公开(公告)号：US09197744B2

公开(公告)日：2015-11-24

申请号：US14145381

申请日：2013-12-31

Applicant: NICE-SYSTEMS LTD.

Inventor： Yuval Sittin ,  Efim Kolodizner ,  Tal Zur ,  Shlomi Levi ,  Omer Kochba ,  Tal Obsfeld ,  Dorit Youda ,  Roni Krivoshey

IPC: H04M1/64 ,  H04M3/42

CPC classification number: H04M3/42221 ,  H04M2203/556

Abstract: Methods and systems are described for call recording, e.g. in a VoIP system. At least one endpoint may be configured to terminate a call. A recording system may be configured to record call content data from multiple endpointsA the controller may receive, from a call exchange, interaction metadata relating to calls starting and terminating at the endpoint; receive notifications relating to call content from the recording system; and match the interaction metadata to the notifications.

Abstract translation: 描述用于呼叫记录的方法和系统，例如。 在VoIP系统中。 至少一个端点可以被配置为终止呼叫。 记录系统可以被配置为从多个端点记录呼叫内容数据，控制器可以从呼叫交换接收与端点处开始和终止的呼叫有关的交互元数据; 从记录系统接收与呼叫内容相关的通知; 并将交互元数据与通知进行匹配。

公开(公告)号：US20150334234A1

公开(公告)日：2015-11-19

申请号：US14277833

申请日：2014-05-15

Applicant: NICE-SYSTEMS LTD

Inventor： Yotam ATAD ,  Matan KERET ,  Efim KOLODIZNER ,  TaI ZUR ,  Shlomi LEVI

IPC: H04M3/51 ,  H04M3/22

CPC classification number: H04M3/5183 ,  H04M3/2218 ,  H04M3/42221 ,  H04M3/51 ,  H04M3/5238 ,  H04M2203/2072 ,  H04M2203/558

Abstract: A computerized method for managing storage of interactions of calls received by a communication apparatus, comprising creating on a storage device by a computerized apparatus in advance of the calls a hierarchy of partitions comprising an at least one date partition representing a date and a plurality of time partitions representing times of the date descendent from the at least one date partition, thereby consecutively representing time intervals, and according to an agreed upon convention of the hierarchy of partitions and representations thereof created in advance of the calls, autonomously recording interactions of the calls in a time partition representative of beginning of a time interval in which the calls were received, and an apparatus for performing the same.

Abstract translation: 一种用于管理由通信装置接收的呼叫的交互的存储的计算机化方法，包括在所述呼叫之前由计算机化装置在存储设备上创建包括表示日期和多个时间的至少一个日期分区的分区层次 表示从至少一个日期分区后代的时间的分区，从而连续表示时间间隔，并且根据在呼叫之前创建的分区和表示的层次结构的一致约定，自动记录呼叫的交互 代表接收到呼叫的时间间隔的开始的时间分区，以及用于执行该呼叫的装置。

公开(公告)号：US09179000B2

公开(公告)日：2015-11-03

申请号：US13802839

申请日：2013-03-14

Applicant: NICE-SYSTEMS LTD

Inventor： Efim Kolodizner ,  Shay Levy ,  Tal Zur

IPC: H04M1/64 ,  H04M3/53 ,  H04M3/42 ,  H04M7/00

CPC classification number: H04M3/53 ,  H04M3/42221 ,  H04M3/42314 ,  H04M7/0012 ,  H04M7/0078 ,  H04M2203/558

Abstract: A method for fault-tolerant recording of calls of a PBX, comprising concurrently receiving metadata of calls of a PBX by a plurality of computerized apparatuses, generating unique identifiers for each of the calls such the unique identifiers that are common between the plurality of the computerized apparatuses, activating a first computerized apparatus to control recordings of contents of the calls and assigning the recording with the unique identifiers respective to the calls, operating the computerized apparatuses to receive feedbacks of activities of the recordings, where the feedbacks comprise the assigned unique identifiers and in case of a failure of the first computerized apparatus, activating a second computerized apparatus to maintain the recordings that were controlled by the first computerized apparatus.

