公开(公告)号：US20210192540A1

公开(公告)日：2021-06-24

申请号：US17098766

申请日：2020-11-16

Applicant: salesforce.com, inc.

Inventor： Mani Kandar Madduri ,  Nutana Sukumar Reddy MURAMREDDY ,  Piyush SINGH ,  Rajdeep Singh DUA ,  Mohan Krishna KUSUMA ,  Zineb LARAKI ,  Ramkesh JHOORAWAT ,  Machiraju Pakasasana Rama RAO

IPC: G06Q30/00 ,  G06F3/0484 ,  G06K9/62 ,  G06Q10/08 ,  G06Q30/06 ,  G06K7/14 ,  G06N20/00

Abstract: Disclosed herein are system, method, and computer program product embodiments for compliance auditing using cloud based computer vision. In one aspect, a system is configured to visually present a set of compliance audits on a display of the mobile device. The system is also configured to receive a user selection to perform a computer vision assisted compliance audit and generate an audit image based at least on outputs received from an image acquisition component of the mobile device. The audit image is further transmitted to the mobile compliance backend system for computer vision assisted compliance auditing. The system then receives audit result information from the mobile compliance backend system, where the audit result information is visually presented on a display of the mobile device.

公开(公告)号：US20200089757A1

公开(公告)日：2020-03-19

申请号：US16134956

申请日：2018-09-18

Applicant: salesforce.com, inc.

Inventor： Michael MACHADO ,  John BALL ,  Thomas Archie COOK, JR. ,  Shashank HARINATH ,  Roojuta LALANI ,  Zineb LARAKI ,  Qingqing LIU ,  Mike ROSENBAUM ,  Karl Ryszard SKUCHA ,  Jean-Marc SOUMET ,  Manju VIJAYAKUMAR

IPC: G06F17/27 ,  G06F17/30 ,  G10L15/22 ,  G10L15/18

Abstract: Approaches to using unstructured input to update heterogeneous data stores include receiving unstructured text input, receiving a template for interpreting the unstructured text input, identifying, using an entity classifier, entities in the unstructured text input, identifying one or more potential parent entities from the identified entities based on the template, receiving a selection of a parent entity from the one or more potential parent entities, identifying one or more potential child entities from the identified entities based on the template and the selected parent entity, receiving a selection of a child entity from the one or more potential child entities, identifying an action item in the unstructured text input based on the identified entities and the template, determining, using an intent classifier, an intent of the action item, and updating a data store based on the determined intent, the identified entities, and the selected child entity.

公开(公告)号：US20210209305A1

公开(公告)日：2021-07-08

申请号：US17211162

申请日：2021-03-24

Applicant: salesforce.com, inc.

Inventor： Michael MACHADO ,  John BALL ,  Thomas Archie COOK, JR. ,  Shashank HARINATH ,  Roojuta LALANI ,  Zineb LARAKI ,  Qingqing LIU ,  Mike ROSENBAUM ,  Karl Ryszard SKUCHA ,  Jean-Marc SOUMET ,  Manju VIJAYAKUMAR

IPC: G06F40/295 ,  G06F16/332 ,  G06F40/30 ,  G10L15/18 ,  G10L15/22

Abstract: Approaches to using unstructured input to update heterogeneous data stores include receiving unstructured text input, receiving a template for interpreting the unstructured text input, identifying, using an entity classifier, entities in the unstructured text input, identifying one or more potential parent entities from the identified entities based on the template, receiving a selection of a parent entity from the one or more potential parent entities, identifying one or more potential child entities from the identified entities based on the template and the selected parent entity, receiving a selection of a child entity from the one or more potential child entities, identifying an action item in the unstructured text input based on the identified entities and the template, determining, using an intent classifier, an intent of the action item, and updating a data store based on the determined intent, the identified entities, and the selected child entity.