公开(公告)号：US20180146034A1

公开(公告)日：2018-05-24

申请号：US15359453

申请日：2016-11-22

Applicant: salesforce.com, inc.

Inventor： Andy Lintner ,  Sivananda Reddy Thummala Abbigari ,  Hisham Ghazouli ,  Fang Wong ,  Naveen Jaini

IPC: H04L29/08 ,  H04L12/26

CPC classification number: H04L67/1034 ,  G06F9/542 ,  G06F9/546 ,  G06Q10/10 ,  G06Q50/01 ,  H04L43/16 ,  H04L67/02

Abstract: Disclosed are examples of systems, apparatus, methods, and computer program products for message delivery in a distributed server environment. In some implementations, a first dispatcher component can control an event stream. A first connection can be established between a first server and a client device. The first dispatcher component can identify a first event associated with the client device. A first message including an identifier can be generated. The first message can be provided to the client device. It can be determined that the first connection is unreliable. A second connection can be established with a second server responsive to receiving the identifier from the client device. A temporary second dispatcher component can be instantiated. The temporary second dispatcher component can identify a second event. A second message can be generated based on the second event. The second message can be provided to the client device.

公开(公告)号：US20150269595A1

公开(公告)日：2015-09-24

申请号：US14486111

申请日：2014-09-15

Applicant: salesforce.com, inc.

Inventor： Arun Jagota ,  Gregory Haardt ,  Govardana Sachithanandam Ramachandran ,  Lei Ming ,  Matthew Fuchs ,  George Vitchev ,  Fang Wong

IPC: G06Q30/02

CPC classification number: G06Q30/0202 ,  G06Q10/06315 ,  G06Q10/067 ,  G06Q10/103 ,  G06Q10/105 ,  G06Q30/00 ,  G06Q30/02 ,  G06Q30/0235 ,  G06Q30/0255 ,  G06Q30/06 ,  G06Q30/0631 ,  G06Q40/00

Abstract: Contact recommendations based on purchase history are described. A system creates a directed graph of nodes in which at least some of the nodes are connected by directed arcs, wherein a directed arc from a first node to a second node represents a conditional probability that previous users who purchased a first contact also purchased a second contact. The system identifies a set of contacts purchased by a current user. The system estimates a prospective purchase probability based on a historical probability that previous users purchased a specific contact and a related probability that previous users who purchased the specific contact also purchased a contact in the set of contacts, for each candidate contact. The system outputs a recommendation for the current user to purchase a recommended candidate contact based on a corresponding prospective purchase probability.

Abstract translation: 描述了基于购买历史的联系建议。 系统创建节点的有向图，其中至少一些节点通过定向弧连接，其中从第一节点到第二节点的有向弧表示先前用户购买第一个联系人的条件概率也购买了第二个节点 联系。 该系统识别当前用户购买的一组联系人。 该系统基于以前用户购买特定联系人的历史概率以及购买特定联系人的先前用户也为每个候选联系人购买联系人的联系人的相关概率来估计预期购买概率。 该系统基于相应的预期购买概率输出针对当前用户购买推荐候选联系人的建议。

公开(公告)号：US20140019488A1

公开(公告)日：2014-01-16

申请号：US13789011

申请日：2013-03-07

Applicant: SALESFORCE.COM, INC.

Inventor： Zhaogang Wo ,  Venkata Muralidhar Tejomurtula ,  Maryann Patel ,  Fang Wong ,  Atul Singh ,  Christopher Williams ,  Pawan Nachnani

IPC: G06F21/62

CPC classification number: G06F21/6218 ,  G06F21/552 ,  G06F2221/2135 ,  H04L63/1425

Abstract: Methods and systems are provided for regulating access to a database by a server. One exemplary method involves the server receiving one or more requests for an activity with respect to the database and determining an attempted usage for the activity over a monitoring period by a source of the requests. When the attempted usage exceeds an allowed usage of the activity for the monitoring period, the server provides a human verification test to the source and thereafter initiates the activity with respect to the database in response to receiving a satisfactory human verification response to the human verification test from the source.

