公开(公告)号：US20230244400A1

公开(公告)日：2023-08-03

申请号：US17649545

申请日：2022-01-31

Applicant: salesforce.com, inc.

Inventor： Andrew Throgmorton ,  Christopher Anderson ,  Cyrille Roy ,  Ilan Ginzburg ,  Jeffrey Allan Miller, Jr. ,  John Martin Buisson, Jr. ,  Julien Pilourdault

IPC: G06F3/06

CPC classification number: G06F3/065 ,  G06F3/0619 ,  G06F3/067

Abstract: A service, responsive to a request, determines a scope that includes a specific tenant and a specific component. The service is extensible through addition of different components to manage different data sources used by different services that contribute to a set of one or more multi-tenant cloud services. The service also determines, for the specific component, parameters usable to identify the specific tenant and a specific storage path. Each of the components, responsive to being called to perform a backup or restore with a current set of parameters, is to be implemented to cause data, which belongs to a currently identified tenant, to be copied between the respective one of the data sources and a backup store according to a currently identified storage path. The service also calls the specific component to perform the backup or restore with the parameters.