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    TEXT MESSAGE NOTIFICATION FOR MULTIMEDIA SESSION AVAILABILITY IN WIRELESS COMMUNICATION NETWORKS
    12.
    发明申请
    TEXT MESSAGE NOTIFICATION FOR MULTIMEDIA SESSION AVAILABILITY IN WIRELESS COMMUNICATION NETWORKS 有权

    公开(公告)号：US20250007960A1

    公开(公告)日：2025-01-02

    申请号：US18345604

    申请日：2023-06-30

    Applicant: T-MOBILE INNOVATIONS LLC

    Inventor： Zaheer Mohammed Siddique

    IPC: H04L65/1016 ,  H04L65/1069 ,  H04L65/1073 ,  H04W4/12

    Abstract: Various embodiments comprise wireless communication network to notify user devices of user availability. In some examples, the wireless communication network comprises multimedia circuitry. The multimedia circuitry receives a multimedia registration request from a terminating user device and registers the terminating user device for multimedia services. The multimedia circuitry correlates the multimedia registration of the terminating user device with a multimedia session request received from an originating user device. The multimedia circuitry transfers a notification for delivery to the originating user device that indicates an availability of the terminating user device.

    Systems and methods for cross-channel communication management
    14.
    发明授权
    Systems and methods for cross-channel communication management 有权

    公开(公告)号：US12169843B1

    公开(公告)日：2024-12-17

    申请号：US17975304

    申请日：2022-10-27

    Applicant: United Services Automobile Association (USAA)

    Inventor： Yuibi Fujimoto ,  Michael James Waldmeier ,  Gage Robert Lynch

    IPC: G06Q30/016 ,  G06F3/0481 ,  G06F16/955 ,  G06F40/30 ,  H04L65/1069 ,  H04L67/02

    Abstract: Disclosed herein are systems and methods capable of establishing a communication session between a user and an analyst. The contents of the communication session are analyzed to make recommendations of goods and services to the user. Otherwise, the communication session may be redirected from one channel, for example, chatting to another channel, for example, voice call, to another analyst. The user's information and the communication session details are retained, and provided to another analyst before the user is redirected. Such systems, apparatuses, methods, and computer program products use real-time machine learning scoring algorithm to determine which analyst the users should be transferred to, and thereby saving a lot of time for both the analysts and the users, and significantly reduce misroutes by eliminating human errors.

    SYSTEMS AND METHODS FOR TELEPHONY NETWORK MANAGEMENT
    16.
    发明申请
    SYSTEMS AND METHODS FOR TELEPHONY NETWORK MANAGEMENT 有权

    公开(公告)号：US20240396950A1

    公开(公告)日：2024-11-28

    申请号：US18324626

    申请日：2023-05-26

    Applicant: Comcast Cable Communications, LLC

    Inventor： Tamika DAVIS ,  Levani ZANDARASHVILI ,  Joshua JACKSON ,  Rama MAHAJANAM

    IPC: H04L65/1069

    Abstract: Methods and systems for telephony traffic analysis and resource optimization are described herein. A computing device of a telephony network, such as a load balancer, may receive a request for connecting a call originating from outside the telephony network. Based on characteristics of the request, such as an originating call number, a destination call number, and the like, the computing device may determine a probability the call request may be completed by the telephony network. If the probability falls below a predefined threshold, the computing device may reject the call request. Thus, the call request may not be routed through the telephony network for connection attempts. This may save network resources from unnecessary waste, and may free the network to route calls with a higher chance of successful connections.

    Imaging apparatus, control method of the same, and recording medium
    18.
    发明授权
    Imaging apparatus, control method of the same, and recording medium 有权

    公开(公告)号：US12155699B2

    公开(公告)日：2024-11-26

    申请号：US18190859

    申请日：2023-03-27

    Applicant: CANON KABUSHIKI KAISHA

    Inventor： Wataru Honjo

    IPC: H04L65/1069 ,  H04L65/65 ,  H04N23/51

    Abstract: An imaging apparatus capable of audio communication with a client apparatus in an established session with the client apparatus, the imaging apparatus establishing a session with the client apparatus, accepting a request for establishment of the session from a user, transmitting, in a case where the request for establishment of the session is accepted, a notification compliant with the Open Network Video Interface Forum (ONVIF) standard to the client apparatus as a notification that requests establishment of the session.

    Methods and systems for electronic communication between users, provider, and payers
    19.
    发明授权
    Methods and systems for electronic communication between users, provider, and payers 有权

    公开(公告)号：US12154092B2

    公开(公告)日：2024-11-26

    申请号：US18224648

    申请日：2023-07-21

    Applicant: Eligible, Inc.

    Inventor： Katelyn Gleason

    IPC: G06Q40/00 ,  G06F3/0482 ,  G06Q20/04 ,  G06Q20/32 ,  H04L65/1069 ,  H04L65/403 ,  H04L67/02 ,  H04L67/53 ,  G06F17/18

    Abstract: A system and method for establishing multiparty electronic communication include generating, a dashboard for electronic resolution of a healthcare claim for a payer portion of a cost of an item. The method can include calculating, in response to a selection in the dashboard, an estimated user portion of the cost of the item. Further, the method includes establishing a network interface for network communication between a provider of the item and the payer. Additionally, the method includes coordinating, via the network interface, the resolution of the payer portion of the cost of the item. The method also includes updating, in real-time, the dashboard with a status of the resolution of the payer portion of the cost.

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