公开(公告)号：US20220326907A1

公开(公告)日：2022-10-13

申请号：US17809172

申请日：2022-06-27

Applicant: salesforce.com, inc.

Inventor： Alan Cardel Molina ,  Carlos Enrique Mogollan Jimenez ,  Chaitanya Malla

IPC: G06F3/16 ,  G06F16/248 ,  G06F16/2455 ,  G06F3/0484

Abstract: Computing systems, database systems, and related conversational updating methods are provided for dynamically updating graphical user interfaces responsive to conversational user inputs received via a chatbot or other conversational interactions with a user. One method involves receiving a conversational user input from a conversation session graphical user interface display presented at a client device, identifying a desire to perform an action with respect to a database component based on the conversational user input, creating a database entry corresponding to the conversational user input, obtaining data corresponding to the conversational user input from a database communicatively coupled to the server, and providing an update to a second graphical user interface display at the client device in response to the conversational user input, wherein the update is influenced by the data corresponding to the conversational user input obtained from the database and reflects the desired action with respect to the database component.

公开(公告)号：US10915827B2

公开(公告)日：2021-02-09

申请号：US16198449

申请日：2018-11-21

Applicant: salesforce.com, inc.

Inventor： Kristen Noriko Muramoto ,  Son Thanh Chang ,  Clement Jacques Antoine Tussoit ,  Melissa Hoang ,  Chaitanya Malla ,  Orjan N. Kjellberg ,  Carlos Enrique Mogollan Jimenez ,  George Hu

IPC: G06N5/04 ,  G06F9/451 ,  G06N99/00 ,  G06F3/0484 ,  G06F3/0482

Abstract: A method of training a predictive model to predict a likely field value for one or more user selected fields within an application. The method comprises providing a user interface for user selection of the one or more user selected fields within the application; analyzing a pre-existing, user provided data set of objects; training, based on the analysis, the predictive model; determining, for each user selected field based on the analysis, a confidence function for the predictive model that identifies the percentage of cases predicted correctly at different applied confidence levels, the percentage of cases predicted incorrectly at different applied confidence levels, and the percentage of cases in which the prediction model could not provide a prediction at different applied confidence levels; and providing a user interface for user review of the confidence functions for user selection of confidence threshold levels to be used with the predictive model.

公开(公告)号：US11016722B2

公开(公告)日：2021-05-25

申请号：US16368238

申请日：2019-03-28

Applicant: salesforce.com, inc.

Inventor： Alan Cardel Molina ,  Carlos Enrique Mogollan Jimenez ,  Chaitanya Malla

IPC: G06F3/048 ,  G06F3/16 ,  G06F16/248 ,  G06F16/2455 ,  G06F3/0484

Abstract: Computing systems, database systems, and related conversational updating methods are provided for dynamically updating graphical user interfaces responsive to conversational user inputs received via a chatbot or other conversational interactions with a user. One method involves receiving a conversational user input from a conversation session graphical user interface display presented at a client device, identifying a desire to perform an action with respect to a database component based on the conversational user input, creating a database entry corresponding to the conversational user input, obtaining data corresponding to the conversational user input from a database communicatively coupled to the server, and providing an update to a second graphical user interface display at the client device in response to the conversational user input, wherein the update is influenced by the data corresponding to the conversational user input obtained from the database and reflects the desired action with respect to the database component.

公开(公告)号：US20220091860A1

公开(公告)日：2022-03-24

申请号：US17447889

申请日：2021-09-16

Applicant: salesforce.com, inc.

Inventor： Shaun Russell ,  John Bracken ,  Adam Torman ,  Cloves Carneiro Junior ,  Carlos Enrique Mogollan Jimenez

IPC: G06F9/451 ,  H04L29/08

Abstract: Technologies are provided for integrating learning data provided by an external learning platform (ELP) to create a custom learner experience within a context of an application provided by a cloud computing platform (CCP). The system can include the CCP, the ELP, learner APIs that expose a common learning data schema on the CCP, and a user interface platform (UIP). The UIP can include a compiler that transforms source code of UICs of a componentized learner user interface for usage on the CCP, and a bundler that generates a package of UI components (UICs) that are compatible for usage on the CCP. The UICs are specific to the learning data schema shared with the learner APIs. The UIP exports the package to the CCP, which composes the learning data provided via learner APIs and UICs from the package to provide the custom learner experience within the context of the application.

公开(公告)号：US20200097247A1

公开(公告)日：2020-03-26

申请号：US16368238

申请日：2019-03-28

Applicant: salesforce.com, inc.

Inventor： Alan Cardel Molina ,  Carlos Enrique Mogollan Jimenez ,  Chaitanya Malla

IPC: G06F3/16 ,  G06F3/0484 ,  G06F16/2455 ,  G06F16/248

Abstract: Computing systems, database systems, and related conversational updating methods are provided for dynamically updating graphical user interfaces responsive to conversational user inputs received via a chatbot or other conversational interactions with a user. One method involves receiving a conversational user input from a conversation session graphical user interface display presented at a client device, identifying a desire to perform an action with respect to a database component based on the conversational user input, creating a database entry corresponding to the conversational user input, obtaining data corresponding to the conversational user input from a database communicatively coupled to the server, and providing an update to a second graphical user interface display at the client device in response to the conversational user input, wherein the update is influenced by the data corresponding to the conversational user input obtained from the database and reflects the desired action with respect to the database component.

公开(公告)号：US20220092713A1

公开(公告)日：2022-03-24

申请号：US17447917

申请日：2021-09-16

Applicant: salesforce.com, inc.

