Abstract:
A method and apparatus for enabling users who request a map of a specified route to invoke a data session to see images of the key markers and a video session to see live views of key points along the route are disclosed. If traffic appears congested, the subscriber can request an alternative route from the network along with image and video sessions to verify the traffic conditions of the alternative route.
Abstract:
A method and apparatus for providing access to teleconference services using voice recognition technology to receive information on packet networks such as Voice over Internet Protocol (VoIP) and Service over Internet Protocol (SoIP) networks are disclosed. In one embodiment, the service provider enables a caller to enter access information for accessing a conference service using at least one natural language response.
Abstract:
A method and apparatus for enabling registered users to select and purchase video sessions from a network to be viewed from any video display devices connected to the network are disclosed. Specifically, these purchased video sessions can be stored within the network and accessed from any viewable display device connected to any video endpoint device at any time upon the users' request. In one embodiment, the stored video sessions can be downloaded and recorded onto a recording medium for future use.
Abstract:
A method and system for analyzing deficiencies in a packet-switched network is described. In one example, network measurement data pertaining to components within a packet-switched network are obtained. Reliability estimates of access networks and associated access links coupled to the packet-switch network are conducted. Lastly, an end-to-end direct measure of quality (DMOQ) is calculated from the network measurement data and network estimation data derived from the reliability estimates.
Abstract:
The present invention enables users of a network service to register with the network as valued shoppers, thereby allowing them to receive specialized treatment when calling registered retailers. The present invention enables retailers to register with the network, thereby allowing them to set preferred service logic for handling valued customer calls by the network.
Abstract:
The present invention enables a capability for packet-switched network service providers, e.g., VoIP network service providers, to monitor the CPE application usage of their subscriber to ensure that changes to the network do not interfere with these applications and to potentially provide changes to the network to enhance these premise based applications. Monitoring software will be installed in the CPE to monitor upgrades and features installed by the end users so that any potential impact to these applied applications can be assessed before a VoIP network upgrade is carried out.
Abstract:
The invention comprises a method and apparatus for enabling a subscriber to establish a call to at least one destination phone number using an email address. Specifically, the method comprises receiving an incoming communication request from the subscriber for establishing the call (where the incoming communication request comprises an email address), determining at least one destination phone number associated with the email address, and processing the call using at least one of the at least one destination phone number associated with the email address.
Abstract:
The present invention enables a capability for packet-switched network service providers, e.g., VoIP network service providers, to monitor the CPE application usage of their subscriber to ensure that changes to the network do not interfere with these applications and to potentially provide changes to the network to enhance these premise based applications. Monitoring software will be installed in the CPE to monitor upgrades and features installed by the end users so that any potential impact to these applied applications can be assessed before a VoIP network upgrade is carried out.
Abstract:
A method and apparatus for enabling registered users to select and purchase video sessions from a network to be viewed from any video display devices connected to the network are disclosed. Specifically, these purchased video sessions can be stored within the network and accessed from any viewable display device connected to any video endpoint device at any time upon the users' request. In one embodiment, the stored video sessions can be downloaded and recorded onto a recording medium for future use.
Abstract:
A method and apparatus for routing a call to a subject matter expert via a packet network is described. In one embodiment, a request to route said at least one call to the SME is received. A predefined location associated with the SME is also obtained. The call is then routed to a foreign Internet Protocol gateway associated with the predefined foreign location to communicate with the SME.