公开(公告)号：US10346763B2

公开(公告)日：2019-07-09

申请号：US14505863

申请日：2014-10-03

Applicant: salesforce.com, inc.

Inventor： Derek Brian Hatchard ,  Jordan Patrick Lutes ,  Michael Gordon Luff

IPC: G06Q10/00

Abstract: Metadata and for posts originating from different social media sources and the posts themselves may be collected. A query specifying search criteria for the posts and filter criteria related to the metadata may be submitted to the system disclosed herein. The system may allow a client or tenant of the system to filter and search the metadata stored therein. The system may provide the posts in response to the query and permit a client or tenant to rapidly switch between social media sources and corresponding metadata types.

公开(公告)号：US20190332972A1

公开(公告)日：2019-10-31

申请号：US16504578

申请日：2019-07-08

Applicant: salesforce.com, inc.

Inventor： Derek Brian Hatchard ,  Jordan Patrick Lutes ,  Michael Gordon Luff

IPC: G06Q10/00 ,  G06Q50/00 ,  G06Q30/02

Abstract: Metadata and for posts originating from different social media sources and the posts themselves may be collected. A query specifying search criteria for the posts and filter criteria related to the metadata may be submitted to the system disclosed herein. The system may allow a client or tenant of the system to filter and search the metadata stored therein. The system may provide the posts in response to the query and permit a client or tenant to rapidly switch between social media sources and corresponding metadata types.

公开(公告)号：US11410087B2

公开(公告)日：2022-08-09

申请号：US16504578

申请日：2019-07-08

Applicant: salesforce.com, inc.

Inventor： Derek Brian Hatchard ,  Jordan Patrick Lutes ,  Michael Gordon Luff

IPC: G06F16/00 ,  G06Q10/00 ,  G06Q50/00 ,  G06Q30/02

Abstract: Metadata and for posts originating from different social media sources and the posts themselves may be collected. A query specifying search criteria for the posts and filter criteria related to the metadata may be submitted to the system disclosed herein. The system may allow a client or tenant of the system to filter and search the metadata stored therein. The system may provide the posts in response to the query and permit a client or tenant to rapidly switch between social media sources and corresponding metadata types.