Abstract translation: 提供了方法和系统来调节服务器对数据库的访问。 一个示例性方法涉及服务器接收关于数据库的活动的一个或多个请求，并且根据请求的来源在监视期间确定活动的尝试使用。 当尝试使用超过监视期间的活动的允许使用时，服务器向源提供人员验证测试，然后响应于接收对人类验证测试的令人满意的人类验证响应，启动相对于数据库的活动 从源头。

公开(公告)号：US10097667B2

公开(公告)日：2018-10-09

申请号：US14982267

申请日：2015-12-29

Applicant: salesforce.com, inc.

Inventor： Zhaogang Wo ,  Venkata Muralidhar Tejomurtula ,  Maryann Patel ,  Fang Wong ,  Atul Singh ,  Christopher Williams ,  Pawan Nachnani

IPC: G06F17/30 ,  H04L29/08 ,  G06F21/55 ,  H04L29/06

Abstract: Methods and systems are provided for regulating access to a database by a server. One exemplary method involves the server receiving one or more requests for an activity with respect to the database and determining an attempted usage for the activity over a monitoring period by a source of the requests. When the attempted usage exceeds an allowed usage of the activity for the monitoring period, the server creates an entry in a cache that includes an identifier associated with the source of the one or more requests. Thereafter, the requested activity with respect to the database on behalf of the source may be prevented based on the entry in the cache.

公开(公告)号：US09276929B2

公开(公告)日：2016-03-01

申请号：US13843079

申请日：2013-03-15

Applicant: salesforce.com,inc.

Inventor： Christopher Williams ,  Atul Singh ,  Oleksandr Khimich ,  Fang Wong

IPC: H04L29/06

CPC classification number: H04L63/0815 ,  H04L63/0807 ,  H04L63/10 ,  H04L63/1466

Abstract: A method and apparatus for multi-domain authentication is described. In one example, credentials are received for a user accessing a first domain. User access to the first domain and a second domain is confirmed. A token is created for access to the second domain and the is provided with access to the second domain.

Abstract translation: 描述了用于多域认证的方法和装置。 在一个示例中，为访问第一域的用户接收凭证。 确认用户对第一个域和第二个域的访问。 创建用于访问第二个域的令牌，并提供对第二个域的访问权限。

公开(公告)号：US09245145B2

公开(公告)日：2016-01-26

申请号：US13789011

申请日：2013-03-07

Applicant: salesforce.com, inc.

Inventor： Zhaogang Wo ,  Venkata Muralidhar Tejomurtula ,  Maryann Patel ,  Fang Wong ,  Atul Singh ,  Christopher Williams ,  Pawan Nachnani

IPC: G06F17/30 ,  G06F21/62 ,  G06F21/55 ,  H04L29/06

CPC classification number: G06F21/6218 ,  G06F21/552 ,  G06F2221/2135 ,  H04L63/1425

Abstract: Methods and systems are provided for regulating access to a database by a server. One exemplary method involves the server receiving one or more requests for an activity with respect to the database and determining an attempted usage for the activity over a monitoring period by a source of the requests. When the attempted usage exceeds an allowed usage of the activity for the monitoring period, the server provides a human verification test to the source and thereafter initiates the activity with respect to the database in response to receiving a satisfactory human verification response to the human verification test from the source.

Abstract translation: 提供了方法和系统来调节服务器对数据库的访问。 一个示例性方法涉及服务器接收关于数据库的活动的一个或多个请求，并且根据请求的来源在监视期间确定活动的尝试使用。 当尝试使用超过监视期间的活动的允许使用时，服务器向源提供人员验证测试，然后响应于接收对人类验证测试的令人满意的人类验证响应，启动相对于数据库的活动 从源头。

公开(公告)号：US10666722B2

公开(公告)日：2020-05-26

申请号：US15359453

申请日：2016-11-22

Applicant: salesforce.com, inc.

