjamin Louis Brantly ,  Brian Kenneth Hubbard ,  Alexander Levi Daniels ,  Michael Christopher Brown ,  Edward Wachira Mwangi ,  Benjamin Daryl Bagley ,  Abraham Javier Reyes ,  Justine Lee Horitski

IPC: G06F3/048 ,  G01C21/00 ,  G01C21/36 ,  G06F3/04812 ,  G06Q30/02

Abstract: A geo-analytical program is integrated into a customer relationship management (CRM) solution. Via the geo-analytical program, users are able to define layer configuration settings for a layer for plotting on a map-based GUI. Layer configuration settings for a respective layer comprise an indication of a data object type serving as a base object type for the respective layer. A method involves receiving from a user user-defined configuration settings for a first layer, electronically receiving, at a geospatial computer system, geospatial data for a plurality of connected devices; electronically receiving, at the geo-analytical program from the geospatial computer system, real-time geospatial data for the plurality of connected devices; and utilizing, by the geo-analytical program, the user-defined layer configuration settings for the first layer to plot the first layer on the map-based GUI based on the received real-time geospatial data for the plurality of connected devices.

公开(公告)号：US11368464B2

公开(公告)日：2022-06-21

申请号：US16698970

申请日：2019-11-28

Applicant: salesforce.com, inc.

Inventor： Ankur Gupta ,  Anuj Gargeya Malkapuram

IPC: H04L9/40

Abstract: An online system monitors resources utilization by users connecting with the online system and detects unauthorized resource utilization. The online system collects samples of browser attributes from browsers interacting with the online system. The online system determines statistics describing the browser attributes based on the collected samples for that user. The online system receives values of browser attributes for a new request received from a user and determines a browser score indicating a likelihood that the new request was sent from a new client device different from the client devices used by the user during the time interval. If the online system determines that the score indicates that the new request was sent by the new client device, the online system takes mitigating actions to control the unauthorized resource utilization, for example, by requesting credentials for authenticating the request.

公开(公告)号：US11366578B2

公开(公告)日：2022-06-21

申请号：US17158882

申请日：2021-01-26

Applicant: salesforce.com, inc.

Inventor： Vineeth Anand Nair ,  Lakshmi Srinivas Parimi ,  Ashok Shivarudraiah ,  Alan Mathias Hoffman ,  Nigel Wallace Menger ,  Neil Raymond Parsons ,  Kasia Fichtner ,  Pamela Sue Walquist ,  Sarah Flamion ,  Matthew Westover ,  Jamin Hall

IPC: G06F3/04842 ,  G06F16/248

Abstract: A method for data processing includes displaying, at a user interface, a plurality of attributes that are defined by a data model configured for a tenant of a multi-tenant system. The plurality of attributes includes a one-to-many attribute that is configured to support multiple inputs and a direct attribute configured to support a single input. The method may further include receiving a selection of a first one-to-many attribute for defining an expression for identifying a segment of entities. The method may further include activating, for selection at the user interface, a subset of the attributes based on each attribute of the subset being dependent on the first attribute. The method may further include receiving an indication of the expression, executing a database query to identify the segment of entities, and transmitting, to a content communication system, an indication of the segment of entities.

公开(公告)号：US20220188900A1

公开(公告)日：2022-06-16

申请号：US17688159

申请日：2022-03-07

Applicant: salesforce.com, inc.

Inventor： Joshua Correa ,  Alexander Kushkuley

IPC: G06Q30/06 ,  G06N7/00 ,  G06Q30/02

Abstract: A group of recommendations related to an item, such as an item of content presented to a user in a page, can be ranked according to a probability distribution that is iteratively updated with each user interaction. For practical implementations, a click stream of interactions may be logged, and then applied in a batch process to update the probability distribution on any suitable schedule independent of the timing of incoming user interactions.

公开(公告)号：US20220188327A1

公开(公告)日：2022-06-16

申请号：US17124250

申请日：2020-12-16

Applicant: Salesforce.com, Inc.

Inventor： Nadeem Marfani ABOOBAKER ,  Zuye Zheng ,  Vaibhav Garg ,  Niranjan Yadavali ,  Khushboo SHAH

IPC: G06F16/26 ,  G06F9/451 ,  G06F16/25 ,  G06F16/248

Abstract: Described herein are systems, apparatus, methods and computer program products configured for componentized dashboards for data visualization. In certain embodiments, a component may be configured to be integrated within a dashboard. The component may receive data from one or more user database and provide one or more representations of the data. The component may be integrated within the dashboard as a separate component. That is, the component may provide the plurality of representations independent of the dashboard. The component may be maintained independent of the dashboard and, thus, may be updated independent of the dashboard.

公开(公告)号：US20220188319A1

公开(公告)日：2022-06-16

申请号：US17118993

申请日：2020-12-11

Applicant: salesforce.com, inc.

Inventor： Rachel Blank ,  Fabiha Johura Hannan ,  Akanksha Grover ,  Priyank Saxena ,  Amit Sharma ,  Samson Richard Wong ,  Dinesh Rohra ,  Kapil Agarwal ,  Katharine Grace Bowerman

IPC: G06F16/2457 ,  G06F16/23 ,  G06Q30/02 ,  G06F40/35 ,  G06F16/683 ,  H04M3/51 ,  G06N20/00

Abstract: Leveraging time-based comments on communications recordings is described. A system determines a comment time for a communications recording associated with a database record. The system receives a comment for the communications recording and generates a comment thread which includes the comment. If a media player is displaying a player control that is associated with the communications recording, the system causes the comment time and the comment thread and/or a comment thread indicator to be displayed with the player control that is displayed by the media player. The system initiates generation of a feed item, which includes the comment and references the communications recording, thereby causing the output of the feed item via an information feed associated with the database record to any system user associated with the database record.

公开(公告)号：US11360990B2

公开(公告)日：2022-06-14

申请号：US16449335

申请日：2019-06-21

Applicant: salesforce.com, inc.

Inventor： Arun Kumar Jagota

IPC: G06F16/2458 ,  G06N20/00 ,  G06F40/295

Abstract: A method and system of matching field values of a field type are described. Blurring operations are applied on a first and second values to obtain blurred values. A first maximum score is determined from first scores for blurred values, where each one of the first scores is indicative of a confidence that a match of the first and the second values occurs with knowledge of a first blurred value. A second maximum score is determined from second scores for the blurred values, where each one of the second scores is indicative of a confidence that a non-match of the first and the second values occurs with knowledge of the first blurred value. Responsive to determining that the first maximum score is greater than the second maximum score, an indication that the first value matches the second value is output.

公开(公告)号：US11360765B2

公开(公告)日：2022-06-14

申请号：US16865184

申请日：2020-05-01

Applicant: salesforce.com, inc.

Inventor： Michael Dwayne Miller ,  Andrew Fawcett ,  Christopher Wall ,  Jeffrey Michael Bartolotta

IPC: G06F8/76 ,  G06F8/60 ,  G06F9/54

Abstract: A method and system for deploying a function in a polyglot serverless elastic runtime execution environment includes receiving function code via a development environment, combining the function code with middleware layers for polyglot serverless elastic runtime execution environment to form an executable function for the polyglot serverless elastic runtime execution environment, and deploying the executable function to the polyglot serverless elastic runtime execution environment.