公开(公告)号：US11366578B2

公开(公告)日：2022-06-21

申请号：US17158882

申请日：2021-01-26

Applicant: salesforce.com, inc.

Inventor： Vineeth Anand Nair ,  Lakshmi Srinivas Parimi ,  Ashok Shivarudraiah ,  Alan Mathias Hoffman ,  Nigel Wallace Menger ,  Neil Raymond Parsons ,  Kasia Fichtner ,  Pamela Sue Walquist ,  Sarah Flamion ,  Matthew Westover ,  Jamin Hall

IPC: G06F3/04842 ,  G06F16/248

Abstract: A method for data processing includes displaying, at a user interface, a plurality of attributes that are defined by a data model configured for a tenant of a multi-tenant system. The plurality of attributes includes a one-to-many attribute that is configured to support multiple inputs and a direct attribute configured to support a single input. The method may further include receiving a selection of a first one-to-many attribute for defining an expression for identifying a segment of entities. The method may further include activating, for selection at the user interface, a subset of the attributes based on each attribute of the subset being dependent on the first attribute. The method may further include receiving an indication of the expression, executing a database query to identify the segment of entities, and transmitting, to a content communication system, an indication of the segment of entities.

公开(公告)号：US20220121629A1

公开(公告)日：2022-04-21

申请号：US17158895

申请日：2021-01-26

Applicant: salesforce.com, inc.

Inventor： Vineeth Anand Nair ,  Alan Mathias Hoffman ,  Nigel Wallace Menger ,  Neil Raymond Parsons ,  Kasia Fichtner ,  Pamela Sue Walquist ,  Sarah Flamion ,  Matthew Westover ,  Jamin Hall ,  Ashok Shivarudraiah

IPC: G06F16/21 ,  G06F16/28 ,  G06F16/2455 ,  G06F9/451

Abstract: A method for data processing includes identifying, for communication of a content object, a segment of entities based at least in part on a selection of a first attribute at a user interface. The first attribute may be selected from attributes defined by a data model and configured for a tenant of a multi-tenant system. The method further includes activating a set of attributes of the plurality of attributes based at least in part on the identified segment of entities and the data model. The method further includes, receiving a selection of a second attribute of the set of attributes, identifying, for the segment of entities, a set of inputs corresponding to the selected second attribute, and transmitting, to a content communication system for distribution of the content object, an indication of a plurality of entity identifiers corresponding to the segment of entities and the set of inputs.

公开(公告)号：US20220121350A1

公开(公告)日：2022-04-21

申请号：US17158882

申请日：2021-01-26

Applicant: salesforce.com, Inc.

Inventor： Vineeth Anand Nair ,  Lakshmi Srinivas Parimi ,  Ashok Shivarudraiah ,  Alan Mathias Hoffman ,  Nigel Wallace Menger ,  Neil Raymond Parsons ,  Kasia Fichtner ,  Pamela Sue Walquist ,  Sarah Flamion ,  Matthew Westover ,  Jamin Hall

IPC: G06F3/0484 ,  G06F16/248

Abstract: A method for data processing includes displaying, at a user interface, a plurality of attributes that are defined by a data model configured for a tenant of a multi-tenant system. The plurality of attributes includes a one-to-many attribute that is configured to support multiple inputs and a direct attribute configured to support a single input. The method may further include receiving a selection of a first one-to-many attribute for defining an expression for identifying a segment of entities. The method may further include activating, for selection at the user interface, a subset of the attributes based on each attribute of the subset being dependent on the first attribute. The method may further include receiving an indication of the expression, executing a database query to identify the segment of entities, and transmitting, to a content communication system, an indication of the segment of entities.

公开(公告)号：US11556600B2

公开(公告)日：2023-01-17

申请号：US16779333

申请日：2020-01-31

Applicant: salesforce.com, inc.

