ORGANIZING MESSAGES IN A HIERARCHICAL CHAT ROOM FRAMEWORK BASED ON TOPICS
    11.
    发明申请
    ORGANIZING MESSAGES IN A HIERARCHICAL CHAT ROOM FRAMEWORK BASED ON TOPICS 审中-公开
    基于主题组织层次分析框架中的信息组织

    公开(公告)号:US20160364368A1

    公开(公告)日:2016-12-15

    申请号:US14736369

    申请日:2015-06-11

    CPC classification number: G06F3/0482 G06Q10/107 H04L51/04 H04L51/06 H04L51/16

    Abstract: A first message may be displayed within a main chat room. The first message may be associated with a first topic. A second message may be displayed below the first message. The second message may be associated with a second topic. A third message may be received. The third message may be determined to be associated with the first topic. In response to the determining, the third message may be displayed by offsetting the third message below the first message, wherein the third message is displayed above the second message. The offsetting the third message below the first message may indicate a hierarchical relationship between the first message and the third message.

    Abstract translation: 主聊天室中可能会显示第一条消息。 第一个消息可能与第一个主题相关联。 可以在第一个消息下方显示第二个消息。 第二消息可以与第二主题相关联。 可能会收到第三条消息。 可以确定第三消息与第一主题相关联。 响应于确定,可以通过将第三消息偏移在第一消息下方来显示第三消息,其中第三消息显示在第二消息之上。 在第一消息下方偏移第三消息可以指示第一消息和第三消息之间的层次关系。

    CHATBOT ORCHESTRATION
    13.
    发明申请

    公开(公告)号:US20210144107A1

    公开(公告)日:2021-05-13

    申请号:US16681108

    申请日:2019-11-12

    Abstract: Orchestrated chat services utilizing a centralized chat service with access to a plurality of chatbots registered to the chat service. User's seeking support from the orchestrated chat service interact with a single user interface, while the backend of the chat service extracts the intents and entities from the user's input into the chat service. The orchestrated chat service identifies one or more classifications of chatbots suitable for responding to the user's input within a prescribed level of confidence dictated by one or more orchestration rules and selects a chatbot predicted to most likely respond to the user's input in a correct and accurate manner. The orchestrated chat service formats the user input and chat history into format of the selected chatbot's API, forwards user input and history to the selected chatbot and returns the response from the selected chatbot to the user interface of the orchestrated chat service.

    Organizing messages in a hierarchical chat room framework based on topics

    公开(公告)号:US10268340B2

    公开(公告)日:2019-04-23

    申请号:US14736369

    申请日:2015-06-11

    Abstract: A first message may be displayed within a main chat room. The first message may be associated with a first topic. A second message may be displayed below the first message. The second message may be associated with a second topic. A third message may be received. The third message may be determined to be associated with the first topic. In response to the determining, the third message may be displayed by offsetting the third message below the first message, wherein the third message is displayed above the second message. The offsetting the third message below the first message may indicate a hierarchical relationship between the first message and the third message.

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