公开(公告)号：US20080095325A1

公开(公告)日：2008-04-24

申请号：US11584864

申请日：2006-10-23

Applicant: James Chilton ,  Samuel Zellner ,  Robert Starr

Inventor： James Chilton ,  Samuel Zellner ,  Robert Starr

IPC: H04M1/24

CPC classification number: H04M3/5232

Abstract: Directing customer service calls based upon remote diagnosis of customer premises equipment (CPE). CPE information is received remotely from the CPE. Network status information is received from a communications network indicative of a current operational status for the network. An issue is detected with the CPE based upon the received CPE information. A recommended customer service center is selected from a plurality of customer service centers based upon at least one of the CPE information and the network status information.

Abstract translation: 根据客户端设备（CPE）的远程诊断指导客户服务电话。 CPE信息是从CPE远程接收的。 从指示网络的当前操作状态的通信网络接收网络状态信息。 基于所接收的CPE信息，CPE检测到一个问题。 基于CPE信息和网络状态信息中的至少一个，从多个客户服务中心选择推荐的客户服务中心。

公开(公告)号：US20080000965A1

公开(公告)日：2008-01-03

申请号：US11428378

申请日：2006-06-30

Applicant: Samuel Zellner ,  Elizabeth Wagner ,  Steven Tischer

Inventor： Samuel Zellner ,  Elizabeth Wagner ,  Steven Tischer

IPC: G06K5/00

CPC classification number: G06Q20/105 ,  G06F17/30864 ,  G06K5/00 ,  G06K7/00 ,  G06K19/067 ,  G06K19/10 ,  G06Q20/20 ,  G06Q20/341 ,  G06Q20/355 ,  G06Q20/40 ,  G06Q30/02 ,  G06Q40/00 ,  G07F7/1008 ,  G07F17/26

Abstract: Customized transactional cards are created in one of various ways. The card holder may obtain a blank transactional card already having an encoded account number, create a customized design, and then apply the customized design to the blank transaction card such as by printing the design onto a label to be applied to the blank transactional card or directly onto the card. The card holder may obtain a blank transactional card which has not yet been authorized with an account number, create a customized design, apply the customized design to the transactional card, and at some point send the transactional card to the card issuer where it can be authorized by having an account number applied to it and then returned to the card holder. The card holder may access a web site to create a customized design and then the card issuer creates the transactional card according to the customized design and sends the transactional card having an encoded account number to the card holder.

Abstract translation: 以各种方式之一创建定制的交易卡。 卡座可以获得已经具有编码帐号的空白交易卡，创建定制设计，然后将定制设计应用于空白交易卡，例如通过将设计打印到要应用于空白交易卡的标签上，或 直接到卡上 持卡人可以获得尚未被授权的空白交易卡，创建定制设计，将定制设计应用于交易卡，并且在某些时候将交易卡发送到可以被发送的卡发行者 通过申请一个帐号，然后退回给持卡人授权。 持卡人可以访问网站以创建定制设计，然后卡发行者根据定制设计创建交易卡，并将具有编码帐号的交易卡发送到持卡人。

公开(公告)号：US20070042789A1

公开(公告)日：2007-02-22

申请号：US11528782

申请日：2006-09-28

Applicant: Robert Moton ,  Mark Enzmann ,  Samuel Zellner

Inventor： Robert Moton ,  Mark Enzmann ,  Samuel Zellner

IPC: H04Q7/20

CPC classification number: H04M1/72533 ,  H04L41/12 ,  H04L63/107 ,  H04W4/02

Abstract: A system and method is provided for using location information associated with wireless devices. The system includes a wireless device, a location system, and a feature server. The wireless device includes any wireless apparatus having wireless communications capabilities. The location system can generate location information pinpointing the location of the wireless device. The feature server can use the location information to determine whether to execute an action in accordance with subscriber rules. A large number of applications may be implemented to execute the action via a number of communications channels, including without limitation, a wireless communications network, a computer network, and a public switched telephone system, for example.

