公开(公告)号：US20220326907A1

公开(公告)日：2022-10-13

申请号：US17809172

申请日：2022-06-27

Applicant: salesforce.com, inc.

Inventor： Alan Cardel Molina ,  Carlos Enrique Mogollan Jimenez ,  Chaitanya Malla

IPC: G06F3/16 ,  G06F16/248 ,  G06F16/2455 ,  G06F3/0484

Abstract: Computing systems, database systems, and related conversational updating methods are provided for dynamically updating graphical user interfaces responsive to conversational user inputs received via a chatbot or other conversational interactions with a user. One method involves receiving a conversational user input from a conversation session graphical user interface display presented at a client device, identifying a desire to perform an action with respect to a database component based on the conversational user input, creating a database entry corresponding to the conversational user input, obtaining data corresponding to the conversational user input from a database communicatively coupled to the server, and providing an update to a second graphical user interface display at the client device in response to the conversational user input, wherein the update is influenced by the data corresponding to the conversational user input obtained from the database and reflects the desired action with respect to the database component.

公开(公告)号：US11016722B2

公开(公告)日：2021-05-25

申请号：US16368238

申请日：2019-03-28

Applicant: salesforce.com, inc.

Inventor： Alan Cardel Molina ,  Carlos Enrique Mogollan Jimenez ,  Chaitanya Malla

IPC: G06F3/048 ,  G06F3/16 ,  G06F16/248 ,  G06F16/2455 ,  G06F3/0484

Abstract: Computing systems, database systems, and related conversational updating methods are provided for dynamically updating graphical user interfaces responsive to conversational user inputs received via a chatbot or other conversational interactions with a user. One method involves receiving a conversational user input from a conversation session graphical user interface display presented at a client device, identifying a desire to perform an action with respect to a database component based on the conversational user input, creating a database entry corresponding to the conversational user input, obtaining data corresponding to the conversational user input from a database communicatively coupled to the server, and providing an update to a second graphical user interface display at the client device in response to the conversational user input, wherein the update is influenced by the data corresponding to the conversational user input obtained from the database and reflects the desired action with respect to the database component.

公开(公告)号：US20210311695A1

公开(公告)日：2021-10-07

申请号：US17304204

申请日：2021-06-16

Applicant: salesforce.com, inc.

Inventor： Alan Cardel Molina ,  Carlos Enrique Mogollan Jimenez ,  Chaitanya Malla

IPC: G06F3/16 ,  G06F16/248 ,  G06F3/0484 ,  G06F16/2455

Abstract: Computing systems, database systems, and related conversational updating methods are provided for dynamically updating graphical user interfaces responsive to conversational user inputs received via a chatbot or other conversational interactions with a user. One method involves receiving a conversational user input from a conversation session graphical user interface display presented at a client device, identifying a desire to perform an action with respect to a database component based on the conversational user input, creating a database entry corresponding to the conversational user input, obtaining data corresponding to the conversational user input from a database communicatively coupled to the server, and providing an update to a second graphical user interface display at the client device in response to the conversational user input, wherein the update is influenced by the data corresponding to the conversational user input obtained from the database and reflects the desired action with respect to the database component.

公开(公告)号：US20200097247A1

公开(公告)日：2020-03-26

申请号：US16368238

申请日：2019-03-28

Applicant: salesforce.com, inc.

Inventor： Alan Cardel Molina ,  Carlos Enrique Mogollan Jimenez ,  Chaitanya Malla

IPC: G06F3/16 ,  G06F3/0484 ,  G06F16/2455 ,  G06F16/248

Abstract: Computing systems, database systems, and related conversational updating methods are provided for dynamically updating graphical user interfaces responsive to conversational user inputs received via a chatbot or other conversational interactions with a user. One method involves receiving a conversational user input from a conversation session graphical user interface display presented at a client device, identifying a desire to perform an action with respect to a database component based on the conversational user input, creating a database entry corresponding to the conversational user input, obtaining data corresponding to the conversational user input from a database communicatively coupled to the server, and providing an update to a second graphical user interface display at the client device in response to the conversational user input, wherein the update is influenced by the data corresponding to the conversational user input obtained from the database and reflects the desired action with respect to the database component.

公开(公告)号：US11593341B2

公开(公告)日：2023-02-28

申请号：US16778930

申请日：2020-01-31

Applicant: salesforce.com, inc.

Inventor： Carolyn Leigh Grabill ,  Bruno Lucas Montaner Etcheverry ,  Alan Cardel Molina ,  Christopher Albert Peterson

IPC: G06F16/00 ,  G06F16/22 ,  G06N3/04 ,  G06N3/08 ,  G06F16/26

Abstract: Described herein is a system and method for performing an updating of child records associated with a parent record within the specified time period, wherein the parent record has a value including a sum of values present in the associated child records, wherein a row lock on the child records is obtained, and the update is performed, and wherein such an update does not require a row lock on the associated parent record, wherein the parent record is periodically updated within the specified time period.

公开(公告)号：US11442691B2

公开(公告)日：2022-09-13

申请号：US17304204

申请日：2021-06-16

Applicant: salesforce.com, inc.

Inventor： Alan Cardel Molina ,  Carlos Enrique Mogollan Jimenez ,  Chaitanya Malla

IPC: G06F3/048 ,  G06F3/16 ,  G06F16/248 ,  G06F16/2455 ,  G06F3/0484

Abstract: Computing systems, database systems, and related conversational updating methods are provided for dynamically updating graphical user interfaces responsive to conversational user inputs received via a chatbot or other conversational interactions with a user. One method involves receiving a conversational user input from a conversation session graphical user interface display presented at a client device, identifying a desire to perform an action with respect to a database component based on the conversational user input, creating a database entry corresponding to the conversational user input, obtaining data corresponding to the conversational user input from a database communicatively coupled to the server, and providing an update to a second graphical user interface display at the client device in response to the conversational user input, wherein the update is influenced by the data corresponding to the conversational user input obtained from the database and reflects the desired action with respect to the database component.