Inventor： Andy Lintner ,  Sivananda Reddy Thummala Abbigari ,  Hisham Ghazouli ,  Fang Wong ,  Naveen Jaini

IPC: H04L29/08 ,  H04L12/26 ,  G06F9/54 ,  G06Q10/10 ,  G06Q50/00

Abstract: Disclosed are examples of systems, apparatus, methods, and computer program products for message delivery in a distributed server environment. In some implementations, a first dispatcher component can control an event stream. A first connection can be established between a first server and a client device. The first dispatcher component can identify a first event associated with the client device. A first message including an identifier can be generated. The first message can be provided to the client device. It can be determined that the first connection is unreliable. A second connection can be established with a second server responsive to receiving the identifier from the client device. A temporary second dispatcher component can be instantiated. The temporary second dispatcher component can identify a second event. A second message can be generated based on the second event. The second message can be provided to the client device.

公开(公告)号：US10148603B2

公开(公告)日：2018-12-04

申请号：US13937895

申请日：2013-07-09

Applicant: salesforce.com, inc.

Inventor： Alex Ye ,  Fang Wong ,  Pallavi Savla

IPC: H04L12/58

Abstract: Systems and methods are provided for dynamic electronic message content. A first template is associated with a first electronic message service provider, and a second template is associated with a second electronic message service provider. The first template is incompatible with the second electronic message service provider and/or the second template is incompatible with the first electronic message service provider. Dynamic content for electronic messages is stored in a database accessible by the first electronic message service provider and the second electronic message service provider. The dynamic content includes electronic message addresses associated with intended recipients of the electronic messages. The first electronic message service provider is instructed to generate a set of electronic messages based on the dynamic content, wherein the first electronic message service provider uses the first template to generate the set of electronic messages.

公开(公告)号：US09268822B2

公开(公告)日：2016-02-23

申请号：US13870780

申请日：2013-04-25

Applicant: salesforce.com, inc.

Inventor： Fang Wong

IPC: G06F17/30 ,  G06Q10/10

CPC classification number: G06F17/3053 ,  G06Q10/10

Abstract: A system and method for determining organizational hierarchy from contact data. A phrase having multiple terms representing a job title is received and converted to lower case, then concatenated with a symbol to separate the terms. The phrase is compared to a training set of predefined normalized phrases representing known job titles. If a match is found, a data record is created or updated with organizational hierarchy information associated with the matched phrase in the training set. If a match is not found, a term is removed from the phrase and the comparison repeated.

Abstract translation: 用于从联系人数据确定组织层次结构的系统和方法。 接收具有表示作业标题的多个术语的短语并将其转换为小写，然后与符号连接以分离术语。 将短语与表示已知职位的预定义的规范化短语的训练集进行比较。 如果找到匹配，则使用与训练集合中的匹配短语相关联的组织层级信息来创建或更新数据记录。 如果没有找到匹配，则从短语中删除一个术语，重复比较。

公开(公告)号：US20140025686A1

公开(公告)日：2014-01-23

申请号：US13870780

申请日：2013-04-25

Applicant: SALESFORCE.COM, INC.

Inventor： Fang Wong

IPC: G06F17/30

CPC classification number: G06F17/3053 ,  G06Q10/10

Abstract: A system and method for determining organizational hierarchy from contact data. A phrase having multiple terms representing a job title is received and converted to lower case, then concatenated with a symbol to separate the terms. The phrase is compared to a training set of predefined normalized phrases representing known job titles. If a match is found, a data record is created or updated with organizational hierarchy information associated with the matched phrase in the training set. If a match is not found, a term is removed from the phrase and the comparison repeated.

Abstract translation: 用于从联系人数据确定组织层次结构的系统和方法。 接收具有表示作业标题的多个术语的短语并将其转换为小写，然后与符号连接以分离术语。 将短语与表示已知职位的预定义的规范化短语的训练集进行比较。 如果找到匹配，则使用与训练集合中的匹配短语相关联的组织层级信息来创建或更新数据记录。 如果没有找到匹配，则从短语中删除一个术语，重复比较。