Abstract translation: 提供了一种用于使用与无线设备相关联的位置信息的系统和方法。 该系统包括无线设备，定位系统和功能服务器。 无线设备包括具有无线通信能力的任何无线设备。 定位系统可以生成定位无线设备位置的位置信息。 特征服务器可以使用位置信息来确定是否根据用户规则执行动作。 例如，可以通过许多通信信道（包括但不限于无线通信网络，计算机网络和公共交换电话系统）来执行大量应用来执行动作。

公开(公告)号：US20070010260A1

公开(公告)日：2007-01-11

申请号：US11522239

申请日：2006-09-15

Applicant: Samuel Zellner

Inventor： Samuel Zellner

IPC: H04Q7/20

CPC classification number: H04W8/245 ,  H04L41/12 ,  H04L63/107 ,  H04W4/02 ,  H04W8/265

Abstract: Provided are methods for executing an action in response to a request for a service using location information in conjunction with service-specific parameters. A user may request a provider of a specified service (e.g., taxi, plumber, pharmacist, etc.). In evaluating the request, providers may be evaluated based on the location information in addition to service-specific parameters. An action in response may include merely displaying selected service provider(s) in response to the request, or acting on behalf of the user by communicating with a selected service provider.

公开(公告)号：US20060223508A1

公开(公告)日：2006-10-05

申请号：US11095362

申请日：2005-03-31

Applicant: Robert Starr ,  Samuel Zellner

Inventor： Robert Starr ,  Samuel Zellner

IPC: H04Q7/20

CPC classification number: G06Q30/02

Abstract: Methods, systems, and computer program products are disclosed for providing a discount to a wireless device. One method obtains a location of the wireless device and retrieves the discount from memory. The discount is based on the location, and the discount increases as a distance from a reference location increases. The reference location may represent any location, such as a physical location of a merchant. As the distance between the wireless device and the merchant's physical location increases, the merchant provides a greater discount to entice the wireless customer to travel to the merchant.

公开(公告)号：US07097108B2

公开(公告)日：2006-08-29

申请号：US10975626

申请日：2004-10-28

Applicant: Samuel Zellner ,  Elizabeth Wagner

Inventor： Samuel Zellner ,  Elizabeth Wagner

IPC: G06K19/06

CPC classification number: G07F7/1008 ,  G06K19/06206 ,  G06K19/07 ,  G06K19/0719 ,  G06K19/07703 ,  G06K19/07732 ,  G06K19/07733 ,  G06Q20/10 ,  G06Q20/105 ,  G06Q20/341 ,  G06Q20/3578 ,  G07F7/0886

Abstract: Electronic cards include a package having vertical and horizontal dimensions of a standard credit card, and including first and second opposing faces. A flat panel display extends over the first face. A dynamic magnetic encoder is provided on the second face. A user input device also is provided on the package. A processor is provided in the package that is configured to display a substantially full size image of a credit card on the flat panel display, and to control the dynamic magnetic encoder to provide magnetic stripe information for the credit card, in response to user selection of the credit card via the user input device. Accordingly, the look (image) of a credit card can be emulated, as well as the magnetic stripe information that would be provided by the credit card, in response to user selection of the credit card.

Abstract translation: 电子卡包括具有标准信用卡的垂直和水平尺寸的包装，并且包括第一和第二相对面。 平板显示器在第一面上延伸。 在第二面上设置动态磁编码器。 用户输入设备也被提供在包装上。 包装中提供处理器，其被配置为在平板显示器上显示信用卡的基本上全尺寸的图像，并且响应于用户选择的方式控制动态磁性编码器为信用卡提供磁条信息 通过用户输入设备的信用卡。 因此，可以根据用户对信用卡的选择来仿真信用卡的外观（图像）以及由信用卡提供的磁条信息。

公开(公告)号：US20060189327A1

公开(公告)日：2006-08-24

申请号：US11406881

申请日：2006-04-19

Applicant: Samuel Zellner ,  Mark Enzmann ,  Robert Moton

Inventor： Samuel Zellner ,  Mark Enzmann ,  Robert Moton

IPC: H04Q7/20

CPC classification number: H04W12/06 ,  B41M7/009 ,  G06Q30/0267 ,  H04W4/02 ,  H04W8/16

Abstract: Location-blocking and identity-blocking services that can be commercially offered by a service promoter, e.g., a cellular service provider or a web advertiser. In the identity-blocking service, the service promoter may disclose the current physical location of a mobile subscriber (i.e., a cellular phone operator) to a third party (e.g., a web advertiser) subscribing to the identity-blocking service. However, the service promoter may not send any identity information for the mobile subscriber to the third party. On the other hand, in the location-blocking service, the service promoter may disclose the mobile subscriber's identity information to the third party, but not the current physical location of the mobile subscriber. Blocking of the mobile subscriber's identity or location information may be desirable for privacy reasons, to comply with a government regulation, or to implement a telecommunication service option selected by the mobile subscriber. However, in the case of the mobile subscriber requesting emergency help, the service promoter may not block identity and/or location information. Instead, the service promoter may send all such information to the emergency service provider (e.g., the police or a hospital).

