公开(公告)号：US09262037B2

公开(公告)日：2016-02-16

申请号：US13828956

申请日：2013-03-14

Applicant: salesforce.com, inc.

Inventor： Rasmus Mencke ,  Richard Alan Stevens ,  Brian St. Clair

IPC: G06F3/048 ,  H04L12/58 ,  G06Q10/10

CPC classification number: G06F17/243 ,  G06F3/048 ,  G06F17/2765 ,  G06Q10/107 ,  H04L51/00 ,  H04L51/30 ,  H04L51/34

Abstract: A method for processing email is presented here. The method begins by receiving email capture criteria for incoming email messages directed to a destination tenant of a multi-tenant database system. The method continues by comparing the email capture criteria to searchable information conveyed in the incoming email messages. When the searchable information in a candidate email message of the incoming email messages matches the email capture criteria by at least a threshold amount, the candidate email message is identified as a matched email message. The method continues by saving a copy of the matched email message for diagnostic analysis, and performing incoming email processing on the matched email message.

Abstract translation: 这里介绍一种处理电子邮件的方法。 该方法开始于接收针对多租户数据库系统的目的地租户的传入电子邮件的电子邮件捕获标准。 该方法通过将电子邮件捕获标准与传入的电子邮件中传达的可搜索信息进行比较来继续。 当所接收的电子邮件的候选电子邮件消息中的可搜索信息与电子邮件捕获标准相匹配至少一个阈值量时，候选电子邮件消息被标识为匹配的电子邮件消息。 该方法通过保存用于诊断分析的匹配电子邮件消息的副本以及对匹配的电子邮件消息执行传入电子邮件处理来继续。

公开(公告)号：US09059981B2

公开(公告)日：2015-06-16

申请号：US13797828

申请日：2013-03-12

Applicant: salesforce.com, inc

Inventor： Michael P. Cadden ,  Richard Alan Stevens ,  Ron H. Kimble ,  Rasmus Mencke ,  Travis D. Corson ,  Susan Shanabrook

IPC: H04L29/06 ,  G06F21/00 ,  H04L9/00 ,  H04L9/32

CPC classification number: H04L63/105 ,  G06F17/30864 ,  H04L9/32 ,  H04L51/30 ,  H04L63/08 ,  H04L63/101 ,  H04L63/12

Abstract: In accordance with embodiments, there are provided mechanisms and methods for security verification of communications to tenants of an on-demand database service. These mechanisms and methods for security verification of communications to tenants of an on-demand database service can enable embodiments to allow tenants to selectively implement security measures with respect to inbound communications, etc. The ability of embodiments to provide such feature may allow tenants to efficiently and effectively implement security measures for in-bound emails.

Abstract translation: 根据实施例，提供了用于对按需数据库服务的租户进行通信的安全验证的机制和方法。 用于对按需数据库服务的租户的通信的安全验证的这些机制和方法可以使实施例允许租户选择性地实施关于入站​​通信等的安全措施。实施例提供这种特征的能力可以允许租户有效地 有效实施入境邮件的安全措施。

公开(公告)号：US20130198871A1

公开(公告)日：2013-08-01

申请号：US13802367

申请日：2013-03-13

Applicant: SALESFORCE.COM, INC

Inventor： Susan Carol Shanabrook ,  Richard Alan Stevens ,  Ron H. Kimble ,  Michael P. Cadden ,  Travis D. Corson

IPC: H04L12/58

CPC classification number: G06N5/025 ,  G06F21/606 ,  G06N5/022 ,  G06N5/04 ,  G06Q10/06 ,  G06Q10/10 ,  H04L51/12 ,  H04L51/28

Abstract: In accordance with embodiments, there are provided mechanisms and methods for messaging in an on-demand database service. These mechanisms and methods for messaging in an on-demand database service can enable embodiments to more flexibly message in on-demand database environments. The ability of embodiments to provide such feature may lead to enhanced messaging features which may be used for providing more effective ways of messaging in the context of on-demand databases.

公开(公告)号：US10037316B2

公开(公告)日：2018-07-31

申请号：US14983814

申请日：2015-12-30

Applicant: salesforce.com, inc.

Inventor： Rasmus Mencke ,  Richard Alan Stevens ,  Brian St. Clair

IPC: G06F3/048 ,  G06F17/24 ,  G06Q10/10 ,  H04L12/58 ,  G06F17/27

CPC classification number: G06F17/243 ,  G06F3/048 ,  G06F17/2765 ,  G06Q10/107 ,  H04L51/00 ,  H04L51/30 ,  H04L51/34

Abstract: A method for processing email is presented here. The method begins by receiving email capture criteria for incoming email messages directed to a destination tenant of a multi-tenant database system. The method continues by comparing the email capture criteria to searchable information conveyed in the incoming email messages. When the searchable information in a candidate email message of the incoming email messages matches the email capture criteria by at least a threshold amount, the candidate email message is identified as a matched email message. The method continues by saving a copy of the matched email message for diagnostic analysis, and performing incoming email processing on the matched email message.