Abstract translation: 一种用于对PBX的呼叫进行容错记录的方法，包括由多个计算机化设备同时接收PBX的呼叫的元数据，为每个呼叫生成唯一标识符，例如在多个计算机化设备 设备，激活第一计算机化设备以控制呼叫内容的记录，并用与呼叫相对应的唯一标识符分配记录，操作计算机化设备以接收记录活动的反馈，其中反馈包括分配的唯一标识符， 在第一计算机化装置发生故障的情况下，激活第二计算机化装置以维持由第一计算机化装置控制的记录。

公开(公告)号：US20150242285A1

公开(公告)日：2015-08-27

申请号：US14191837

申请日：2014-02-27

Applicant: NICE-SYSTEMS LTD.

Inventor： Tal ZUR ,  Efim KOLODIZNER

IPC: G06F11/14

CPC classification number: G06F11/1441

Abstract: System and method for persistency free management of media storage including, during routine operation: continuously receiving streams of data; storing the streams of data in corresponding files in a non-volatile storage; including in the files a tag indicating whether the file is categorized as active or inactive; and when recovering from a crash: generating a list of active files by scanning the files and identifying active files. System and method for recovering after controller crash may include: during routine operation: continuously handling by the controller processes related to media metadata, by sending commands to a controlled device; sending state parameters related to the processes to the controlled device; and when recovering from the crash: retrieving the state parameters from the controlled device.

Abstract translation: 媒体存储的持久性自由管理系统和方法，包括在日常操作中：连续接收数据流; 将数据流存储在非易失性存储器中的相应文件中; 在文件中包括指示文件是分类为活动还是非活动的标签; 当从崩溃恢复时：通过扫描文件和识别活动文件来生成活动文件列表。 控制器崩溃后恢复的系统和方法可能包括：在常规操作期间：通过向受控设备发送命令，通过与媒体元数据相关的控制器进程连续处理; 将与进程相关的状态参数发送到受控设备; 当从崩溃恢复时：从受控设备检索状态参数。

公开(公告)号：US09098361B1

公开(公告)日：2015-08-04

申请号：US14219033

申请日：2014-03-19

Applicant: NICE-SYSTEMS LTD.

Inventor： Bentzion Greenberg ,  Vitaly Shelest ,  Alexander Vaindiner

IPC: G06F13/00 ,  G06F9/54

CPC classification number: G06F9/541

Abstract: A system and method for enabling interoperability between an embedded object and an external application. A method may include modifying an original component included in a system to generate a modified component, the modified component adapted to intercept a call to create an instance of the embedded object; obtaining a reference to the instance of the embedded object; storing the reference in a pointers container; generating a representation of the instance based on information in the pointers container, and providing the representation to the external application.

Abstract translation: 一种用于实现嵌入式对象与外部应用程序之间的互操作性的系统和方法。 方法可以包括修改包括在系统中的原始组件以生成修改的组件，修改的组件适于截取用于创建嵌入对象的实例的调用; 获取对嵌入对象的实例的引用; 将引用存储在指针容器中; 基于指针容器中的信息生成实例的表示，并将表示提供给外部应用。

公开(公告)号：US20150189078A1

公开(公告)日：2015-07-02

申请号：US14145381

申请日：2013-12-31

Applicant: Nice-Systems Ltd.

Inventor： Yuval SITTIN ,  Efim Kolodizner ,  Tal Zur ,  Shlomi Levi ,  Omer Kochba ,  Tal Obsfeld ,  Dorit Youda ,  Roni Krivoshey

IPC: H04M3/42

CPC classification number: H04M3/42221 ,  H04M2203/556

Abstract: Methods and systems are described for call recording, e.g. in a VoIP system. At least one endpoint may be configured to terminate a call. A recording system may be configured to record call content data from multiple endpointsA the controller may receive, from a call exchange, interaction metadata relating to calls starting and terminating at the endpoint; receive notifications relating to call content from the recording system; and match the interaction metadata to the notifications.

Abstract translation: 描述用于呼叫记录的方法和系统，例如。 在VoIP系统中。 至少一个端点可以被配置为终止呼叫。 记录系统可以被配置为从多个端点记录呼叫内容数据，控制器可以从呼叫交换接收与端点处开始和终止的呼叫有关的交互元数据; 从记录系统接收与呼叫内容相关的通知; 并将交互元数据与通知进行匹配。

公开(公告)号：US09002378B2

公开(公告)日：2015-04-07

申请号：US14048489

申请日：2013-10-08

Applicant: Nice-Systems Ltd.