Inventor： John Bracken ,  Adam Putinski ,  Adam Torman ,  Carlos Enrique Mogollan Jimenez ,  Cloves Carneiro Junior ,  Shaun Russell

IPC: G06Q50/20 ,  G06Q30/02 ,  G06F9/54

Abstract: Technologies are provided for tracking learning progress of an end user of a cloud computing platform when the end user is not registered with an external learning platform that provides an external learning application. In response to the end user interacting with virtual learning entities provided at the cloud computing platform, learning progress information with respect to the external learning application is generated. The interaction by the end user takes place in the context of an application provided by the cloud computing platform while in an active web session. The virtual learning entities represent content of the external learning application (e.g., learning content and contextual user information of the external learning application). When a user service of the external learning platform receives a request to persist the learning progress information for the end user, the user service can determine whether a corresponding user account (e.g., an escrow user account or a full user account) exists at the external learning platform that corresponds to the end user. If a corresponding user account does not exist, the user service can automatically provision an escrow user account that is associated with the end user. The escrow user account persists the learning progress information of the end user.

公开(公告)号：US20210311695A1

公开(公告)日：2021-10-07

申请号：US17304204

申请日：2021-06-16

Applicant: salesforce.com, inc.

Inventor： Alan Cardel Molina ,  Carlos Enrique Mogollan Jimenez ,  Chaitanya Malla

IPC: G06F3/16 ,  G06F16/248 ,  G06F3/0484 ,  G06F16/2455

Abstract: Computing systems, database systems, and related conversational updating methods are provided for dynamically updating graphical user interfaces responsive to conversational user inputs received via a chatbot or other conversational interactions with a user. One method involves receiving a conversational user input from a conversation session graphical user interface display presented at a client device, identifying a desire to perform an action with respect to a database component based on the conversational user input, creating a database entry corresponding to the conversational user input, obtaining data corresponding to the conversational user input from a database communicatively coupled to the server, and providing an update to a second graphical user interface display at the client device in response to the conversational user input, wherein the update is influenced by the data corresponding to the conversational user input obtained from the database and reflects the desired action with respect to the database component.

公开(公告)号：US20210182716A1

公开(公告)日：2021-06-17

申请号：US17247764

申请日：2020-12-22

Applicant: salesforce.com, inc.

Inventor： Kristen Noriko Muramoto ,  Son Thanh Chang ,  Clement Jacques Antoine Tussoit ,  Melissa Hoang ,  Chaitanya Malla ,  Orjan N. Kjellberg ,  Carlos Enrique Mogollan Jimenez ,  George Hu

IPC: G06N5/04 ,  G06F9/451 ,  G06N99/00 ,  G06F3/0484 ,  G06F3/0482

Abstract: A method of training a predictive model to predict a likely field value for one or more user selected fields within an application. The method comprises providing a user interface for user selection of the one or more user selected fields within the application; analyzing a pre-existing, user provided data set of objects; training, based on the analysis, the predictive model; determining, for each user selected field based on the analysis, a confidence function for the predictive model that identifies the percentage of cases predicted correctly at different applied confidence levels, the percentage of cases predicted incorrectly at different applied confidence levels, and the percentage of cases in which the prediction model could not provide a prediction at different applied confidence levels; and providing a user interface for user review of the confidence functions for user selection of confidence threshold levels to be used with the predictive model.

公开(公告)号：US11442691B2

公开(公告)日：2022-09-13

申请号：US17304204

申请日：2021-06-16

Applicant: salesforce.com, inc.

Inventor： Alan Cardel Molina ,  Carlos Enrique Mogollan Jimenez ,  Chaitanya Malla

IPC: G06F3/048 ,  G06F3/16 ,  G06F16/248 ,  G06F16/2455 ,  G06F3/0484

Abstract: Computing systems, database systems, and related conversational updating methods are provided for dynamically updating graphical user interfaces responsive to conversational user inputs received via a chatbot or other conversational interactions with a user. One method involves receiving a conversational user input from a conversation session graphical user interface display presented at a client device, identifying a desire to perform an action with respect to a database component based on the conversational user input, creating a database entry corresponding to the conversational user input, obtaining data corresponding to the conversational user input from a database communicatively coupled to the server, and providing an update to a second graphical user interface display at the client device in response to the conversational user input, wherein the update is influenced by the data corresponding to the conversational user input obtained from the database and reflects the desired action with respect to the database component.

公开(公告)号：US11301766B2

公开(公告)日：2022-04-12

申请号：US17247764

申请日：2020-12-22

Applicant: salesforce.com, inc.

Inventor： Kristen Noriko Muramoto ,  Son Thanh Chang ,  Clement Jacques Antoine Tussoit ,  Melissa Hoang ,  Chaitanya Malla ,  Orjan N. Kjellberg ,  Carlos Enrique Mogollan Jimenez ,  George Hu

IPC: G06N5/04 ,  G06F9/451 ,  G06N99/00 ,  G06F3/04847 ,  G06F3/0482

Abstract: A method of training a predictive model to predict a likely field value for one or more user selected fields within an application. The method comprises providing a user interface for user selection of the one or more user selected fields within the application; analyzing a pre-existing, user provided data set of objects; training, based on the analysis, the predictive model; determining, for each user selected field based on the analysis, a confidence function for the predictive model that identifies the percentage of cases predicted correctly at different applied confidence levels, the percentage of cases predicted incorrectly at different applied confidence levels, and the percentage of cases in which the prediction model could not provide a prediction at different applied confidence levels; and providing a user interface for user review of the confidence functions for user selection of confidence threshold levels to be used with the predictive model.