公开(公告)号：US09736168B2

公开(公告)日：2017-08-15

申请号：US14711669

申请日：2015-05-13

Applicant: salesforce.com, inc.

Inventor： Michael P. Cadden ,  Richard Alan Stevens ,  Ron H. Kimble ,  Rasmus Mencke ,  Travis D. Corson ,  Susan Carol Shanabrook

IPC: G06F21/00 ,  H04L29/06 ,  H04L9/32 ,  G06F17/30 ,  H04L12/58 ,  H04W12/06

CPC classification number: H04L63/105 ,  G06F17/30864 ,  H04L9/32 ,  H04L51/30 ,  H04L63/08 ,  H04L63/101 ,  H04L63/12

Abstract: In accordance with embodiments, there are provided mechanisms and methods for security verification of communications to tenants of an on-demand database service. These mechanisms and methods for security verification of communications to tenants of an on-demand database service can enable embodiments to allow tenants to selectively implement security measures with respect to inbound communications, etc. The ability of embodiments to provide such feature may allow tenants to efficiently and effectively implement security measures for in-bound emails.

公开(公告)号：US09530015B2

公开(公告)日：2016-12-27

申请号：US13797798

申请日：2013-03-12

Applicant: salesforce.com, inc

Inventor： Susan Carol Shanabrook ,  Richard Alan Stevens ,  Ron H. Kimble ,  Michael P. Cadden ,  Travis D. Corson

IPC: G06F17/00 ,  G06N5/02 ,  G06F21/60 ,  H04L12/58 ,  G06N5/04 ,  G06Q10/10 ,  G06Q10/06

CPC classification number: G06N5/025 ,  G06F21/606 ,  G06N5/022 ,  G06N5/04 ,  G06Q10/06 ,  G06Q10/10 ,  H04L51/12 ,  H04L51/28

Abstract: In accordance with embodiments, there are provided mechanisms and methods for messaging in an on-demand database service. These mechanisms and methods for messaging in an on-demand database service can enable embodiments to more flexibly message in on-demand database environments. The ability of embodiments to provide such feature may lead to enhanced messaging features which may be used for providing more effective ways of messaging in the context of on-demand databases.

公开(公告)号：US20150244726A1

公开(公告)日：2015-08-27

申请号：US14711669

申请日：2015-05-13

Applicant: salesforce.com, inc.

Inventor： Michael P. Cadden ,  Richard Alan Stevens ,  Ron H. Kimble ,  Rasmus Mencke ,  Travis D. Corson ,  Susan Carol Shanabrook

IPC: H04L29/06 ,  H04L12/58 ,  G06F17/30

CPC classification number: H04L63/105 ,  G06F17/30864 ,  H04L9/32 ,  H04L51/30 ,  H04L63/08 ,  H04L63/101 ,  H04L63/12

Abstract: In accordance with embodiments, there are provided mechanisms and methods for security verification of communications to tenants of an on-demand database service. These mechanisms and methods for security verification of communications to tenants of an on-demand database service can enable embodiments to allow tenants to selectively implement security measures with respect to inbound communications, etc. The ability of embodiments to provide such feature may allow tenants to efficiently and effectively implement security measures for in-bound emails.

Abstract translation: 根据实施例，提供了用于对按需数据库服务的租户进行通信的安全验证的机制和方法。 用于对按需数据库服务的租户的通信的安全验证的这些机制和方法可以使实施例允许租户选择性地实施关于入站​​通信等的安全措施。实施例提供这种特征的能力可以允许租户有效地 有效实施入境邮件的安全措施。

公开(公告)号：US20130198870A1

公开(公告)日：2013-08-01

申请号：US13802338

申请日：2013-03-13

Applicant: Salesforce.com, Inc

Inventor： Susan Carol Shanabrook ,  Richard Alan Stevens ,  Ron H. Kimble ,  Michael P. Cadden ,  Travis D. Corson

IPC: H04L12/58

CPC classification number: G06N5/025 ,  G06F21/606 ,  G06N5/022 ,  G06N5/04 ,  G06Q10/06 ,  G06Q10/10 ,  H04L51/12 ,  H04L51/28

Abstract: In accordance with embodiments, there are provided mechanisms and methods for messaging in an on-demand database service. These mechanisms and methods for messaging in an on-demand database service can enable embodiments to more flexibly message in on-demand database environments. The ability of embodiments to provide such feature may lead to enhanced messaging features which may be used for providing more effective ways of messaging in the context of on-demand databases.