Inventor： Vineeth Anand Nair ,  Jason Day ,  Narinder Singh ,  Noah Bruce Guyot ,  Aaron M. Popelka ,  Kasia Fichtner ,  Shengfan He ,  Pam Walquist

IPC: G06F7/02 ,  G06F16/00 ,  G06F16/9535 ,  G06F16/242 ,  G06F16/9538 ,  G06Q30/00 ,  G06F16/2458

Abstract: A data server may support segment identification based on a selected user profile. For example, a user may select a user profile as the basis for identifying a segment of additional user profiles. The server may identify attributes associated with the selected user identifier and generate an expression based on the identified subset. The expression may include a normalization function corresponding to at least one attribute. The normalization function may identify correlated attribute values for an attribute associated with the selected user profile. The data server may query a data storage system to identify the additional user profiles based on the expression. The data server may also support user defined Boolean expressions such that the expression is used to identify user identifiers associated with a first attribute and a second attribute.

公开(公告)号：US11321365B1

公开(公告)日：2022-05-03

申请号：US17156213

申请日：2021-01-22

Applicant: salesforce.com, inc.

Inventor： Vineeth Anand Nair ,  Ashok Shivarudraiah ,  Lakshmi Srinivas Parimi ,  Matthew Westover ,  Jamin Hall ,  Sarah Flamion ,  Aaron Popelka ,  David Kriebel ,  Narender Ramasahayam ,  Mitchell Loudenbeck ,  Praveen Savur ,  Sumit Garg ,  Kasia Fichtner

IPC: G06F16/00 ,  G06F16/28 ,  G06F3/0482

Abstract: A method for data processing includes identifying, for communication of a content object, a segment of entities including entities of a first entity class of a plurality of entity classes defined by a data model that is configured for a tenant of a multi-tenant system, where the data model defines relationships between entity classes of the plurality of entity classes. The method may further include activating for selection at a user interface at least one second entity class that is related to the first entity class based on the relationships and identifying a set of additional entities of the second entity class from the remaining entities that are related to the segment of entities as defined by the data model. The method may include transmitting to a content communication system an indication of the plurality of entity identifiers corresponding to a modified segment of entities that includes the additional entities.

公开(公告)号：US20220121690A1

公开(公告)日：2022-04-21

申请号：US17156213

申请日：2021-01-22

Applicant: salesforce.com, inc.

Inventor： Vineeth Anand Nair ,  Ashok Shivarudraiah ,  Lakshmi Srinivas Parimi ,  Matthew Westover ,  Jamin Hall ,  Sarah Flamion ,  Aaron Popelka ,  David Kriebel ,  Narender Ramasahayam ,  Mitchell Loudenbeck ,  Praveen Savur ,  Sumit Garg ,  Kasia Fichtner

IPC: G06F16/28 ,  G06F3/0482

Abstract: A method for data processing includes identifying, for communication of a content object, a segment of entities including entities of a first entity class of a plurality of entity classes defined by a data model that is configured for a tenant of a multi-tenant system, where the data model defines relationships between entity classes of the plurality of entity classes. The method may further include activating for selection at a user interface at least one second entity class that is related to the first entity class based on the relationships and identifying a set of additional entities of the second entity class from the remaining entities that are related to the segment of entities as defined by the data model. The method may include transmitting to a content communication system an indication of the plurality of entity identifiers corresponding to a modified segment of entities that includes the additional entities.

公开(公告)号：US20210334843A1

公开(公告)日：2021-10-28

申请号：US16860748

申请日：2020-04-28

Applicant: salesforce.com, inc.

Inventor： Eric Paul Wittke ,  Rick Muñoz ,  Derek Payne ,  Donald Owens ,  Jason Day ,  Kasia Fichtner ,  Vineeth Anand Nair

IPC: G06Q30/02 ,  G06F16/958 ,  G06F16/901

Abstract: Provided herein are system, apparatus, device, method and/or computer program product embodiments, and/or combinations and sub-combinations thereof for automatically embedding digital data in a message and capturing analytics for the digital data. In some embodiments, a server may retrieve information about a user. The server may execute a predictive analysis on the information about the user to identify digital data to be transmitted to the user. The digital data may include an embedded tag associated with an object. The server may automatically embed the identified digital data in a messaging prompt to be transmitted to the user. The server may identify the object associated with the embedded tag, using the embedded tag. The server may determine interaction data for the object and digital data and render the interaction data on a user interface.