发明授权
- 专利标题： Evaluating service level agreement violations
- 专利标题（中）： 评估服务级别协议违规
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申请号： US12262632申请日： 2008-10-31
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公开(公告)号： US08103480B2公开(公告)日： 2012-01-24
- 发明人: Amitay Korn , Subramoniam N. Iyer , Lars Rossen , Dennis Clemmer
- 申请人： Amitay Korn , Subramoniam N. Iyer , Lars Rossen , Dennis Clemmer
- 申请人地址： US TX Houston
- 专利权人： Hewlett-Packard Development Company, L.P.
- 当前专利权人： Hewlett-Packard Development Company, L.P.
- 当前专利权人地址： US TX Houston
- 主分类号： G06F1/03
- IPC分类号： G06F1/03 ; G06F1/14 ; G06F1/02 ; G06F3/03
摘要：
A technique for evaluating service level agreement (SLA) violations occurring in a computing system with agreed-upon model for exemptions is provided. The technique includes storing in a memory a model of the SLA and identifying occurrence of an SLA violation in a computing system that is providing services under the SLA. Based on the stored model, the technique further determines if the SLA violation is exempted from a penalty.
公开/授权文献
- US20100114531A1 Evaluating Service Level Agreement Violations 公开/授权日：2010-05-06
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