Abstract:
The present technology is directed to systems and methods for integrating route and rank information into call detail records. The system receives information relating to a communication that is established between a first communication device and a second communication device. The information includes routing information for the established communication that includes at least a route identifier and a rank identifier. The system records the received route identifier and the rank identifier in a call detail record that is generated for the established communication. The route and rank information may be analyzed to for various purposes including troubleshooting and quality improvement.
Abstract:
Systems and method are provided for deriving contact information for one or more contacts of a contact list. This information is used to modify how contacts on the contact list are displayed. The modification can include changing an order in which the contacts are presented on a contact list.
Abstract:
Systems and methods performed by an IP telephony system allow a user to request that his IP telephony device be set into a conference calling mode for an indefinite period of time. When the user's IP telephony device is in the conference calling mode, all parties that attempt to call the user's IP telephony device are added to a conference bridge tied to the user's IP telephony device. All incoming calls are treated in this fashion until the user cancels the conference calling mode and returns to a normal calling mode.
Abstract:
A system for effecting a telephone call between telephonic devices is operative to use a computer network, without manual use of the alphanumeric keypads. A third party call control (3PCC) application program interface (API) provides the capability for users to use a web browser or other Internet capable software to place a call, rather than using the telephone keypad. A third party call control application program interface includes a uniform resource locator operable over the Internet to cause a call between a first telephonic device and a second telephonic device to be completed. The uniform resource locator includes identification of the first telephonic device and identification of the second telephonic device.
Abstract:
A method and apparatus for gaining access to communication services includes receiving an initial inquiry for communication service access, collecting equipment information based upon the initial inquiry, sending a non-voice communication to said equipment and receiving a request from said equipment to obtain communication service access. The apparatus includes a system having one or more controllers for performing communication service access.
Abstract:
A computer implemented method of delivering a message is disclosed. The method includes generating a call activation interface on a software platform. The call activation interface is associated with at least one discrete item from a plurality of discrete items on the software platform. The method further includes presenting a list of a plurality of contacts in response to a selection of the call activation interface, receiving at least one contact from the list, and generating a call setup request directed to the at least one contact. The call setup request includes an announcement message that includes information associated with the discrete item.
Abstract:
Systems and methods for terminating telephony communications to a mobile telephony device that is roaming outside of its native service area make use of a forwarding termination service. The forwarding termination service causes the native mobile telephony service provider that provides service to the mobile telephony device to forward incoming telephony communications directed the native telephone number of the mobile telephony device to a forwarding access number. The forwarding termination service receives telephony communications directed to the forwarding access number, and then terminates the telephony communication to the mobile telephony device via any one of multiple different methods. The mobile telephony service provider can be instructed to implement and cancel call forwarding instructions by dialing a special character string on the mobile telephony device.
Abstract:
Systems and methods for terminating telephony communications to a mobile telephony device that is roaming outside of its native service area make use of a forwarding termination service. The forwarding termination service causes the native mobile telephony service provider that provides service to the mobile telephony device to forward incoming telephony communications directed the native telephone number of the mobile telephony device to a forwarding access number. The forwarding termination service receives telephony communications directed to the forwarding access number, and then terminates the telephony communication to the mobile telephony device via any one of multiple different methods. The mobile telephony service provider can be instructed to implement and cancel call forwarding instructions by dialing a special character string on the mobile telephony device.
Abstract:
Method and apparatus for provisioning a wireless multi-modal client device in a telecommunications system includes determining a provisioning environment within and a provisioning condition under which the client device is operating, determining a state of a configuration file of the client device and obtaining an updated configuration file based on the provisioning environment and provisioning conditions. The provisioning environment is determined by detecting one or more wireless networks accessible by the client device such as an IP-based network and a PSTN-based network. Connection to the IP-based network is made via WiFi and to the PSTN-based network via GSM/GPRS. The wireless networks defining the provisioning environment have characteristic timing intervals for configuration file updating. There is also an incremental timer that determines the elapsed time for each characteristic timing interval and switches between characteristic timing intervals depending upon the provisioning environment that the client device is operating within.
Abstract:
Method and system for group calling in an IP-based communication system includes receiving an administrator identifier, receiving one or more invitee identifiers, initiating a first connection from a central location and initiating at least one or more second connections from the central location to join an administrator and at least one invitee. The administrator identifier and one or more invitee identifiers can be a telephone number or other identifiers associated with the communication system. To establish the group call, the administrator identifier and one or more invitee identifiers are received from the administrator. The first connection initiation is to the administrator and the second or more connection initiations are to the at least one invitee. System for making a group call includes a user interface adapted for use by the administrator, a database manager, a database, a load balancer and a group calling pool adapted for SIP-based group call setup.