公开(公告)号：US20060150074A1

公开(公告)日：2006-07-06

申请号：US11026790

申请日：2004-12-30

Applicant: Samuel Zellner

Inventor： Samuel Zellner

IPC: G06F17/24 ,  G06F17/30

CPC classification number: G06F17/30728 ,  G06F2216/11 ,  G06Q10/10

Abstract: The present disclosure provides systems and methods for automated patent office documentation. Some embodiments provide for analyzing electronic content such as an issued patent, application for patent, Patent and Trademark Office (PTO) office action, associated patent support data such as PTO information, and/or other reference materials, along with user input to identify references to external information, create an electronic association to the external information, and insert the electronic association into the electronic content.

Abstract translation: 本公开提供了用于自动化专利局文档的系统和方法。 一些实施例提供用于分析电子内容，例如已发布的专利，专利申请，专利和商标局（PTO）办公室动作，诸如PTO信息的相关专利支持数据和/或其他参考资料以及用户输入以识别参考 对外部信息，创建与外部信息的电子关联，并将电子关联插入到电子内容中。

公开(公告)号：US20060067486A1

公开(公告)日：2006-03-30

申请号：US11274455

申请日：2005-11-14

Applicant: Samuel Zellner ,  Mark Enzmann ,  Robert Moton

Inventor： Samuel Zellner ,  Mark Enzmann ,  Robert Moton

IPC: H04M11/04

CPC classification number: H04W4/90 ,  G08B25/08 ,  H04L29/06 ,  H04L29/06027 ,  H04L41/12 ,  H04L43/00 ,  H04L65/1069 ,  H04L67/12 ,  H04L69/329 ,  H04M7/1205 ,  H04M11/002 ,  H04M11/007 ,  H04M11/04 ,  H04M2242/04 ,  H04Q9/00 ,  H04Q2209/43 ,  Y04S40/164 ,  Y04S40/168

Abstract: A system and method for remotely controlling one or more monitoring devices in a user's household in the event of emergency so as to more productively monitor the emergency situation on a real-time basis. The monitoring devices may include a number of multimedia instruments such as a telephone with an answering machine, a computer with a built-in digital camera, a video recording device, a cellular phone with an integrated digital camera, etc. An emergency service provider may remotely activate the monitoring devices in the user's vicinity upon receiving an emergency help request from the user, and receive the information sent by the monitoring devices to enable the service personnel to plan appropriate response to the emergency at hand. Such an arrangement allows for better monitoring of the user's vicinity in an emergency situation without the need for prolonged user participation in narrating or describing the emergency situation. Further, the emergency service provider may obtain a better picture of the emergency and its impact by controlling appropriate monitoring devices available in the user's vicinity. The remote activation and control of a monitoring device may be accomplished via the Internet.

公开(公告)号：US20060030335A1

公开(公告)日：2006-02-09

申请号：US11252039

申请日：2005-10-17

Applicant: Samuel Zellner ,  Mark Enzmann ,  Robert Moton

Inventor： Samuel Zellner ,  Mark Enzmann ,  Robert Moton

IPC: H04Q7/20

CPC classification number: H04W12/02 ,  G06Q30/02 ,  H04L12/1859 ,  H04L12/189 ,  H04L29/06 ,  H04L67/18 ,  H04L67/20 ,  H04L69/329 ,  H04W4/02 ,  H04W4/08 ,  H04W4/20 ,  H04W8/10 ,  H04W8/14 ,  H04W8/16

Abstract: Location-blocking and identity-blocking services that can be commercially offered by a service promoter, e.g., a cellular service provider or a web advertiser. In the identity-blocking service, the service promoter may disclose the current physical location of a mobile subscriber (i.e., a cellular phone operator) to a third party (e.g., a web advertiser) subscribing to the identity-blocking service. However, the service promoter may not send any identity information for the mobile subscriber to the third party. On the other hand, in the location-blocking service, the service promoter may disclose the mobile subscriber's identity information to the third party, but not the current physical location of the mobile subscriber. Blocking of the mobile subscriber's identity or location information may be desirable for privacy reasons, to comply with a government regulation, or to implement a telecommunication service option selected by the mobile subscriber. However, in the case of the mobile subscriber requesting emergency help, the service promoter may not block identity and/or location information. Instead, the service promoter may send all such information to the emergency service provider (e.g., the police or a hospital).