Inventor： Moshe Levin ,  Avraham Freedman

IPC: H04W64/00 ,  H04W4/02 ,  G01S5/02 ,  G01S11/02 ,  H04W28/04

CPC classification number: H04W4/028 ,  G01S5/0252 ,  G01S5/0294 ,  G01S11/026 ,  H04W4/029 ,  H04W28/04 ,  H04W64/006

Abstract: A system and method for estimating velocity of a mobile station in a wireless communication system using time-frequency signal processing and a geographical database. The geographical database is used for prediction of ray trajectory and ray power to provide an estimate of propagation delay associated with database points.

Abstract translation: 一种用于使用时频信号处理和地理数据库估计无线通信系统中的移动台的速度的系统和方法。 地理数据库用于预测射线轨迹和射线功率，以提供与数据库点相关联的传播延迟的估计。

公开(公告)号：US20150074296A1

公开(公告)日：2015-03-12

申请号：US14020853

申请日：2013-09-08

Applicant: NICE-SYSTEMS LTD.

Inventor： Dan EIDELMAN ,  Oren Deri

IPC: G06F13/10

CPC classification number: G06F13/10 ,  H04L29/06027 ,  H04L41/0803 ,  H04L67/303 ,  H04W4/80

Abstract: A method for externally configuring a device, wherein the device is devised for configuring, comprising positioning in a sufficient proximity external to the device a portable object provided with a representation of a configuration data for the device, wherein the representation is according to a standard non-custom industrial practice, further obtaining by the device the representation from the portable object, deciphering the representation into the configuration data by the device, and responsively configuring the device according to the configuration data by the device, and an apparatus for performing the same.

Abstract translation: 一种用于外部配置设备的方法，其中所述设备被设计用于配置，包括在所述设备外部足够接近的位置设置提供有所述设备的配置数据的表示的便携式对象，其中所述表示是根据标准非 由设备进一步获取便携式对象的表示，通过设备将表示解密为配置数据，以及根据设备的配置数据响应地配置设备，以及用于执行该设备的设备。

公开(公告)号：US20150074043A1

公开(公告)日：2015-03-12

申请号：US14022937

申请日：2013-09-10

Applicant: NICE-SYSTEMS LTD.

Inventor： Roi Amir ,  Yosef Golan ,  Zach Beniash ,  Eyal Strassburg ,  Michal Bar

IPC: G06F17/30

CPC classification number: G06Q10/06 ,  G06Q10/10

Abstract: A system or method may receive, on a distributed computing system comprising a plurality of computing nodes, raw interaction data describing at least one interaction between two or more parties. The distributed computing may implement a map-reduce algorithm to map the raw interaction data into one or more entities, wherein each entity describes an attribute of an interaction. The distributed computing system my further update an interaction table to include each of the entities, wherein entities describing attributes of the same interaction are correlated.

Abstract translation: 系统或方法可以在包括多个计算节点的分布式计算系统上接收描述两个或多个方之间的至少一个交互的原始交互数据。 分布式计算可以实现地图缩小算法以将原始交互数据映射到一个或多个实体中，其中每个实体描述交互的属性。 分布式计算系统我进一步更新交互表以​​包括每个实体，其中描述相同交互的属性的实体是相关的。

公开(公告)号：US20150033331A1

公开(公告)日：2015-01-29

申请号：US13949570

申请日：2013-07-24

Applicant: NICE-SYSTEMS LTD.

Inventor： Nir STERN ,  Shlomo Cohen Ganor ,  Rotem Farkash

IPC: H04L29/06

CPC classification number: H04L63/1425 ,  G06F12/14 ,  G06F17/22 ,  H04L29/06

Abstract: A system and method for classifying a webpage may include generating, by an analysis server, a first representation of a webpage. A system and method may include generating, by a unit installed in a user web browser, a second representation of the webpage and the method may comprise producing a classification of the webpage by relating the first representation to the second representation.

Abstract translation: 用于分类网页的系统和方法可以包括由分析服务器生成网页的第一表示。 系统和方法可以包括通过安装在用户web浏览器中的单元生成网页的第二表示，并且该方法可以包括通过将第一表示与第二表示相关联来产生网页的分类。